412 results found
-
NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD
NO PUED ENVIAR A FIRMAR DOCUMENTOS
2 votesHi Mauricio,
You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.
Please let us know if you need more information or help.
Thanks,
Adobe Sign Team -
convert PDF to JPG doesn't do high-quality images
Your PDF to JPG file converter doesn't give very impressive results sorry!
Note the original is 1500x1200mm and nice clean lines and text but when I ask it to convert to JPG (or PNG or TIFF) with High or Max size, it pops out a piddly little 24KB file of 1024x820 pixels!2 votesHi Jay,
Thanks for using Acrobat web and providing your feedback. We are currently reviewing your issue internally and will get back on this.
Regards,
Shweta -
Combine Error Not Specific
Please give me more than just a generic error message when I'm trying to combine PDFs and it fails. I would like to troubleshoot on my own and this makes for a very annoying issue.
1 vote -
Cancelled before
I believe this is the second time I’ve cancelled. Not sure why I was billed for Oct when I had previously canceled
1 voteThanks Paul for reaching out to us and apology for the trouble. We are reviewing your issue internally and will et back to you.
Regards,
Shweta -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Changing words
I really love the convert pdf to word, however I noticed when doing so throughout my entire document it changed anything with double l's. For example if the word is well it changed it to we!
Also anything with fr. So for example 'from' became !om,
So in the end it make the whole thing really inconvenient.1 voteHI Marie,
Thanks for reaching out to us and we are glad to hear that you like to use our conversion service. The issue you ate facing, we are currently reviewing it internally.
Thanks,
Shweta -
Issues with quality of Word file after conversion
Hi Adobe, lately we are encountering issues with the quality of converted files. Since a while, when we convert from Pdf into Word... we are getting more and more codes instead of some letters in the converted Word file. We thought this was because of the poor quality of Pdf files, but it's in almost every file lately. Any idea why? Has there been a sort of update?
Thanks!1 vote -
Arabic letters are revered
Dears
Thank you for this amazing services
I tried PDF to excel convertor , it is working good for English words but I found Arabic letters is reversed.It will be grateful to consider a solution to help in this issue
Appreciated
Abdullah2 votesThanks Abdullah.
We are glad that you like Acrobat Web experience. For the issue you are facing is happening since we dont support Arabic language for conversions.We are considering your request and putting it in our backlog to review.
Regards,
Shweta -
Scrambled sheets when uploading
When I upload several pdf sheets to be combines into one pdf, the pages are always scrambled, and I have to go through and reorder them, even if I upload them in the proper order or ordered bunch. Can you fix this so it stays the same as uploaded by users?
1 voteHi Rachel,
Thanks for reaching out to us. Could you please help in providing more information with us? How you are uploading files, files are in specific order or size?
It will help us in improving the experience that you are facing.Thanks,
Shweta -
error de procesamiento
cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso
1 voteGracias por tus comentarios. Estamos revisando este problema internamente y lo trataremos pronto.
Saludos
Prashant Sharma -
File sharing online cloud features SUCK
where the **** is the share again option!!!!!!!! wanted to modify the share feature to not allow comments but UGHHHHHHHHH@!!!!!! This service SUCKS!
1 voteHi Hector,
Thanks for reporting to us. We are considering your request and reviewing internally.
Regards,
Shweta -
Need more advanced options simple easy to reach
Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.
1 voteHi Hector,
Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.
Regards,
Shweta -
Keyboard shortcut for "add text comment"
Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.
4 votesThanks Peter for reaching out. We will consider your request and discuss internally.
Regards,
Shweta -
Reminders On Shared Documents
It would be nice to be able to create reminders on Shared Documents. I know you are able to do this with documents that required signatures but when I share a file on Adobe Acrobat, I cannot send reminders to the people I shared it with.
I usually use this feature to send artwork to my team to request comments on the file. It will send out the initial email but it would help if I could remind people daily to make sure they review the file.
Is there any way to do this? I cannot see anything at the…1 voteHi Clara,
Thanks for reaching out to us. We are reviewing your requests internally. Will get back once we plan ti implement this is future.
Regards,
Shweta -
Document Link Stopped Working
There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.
1 voteThanks Jake for reaching. We are reviewing the issue internally and will be actively working on it.
Regards,
Shweta -
Terrible
Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.
1 voteHi David,
The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.
In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.
Thank you for your feedback.
Adobe Sign Team -
Echosign
For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.
2 votesHi Lori,
Thanks for your feedback. We’ll look into it.
Adobe Sign Team
-
testo inserito non e lo stesso
Come mai che la police Helvetica non c'è? e non vuole metterla. quando modifico una scritta in Helvetica, ci dovrebbe essere la stessa,..per non dover cambiare tutto il documento scritto in con la police fonte helvetica?
1 vote -
Pls add dark mode
Please add dark mode
4 votesHi SuperHero,
Thanks for reaching out to us. We are reviewing this request internally.
Regards,
Shweta -
Incorrect Handling if SMTP 4.x errors
Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:
[SMTP Status] 451 4.7.1 Please try again later
Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.
Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.
2 votesHi Cobus,
Thanks for reporting this. We’ll look into it.
Adobe Sign Team
- Don't see your idea?