396 results found
-
Make E-signatures easier to look nice
And another thing... there need to be more formatting tools in the E-signature builder. It should be easy to select fonts and align fields in a nice organized grid.
1 voteHello Marianne,
Thanks for your feedback, we will considerate for future updates. Please let us know if you have more ideas to improve this feature.
Sign in Acrobat Web Team
-
Dropping multiple documents in to be signed - bring back functionality
Bring back the old e-sign functionality. There's no way to combine 2 documents anymore, or a document with one of your templates.
How do we toggle back? This is ruining our workflow.
1 voteHi Benjamin,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
Modern Request E-Signatures Interface is bad.
The new Request E-Signatures interface is un-intuitive and restrictive:
- I was not previously restricted to a maximum file size of 8mb. I often work with large files that need signatures and this is very prohibitive for me.
- I used to select an e-sign template initially before adding my other documents to be signed, and I had to google how to add other documents.
- When adding multiple documents to sign initially (after discovering that I needed to do that), the only way to change the order is to use the arrows on the side, which is very clunky…2 votesHello,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Change to e-signature negatively impacting business process
New e-signature experience has had a significant negative impact on our business process. We had been using the option to download individual files once signed extensively in order to send multiple documents for signature within a single envelope.
We are now faced with either sending multiple emails to the same signatories, or filing unnecessary documents with certain end recipients, neither of which is an ideal situation for our business.
1 voteHi Kam,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Update made things worse; accessibility set up doesn't work .
Please put back the original E-sign format. The new one in the pop out pages DOES NOT fit the document. The signature is much too large and will end up illegible on the form. And information that use to auto-populate like the email address I consistently sent our contracts to does not now. It's a waste of my time. This change also doesn't work well with my accessibility set up. Please change it back and have us clients do a beta test or something before the next roll out. Thank you!
1 voteHi Jessica,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Can't download individual files anymore
A recent updates has happened so the way I add multiple files to e-sign from the website portal changed and now once they're signed, I can no longer dowload them as individual files again. The Download Individual Files button is still there, but they come us as 'binder' files and that's added an extra step to saving these files , opening them back up in adobe to separate them and give them new files names, when they used to be just one click. Very annoying.
1 voteHello,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Bug
After accidentally clicking through to the Adobe Acrobat home page, I went back and while my comments are present and I can view them in Print Preview, they do not show up inline (on pages after the first). I mean, the text boxes show up inline if I click on the comment in the side frame, and the text in the side frame is correct, but the text itself does not appear on the document itself.
FWIW, I'm using orange as my text color.
1 voteHi Mike McWilliams,
Thank you for providing the feedback. Our team is currently looking into this issue on priority. I will update the thread once the problem is resolved.
Regards,
Amit Gupta
-
Issue with AdobeSign
When signed, documents are missing ticked boxed and some text runs off the page. It was fine when I sent it for signature. I've just asked and the recipients don't see the ticked boxes either
0 votesHi Susan Christie,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If there is any other information that you found relevant to share, let us know. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
poor experience
Your product as of the past month has been very glitchy, the program freezes, continually having to refresh, not saving changes, and adding multiple documents is horrible. I am at the point of canceling my subscription and going to Docu-sign. Horrible experience with the current product after the last changes.
1 voteHi Christien,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
Search Agreement Not accurate
Need an exact search filter. When an agreement is searched, the search engine only highlights what is in the list and you have to scroll down anyway to look for the agreement. Searching a name to the agreement, should come back at the top of the list, or only one listed.
1 voteHi Kayla,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
-
Please change e-signature capabilities back
We used to be able to upload files with signatures on them so that our providers could sign as well. Now that's not an option because the document is considered to be "secured." Please bring this feature back - it is essential for our work!
1 voteHi,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
E-signature update is garbage
I am writing to express my deep frustration with the recent overhaul of your e-signature tool. As a user of this product, I am shocked at the decline in efficiency and usability following the update. What used to be a straightforward task of entering and sending a lease, taking no more than five to six minutes, now inexplicably consumes over 20 minutes of valuable time. This significant increase in time, with no discernible improvements in functionality, is unacceptable and counterproductive.
The update, which seems to be merely a cosmetic facelift, has drastically reduced the tool's efficiency. For a company with…
2 votesHi Brandon Rockhold,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
The title of the document sent for signature should either not be in quotes or the period at the end of the sentence should be inside the fi
The title of the document contained in the message to recipients should either not have quotes at all or the period needs to be inside the final quotation mark.
1 voteHi Montese Crandall,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
-
Making things slower/harder
STOP CHANGING THINGS AND MAKING THEM WORSE
2 votesHi Shayne Mace,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
Allow initials only signing
Please remove the requirement for a signature if you just want a document initialed. It's ridiculous
1 voteHi Tess Loyson,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
-
Doesnt work
It doesn't let me download the form. Awful website.
1 voteHi Polina,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
Just doesn't work
Recently this service has been terrible. We use Adobe to send contracts for our business and it has been problem after problem. Documents aren't sending, having trouble saving documents, a client wasn't able to sign a contract yesterday, and the software is often not responding. It worked great before, but something is not right now.
1 voteHi Jake McMullin,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
-
E-Signature Update is not working properly
The latest update is not working properly. The e-signature fields are not where we are placing them in the documents and our clients are not able to sign properl;y.
1 voteHi Justin Weisberg,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. Another thing to try is update the browser, the app works better with recent versions. If you have any further questions or concerns, please do not hesitate to contact us.
-
Drop and Drag
In the old version we could drop multiple documents into the drop and drag box which was very useful as we attach multiple schedules to our documents. Now it only allows us to drop one document and then we have to go in and take additional steps to add more documents and it takes more time and takes longer to load.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.
However, it's important to mention that current version of the app does allows dragging and dropping multiple files for different features of the same, could you tell us the steps you took when encountering this issue? This will be very helpful to us for narrowing down possible causes of the issue you're facing.
Meanwhile, you can switch to earlier version by following the steops below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do…
-
Need ability to Track completed Comments without them disappearing
Let the designer accept/complete the comment without it disappearing from the list for everyone to see.
Create an opportunity for the sender to check off comments that have been corrected so that the comments stay in the list for all to see but the designer can track what has been corrected.1 voteHello Rachel Pratt,
Thank you for your feedback. Our team is currently reviewing the suggestions to determine how we can incorporate them into our future plans. I will update this thread with any developments regarding the feature requests.
Regards,
Amit Gupta.
- Don't see your idea?