No load, dark screen
Hi, your merge pdf option in web browser does not load. It is a black screen with no selectable on it. Please fix this otherwise there's no point in me or my colleagues paying for this service.
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Kwan Young Jae commented
I’m experiencing the same issue on my side as well. Whenever I try to use the PDF merge tool, it loads into a blank black screen and none of the controls respond, which makes it impossible to proceed.
Hopefully the development team is already aware of this and working on a fix, because it really affects usability for regular users.
From my experience with online platforms like https://atlasprofficiel.com/, even small UI glitches can create a frustrating user experience, so I can completely understand how important it is to resolve issues like this quickly.
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Senpai Stream commented
I'm experiencing the same problem on my end. Whenever I try to use the PDF merge tool, the page loads into a blank black screen and none of the controls respond, making it impossible to continue. Hopefully the developers are already aware of the issue and can release a fix soon.
In my experience managing online services such as https://iptvsmartersofficial.fr/, even small interface issues can have a significant impact on usability, so I understand how frustrating this can be for regular users.
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Styles Per Suit commented
Hi, I’m also facing the same issue. The merge PDF feature is not working properly and just shows a black screen where nothing is clickable or responsive. Hopefully this gets fixed soon since many users depend on it for daily tasks.
I also work with online content platforms, including https://apollogrouptvs.live/, so I understand how important smooth performance and a good user experience are for any tool or service.
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Muqqadas Fatima commented
Hi, I’m also experiencing the same problem. The merge PDF feature just shows a black screen and nothing becomes clickable or usable. Hopefully the team fixes this issue soon because many users rely on this tool daily. I also manage online content platforms myself, including https://ottpremium.tech/, so I understand how important smooth functionality and user experience are.
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Babar Hussain commented
Hi, I’m facing the same issue. The merge PDF option only shows a black screen and nothing loads, so it’s impossible to use the tool. Please fix it soon. By the way, I also run a small website where I share menu guides like https://missionbbqmenu.info/
, and I know how important it is for tools to work smoothly for users. -
Sahil Gupta
commented
Hi Mark,
Thanks for reporting this issue, and sorry for the trouble you encountered while attempting to Combine files in Acrobat web.
We are prioritizing looking into your experience issue. Any helpful details, such the ones below would be much appreciated to aid our investigation and provide a quicker resolution.
• Browser and version you were using
• Operating system (Windows/Mac)
• Whether the issue happens every time you open the Combine Files page
• Whether you were signed in or not
• A screenshot of the screen and URL, if possibleThank you