I cannot use any of the edit tools in my Acrobat. When I log in I receive an error message "unable to load recent documents. Try again later". When I click on Edit to try and combine files, there are no options available. I have attached screenshots. The error message disappears too quick to get. If I can't use this product, can I please have a pro rata refund and cancel my subscription? thegrowls@bigpond.com