417 results found
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Sign or Redline
I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.
3 votes -
Adobe Sign loses access to document history whenever there is a license change
Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.
3 votes -
Get a Link button now defaults to Share with Others
(1) Goto: documentcloud.adobe.com/link/doucments/files in the Web Browser
(2) hover over a file and a mini tool bar "Edit - +Share - Link - Star"
(3) The +Share button brings up a pop-over with "Share with others" preseleted.
(4) The Link button brings up the same pop-over. It use to have "Get a link" preselected, but now it has "Share with others" preselected.
(5) It also use to remember my preference to uncheck "Allow comments".Not a big deal, but use to work smoothly and now it's 2 extra clicks.
1 voteThanks for providing feedback. This is a known issue in the app currently and will be fixed by Dec 6.
Regards,
Shweta -
Wording on last two steps of Signature request
We are finding that the wording of the last two steps, Finish (2nd last) and then Tap to Sign (last) is confusing to our clients as they are not progressing past the Finish step, which is understandable. We think changing the wording on these steps would be far more practical and less confusing.
1 vote -
Lousy conversion and solution?
Hi,
My conversion result is not satisfying.
Do you perhaps have a better solution?
Please see file attached.Cheers,
Y1 voteThanks Yessy for sending the PDF file. We are currently looking at the issue and let you know once resolved.
Regards,
Shweta -
NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD
NO PUED ENVIAR A FIRMAR DOCUMENTOS
2 votesHi Mauricio,
You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.
Please let us know if you need more information or help.
Thanks,
Adobe Sign Team -
convert PDF to JPG doesn't do high-quality images
Your PDF to JPG file converter doesn't give very impressive results sorry!
Note the original is 1500x1200mm and nice clean lines and text but when I ask it to convert to JPG (or PNG or TIFF) with High or Max size, it pops out a piddly little 24KB file of 1024x820 pixels!2 votesHi Jay,
Thanks for using Acrobat web and providing your feedback. We are currently reviewing your issue internally and will get back on this.
Regards,
Shweta -
Combine Error Not Specific
Please give me more than just a generic error message when I'm trying to combine PDFs and it fails. I would like to troubleshoot on my own and this makes for a very annoying issue.
1 vote -
Cancelled before
I believe this is the second time I’ve cancelled. Not sure why I was billed for Oct when I had previously canceled
1 voteThanks Paul for reaching out to us and apology for the trouble. We are reviewing your issue internally and will et back to you.
Regards,
Shweta -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Changing words
I really love the convert pdf to word, however I noticed when doing so throughout my entire document it changed anything with double l's. For example if the word is well it changed it to we!
Also anything with fr. So for example 'from' became !om,
So in the end it make the whole thing really inconvenient.1 voteHI Marie,
Thanks for reaching out to us and we are glad to hear that you like to use our conversion service. The issue you ate facing, we are currently reviewing it internally.
Thanks,
Shweta -
Issues with quality of Word file after conversion
Hi Adobe, lately we are encountering issues with the quality of converted files. Since a while, when we convert from Pdf into Word... we are getting more and more codes instead of some letters in the converted Word file. We thought this was because of the poor quality of Pdf files, but it's in almost every file lately. Any idea why? Has there been a sort of update?
Thanks!1 vote -
Arabic letters are revered
Dears
Thank you for this amazing services
I tried PDF to excel convertor , it is working good for English words but I found Arabic letters is reversed.It will be grateful to consider a solution to help in this issue
Appreciated
Abdullah2 votesThanks Abdullah.
We are glad that you like Acrobat Web experience. For the issue you are facing is happening since we dont support Arabic language for conversions.We are considering your request and putting it in our backlog to review.
Regards,
Shweta -
Scrambled sheets when uploading
When I upload several pdf sheets to be combines into one pdf, the pages are always scrambled, and I have to go through and reorder them, even if I upload them in the proper order or ordered bunch. Can you fix this so it stays the same as uploaded by users?
1 voteHi Rachel,
Thanks for reaching out to us. Could you please help in providing more information with us? How you are uploading files, files are in specific order or size?
It will help us in improving the experience that you are facing.Thanks,
Shweta -
error de procesamiento
cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso
1 voteGracias por tus comentarios. Estamos revisando este problema internamente y lo trataremos pronto.
Saludos
Prashant Sharma -
File sharing online cloud features SUCK
where the **** is the share again option!!!!!!!! wanted to modify the share feature to not allow comments but UGHHHHHHHHH@!!!!!! This service SUCKS!
1 voteHi Hector,
Thanks for reporting to us. We are considering your request and reviewing internally.
Regards,
Shweta -
Need more advanced options simple easy to reach
Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.
1 voteHi Hector,
Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.
Regards,
Shweta -
Keyboard shortcut for "add text comment"
Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.
4 votesThanks Peter for reaching out. We will consider your request and discuss internally.
Regards,
Shweta -
Reminders On Shared Documents
It would be nice to be able to create reminders on Shared Documents. I know you are able to do this with documents that required signatures but when I share a file on Adobe Acrobat, I cannot send reminders to the people I shared it with.
I usually use this feature to send artwork to my team to request comments on the file. It will send out the initial email but it would help if I could remind people daily to make sure they review the file.
Is there any way to do this? I cannot see anything at the…1 voteHi Clara,
Thanks for reaching out to us. We are reviewing your requests internally. Will get back once we plan ti implement this is future.
Regards,
Shweta -
Document Link Stopped Working
There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.
1 voteThanks Jake for reaching. We are reviewing the issue internally and will be actively working on it.
Regards,
Shweta
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