640 results found
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It not sending files
My files are not sending
2 votesHi Juan,
Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task?
This would help us debug the issue on our end.
Regards,
Acrobat Web Team
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Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
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can't upload a jpg with my signature
can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
The file size is 56kb, the file is a jpg, unlocked.
The same image always worked when using Acrobat on previous devices (Mac)4 votes -
pdf to word converter not working
PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,
2 votesHi Arjun,
Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?
Regards,
Acrobat web team
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signing in constantly
Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!
1 vote -
Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
1 vote -
Adobe Crashing
Adobe becomes extremely slow when opening documents and editing them for any more than 15 minutes. Is there a reason why?
1 voteHi Kevin Huang,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced performance degradation post 15 min.Thanks,
Indu
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Does not open documents
Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.
1 vote -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update
Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?
1 voteHi Juanita Brownlee,
Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?
- Are you using Acrobat Desktop or Acrobat Web ?
- Is it happening for all files or any specific file ?
- Workflow that you are trying
Regards,
Harshpreet
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1 vote
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Adobe Acrobat Pro server problems!
I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…
4 votesHello Craig,
Are you still facing the issue?
Thanks,
Adobe Sign Team
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Otimização de visualização
Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.
1 voteHi Lucas Gabriel,
Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?
Regards,
Acrobat Web Team
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Lost all work. Awful
I lost 3 hours worth of work because your page went unresponsive and would not let me save my work. I am absolutely livid and will not using your service anymore. Completely wasted my time
1 voteHi Bryan Smith,
Sorry to see you are having an issue with your files on Acrobat. To assist you better, Can you please apprise us with below information ?
- Is it happening on any specific files or all files ?
- Is it possible to share file with us ?
Regards,
Acrobat Web Team
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problem
mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!
1 voteHi Cristoph Schlor,
Thank you for contacting us. To assist you better, Can you please apprise with below information ?- Exact description of issue that you are facing ?
- Screenshot of the issue being faced
Thanks,
Harshpreet -
I PDF condivisi non vengono visualizzati
Il link al documento condiviso non apre alcun file
1 voteHi Arianna,
Thank you for contacting us. Can you please provide us with the following information to assist you better.- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet -
Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
Nope
Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.
1 voteHi Emily,
Thank you for contacting us. Can you please apprise us with the following information to assist you better.
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue
Hoping to hear from you soon.
Regards,
Harshpreet
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MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes
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