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Acrobat Web

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638 results found

  1. does not work

    1 vote

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    Hi Fresnel Josaphat,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. Also if there is is more information about what doesn't work…

  2. First, I can't use adobe sign in the desktop app because it crashes. Now I find a working way of using adobe sign and the signature fields aren't even in the places that I put them. I am so tired of this *. FIX YOUR *!!!! WE HAVE A BUISNESS TO RUN HERE!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Samantha Hall,

    We are working on this issue, could you provide us information related to this? Does it still happens? Also on Desktop should be different 

    Thanks for cooperating with us.

    Sign in Acrobat Web Team

  3. Bring back the old E-sign process. This is awful

    2 votes

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    Hi Mr & Mrs Wilks

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  4. Very disappointed in the product since I've had it! It always crashes.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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    1. Multiple files need to be selected immediately in order to route multiple documents. If just one file is selected—even just to start—the system immediately kicks off the next page.
    2. The system combines all documents as it did before, but now there’s no way to separate the files. I can click the same buttons I used to to do this, but now ever routing package is just named “binder” regardless of what the file name is or what I named the routing package. I have to revert to just printing to PDF the pages I want, which doesn’t look as professional…
    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Kelsey Reybold, 

    We are working actively on giving you a better experience, so now you should be able to select multiple files, please, let us know your experience. Also, we are still working to enable the feature to download individual files.

    To change the name of the the files, you can do it right after uploading multiple files by just clicking on the document's name, also, after preparing the document, while clicking on Review and Send, a window should appear. The name of the document should be displayed and can be changed.

    We appreciate your patience and cooperation. 

    Thanks, 

    Sign in Acrobat Web Team

  5. L'interfaccia fa schifo
    Non si capisce come mettere un testo davanti all'altro, non ci sono i livelli, gli strumenti sono disposti male e i menù a scomparsa non sono per niente intuitivi.
    Fa schifo

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  6. No matter what I do no document will open there is something wrong with this program being used with a chromebook. This is the only way I can prepare documents for my volunteer work and I pay a monthly subscription that is inoperable.

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  7. Mir fehlt Track&Send.
    Anderen mit nur einem Link Zugang zu x Dokumenten zu geben, geht nicht mehr.
    Mir fehlt das Add-In in Outlook, mit dem das möglich war.

    0 votes

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    1 comment  ·  Share files  ·  Admin →
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    Hello Stephan, 

    You can use the share functionality of Acrobat Web to share a document with multiple people using a link. Here's how: 

    1. Click on the "Get Link" icon in the top right corner. A pop-up will appear. 

    2. Click on the "Get link" button. 

    3. After clicking, your file will be shared, and the link will be copied to your clipboard. You can share this link with multiple people for them to view the shared document. 

    We have added an image to help you understand the workflow. Let us know if you have any questions. 

    Regards, 

    Amit Gupta

  8. I keep getting the same error when trying to extract pages or if I view my PDF too long- large white box that locks up my entire system

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  9. 1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. Second page not loading in editor. Page coming up blank. Cannot functionally edit. If product is not functional, why would we get the paid version?

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  11. I HATE HATE HATE ADOBE ACROBATE ONLINE...IT SUCKS AND IS IMPOSSIBLE TO OPERATE. I HAVE USED ADOBE FOR YEARS. YEARS! AND I HAVE NEVER NOT BEEN ABLE TO EDIT A DOCUMENT OR PULL IT FROM MY DESKTOP. YOU ARE IDIOTS!!! IF THERE WAS ANOTHER PDF PROGRAM, I WOULD USE IT JUST BECAUSE YOU HAD THE STUPIDTY TO CREATE THIS ADODE ONLINE THAT SUCKS ASSSSSSSSS!!!~!~

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  12. very very frustrating. specified the signature zone at bottom of the page for third party signatures but the signed version has come back twice with signatures at the top of the page AND NOT IN THE SIGNATURE AREA I HAD SPECIFIED. Very frustrating. DocuSign next time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Alban, 

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example, if it happens with a specific file or any information you think might help. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

  13. This is bogus. I have to keep coming back into the editor to change my pdfs because the font will change after a period of time and be wrongly formatted/unreadable. This is wild that I am paying for this service, from a company who seemingly has it together. Not to mention, this is being used for resumes, so it is INCREDIBLY frustrating to think I am sending around unreadable resumes in a time like this. PLEASE FIX YOUR APP AND ILL DO A CASE STUDY, SURVEY, ANYTHING.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  14. The new format for adobesign is sooooooooo bad! Super convoluted compared to what it was. When enter the email addresses, it wipes out the info from a form I just filled in. The only way I can do it is through the web vs the app, and the fields seem to be limited there. Please revert back. Why do so many people 'fix' what wasn't broken??

    2 votes

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    Hello Paula,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:

    • Where exactly in the process you are having issues
    • The fields that are limited and you need 
    • Anything else that you consider helpful to us

    Also, you should be able to change to the old version if you go to your Profile > Settings > E-signing settings > Uncheck use the latest version > Save 

    Thanks,

    Sign in Acrobat Web Team

  15. The recent update is very frustrating, feeling very let down

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Hello Michael Rea,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.

    Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.

    Regards,

    Amit Gupta

  16. when ever i try typing it sets the font to Adobe Pi Std even though i change it to the font i wont. it switches back for some reason. and is really really annoying

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  17. The app moves really slow when trying to edit a PDF. It occassionally freezes as well.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hello Anae Goodwin,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.

    Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.

    Regards,

    Amit Gupta

  18. Добрый день. Не работает загрузка отдельных файлов при отправке нескольких документов на подпись

    1 vote

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    Hi,

    We are sorry you are experiencing trouble with the new feature. Could you provide more information about it? We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  19. paylaştığım bu dosya açılmıyor

    acil çözüm lütfen

    whatsapp için link paylaştım
    linke tıklayanlar boş ekran görüyorlar
    ACİL ÇÖZÜM LÜTFEN

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hello Alim Suat,

    Have you tried refreshing the window? Additionally, if refreshing the window doesn't resolve the issue, could you attempt to upload the same file again and share it? Please let me know if you encounter the same issue after following these steps.

    Regards,

    Amit Gupta.

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