1071 results found

1. Name change

   I cannot seem to change my last name (divorce) on my main screen. I have changed it on my profile, but it still shows up as my old last name. Sends files with my old name. Anyone have any ideas?

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2. acrobat won't download

   Acrobat won't download

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3. I can not remove the Office 365 sheet from my PDF why is it hiding my document/ that is crazy!!!!! Yes

   For some reason the Office 365 Doc was plastered over my PDF file/ that needs to be removed from my download- that is ridiculous!!!!!

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4. Adobe Acrobat Pro DC hängt sich auf

   Adobe Acrobat DC hängt sich seit dem letzten Update ständig auf "Keine Rückmeldung" und ist unerträglich langsam.

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   Resolved  ·  cfrench responded

   We’ve made some improvements to the upload speeds let us know if you’ve noticed improvements.

   Wir haben einige Verbesserungen bei den Upload-Geschwindigkeiten vorgenommen. Teilen Sie uns mit, wenn Sie Verbesserungen festgestellt haben.

5. new lay out is confusing and hard to navigate

   I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

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6. Reinstallation of Acrobat DC & Bad Certificates

   Good Afternoon,

   I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as being from Adobe. I deleted them, but they kept reoccurring. I have them saved in my backup files, but I don't know how to send them to be examined. Please advise how I can reinstall this application. Best Regards

   Good Afternoon,

   I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as… more

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7. Bug in web app if accessed from mozilla

   I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event

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   Gathering Feedback  ·  cfrench responded

   Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?

   Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.

8. Reminders are missing!

   WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

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9. Overpriced notifications

   Stop bugging me about Acrobad DC. I won't purchase your OVERPRICED software.

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10. file reduction

    i cant purchase my upgrade and i desperately need to be able to reduce the size of a pdf! please contact me asap

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11. ALL FILES BEFORE JULY 12 ARE MISSING????

    All of the files we had sent through the system before July 12 are missing. These are files that go back to 2012 when we started with EchoSign. If this is Adobe and files are in the cloud then why the need to purge all my old agreements?? ADOBE WHAT ARE YOU DOING??? That was 6 years worth of agreements and signed documents that you decided I didn't need anymore?!?!?!? I want an answer for this and a restoration of my missing files NOW.

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12. Reminders

    Go back to the original homepage please. I cannot send out reminders nor can I see who has the document without opening each one.

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13. Bad web page design

    I'm a Pro DC subscriber. I can't download adobe Pro DC unless I subscribe on the spot, I'm signed in as me, you should recognize that it's me and let me download it as an active subscription. No help to me.

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14. Can Not Save As

    I no longer can "save as" since the upgrade. I am on Mac OS V10.13.6

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15. Отменить подписку

    Номер заказа: ADB048270126RU
    Дата заказа: 21 декабря 2018 г. Как отменить подписку.

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    Resolved  ·  cfrench responded

    This page describes how to cancel a subscription
    https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

16. How to drag and drop to another browser app

    Is there a way to drag a file from Document Cloud and drop to another browser application? I'm trying to eliminate the step of having to download the file.

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17. access to older documents

    Is there a way for us to access all of the documents that we had in our account before the app changed?

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18. give power to your users, not to you

    pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

    pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

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19. Adobe extortionate practices

    I am so disgusted with Adobe and their approach to disabling legitimately purchased Acrobat Pro XI that I have deleted my software and purchased PDF Element6 Pro. Their price is better than yours, the utility it provides is all that I require and I only have to pay for it the one time and not be subject to Adobe's extornionate practices. I bought Pro XI bundled with a Fujitsu 1200M scanner. Go after them not me if its 'counterfeit'. I shall avoid using or recommending Adobe software from now onwards.

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20. New Website Design

    Is it possible to revert back to the previous design of the website?
    I don't think the new design is user friendly. With the old design it was easier to use as all agreements were categorised, ie:
    - Out for signature
    - Cancelled
    - Signed agreements
    If this is a feature that is available in the new design, please can you make it more obvious as to how to categorise the agreements. With the new new design, all agreements are just listed which is not efficient when you want to quickly check your agreements that you need to follow up for signature.
    Also I cannot see the option to replace signer which was available in the old design.
    The new site does not seem to run correctly on Safari.
    I cannot see historical signed agreements, only the recent ones. Where are the old agreements stored?

    Thanks for taking my feedback into consideration.

    Regards,

    Is it possible to revert back to the previous design of the website?
    I don't think the new design is user friendly. With the old design it was easier to use as all agreements were categorised, ie:
    - Out for signature
    - Cancelled
    - Signed agreements
    If this is a feature that is available in the new design, please can you make it more obvious as to how to categorise the agreements. With the new new design, all agreements are just listed which is not efficient when you want to quickly check your agreements that you need to follow up… more

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