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Acrobat Web

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644 results found

  1. I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  2. I do NOT like the new signatures in Adobe Acrobat! I do not send items out for others to sign, I digitally sign my own documents and then share them with my team. Please bring back the Digital Signature! I HATE the new way! It is terrible.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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  5. I can't imagine a more broken experience than filling out an entire gd** document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this ****** experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this…

    2 votes

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    Need Info  ·  4 comments  ·  Fill & Sign  ·  Admin →
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  6. All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  8. The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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  9. Why am I getting this message when uploading a PDF?

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
    does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at eu1.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  10. Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    2 votes

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  11. How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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  13. In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…

    1 vote

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  15. One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour

    hellosign is so much better, this is obv totally frustrating

    apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…

    1 vote

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  17. Loading signature from image don't recognize the hole signature only parts of it. Can't configure where in the image the signature it is located. It is automated and it doesn't work on my signature. Simply Horrible.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. why can I not sign document

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  19. I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
    The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    3 votes

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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