1691 results found

1. Cannot access the contents page of any book. Please help
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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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2. Unable to share flattened copy.

   Since my last update, I’m unable to share my work forms in a legible form. The text is rotated 90 degrees on the form. “Share Flattened Copy” allowed the form to be sent in the correct orientation. Please fix this or tell me how to work around the issue.

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   1 comment  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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3. animation

   could u please remove that animation when taping and that top bar came and i lost the word i was reading could u please just remove that animation like android

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   0 comments  ·  File List and User Interface  ·  Delete…  ·  Admin →
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4. Dateifehler Adobe Scan App

   Die mit der Adobe Scan App auf dem iPhone gescannten Dokumente können nicht mit dem Programm Adobe Reader Touch geöffnet werden. Es werden nur weiße Seiten angezeigt. Die Dateien müssen erst komprimiert oder verändert und neu abgespeichert werden.

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   0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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5. Prendre un instantané impossible sur ipad

   It is impossible to « take a picture » in a pdf document on ipad (in the french version it is called « prendre un instantané » on PC).

   Please add this function very usefull on the ios version !!! I use it a lot to prepare power point presentation from scientific publications, not to extract text but to extract a snapshot of a graph or a picture.

   Thanks a lot

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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6. I did not know I had to pay for app then it said my phone can’t download it I want a refund

   Refund my phone not compatible

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   Resolved  ·  2 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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7. I can no longer save an email attachment in PDF to Acrobat - it appears only to save a screenshot in PDF to Acrobat - please help!
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   Need Info  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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8. Cannot save files to cloud or rename them

   Since the latest update I can not save any files to the cloud or rename them.

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   Resolved  ·  4 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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9. How can I restore my files

   All my files suddenly disappeared!,,,

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   Resolved  ·  2 comments  ·  File List and User Interface  ·  Delete…  ·  Admin →
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10. View web based PDF on iOS device

    We use a website featuring a chat board where helpful articles are attached in PDF format. They are accessible from a Windows PC browser where you can open the document in Adobe. However, using iOS iPhone or iPad and the Safari browser’s internal PDF viewer, the document opens but it is unreadable, the text is garbled. You can move the doc to iBooks but the result is the same. Is there a way to add Adobe capability while using the Safari or any other iOS browser?

    For what it's worth you get a similar experience in Windows using the Firefox browser. Firefox's internal PDF viewer fails the same way. But there's a Safari option to open PDF files using Adobe, and then the doc can be viewed.

    We use a website featuring a chat board where helpful articles are attached in PDF format. They are accessible from a Windows PC browser where you can open the document in Adobe. However, using iOS iPhone or iPad and the Safari browser’s internal PDF viewer, the document opens but it is unreadable, the text is garbled. You can move the doc to iBooks but the result is the same. Is there a way to add Adobe capability while using the Safari or any other iOS browser?

    For what it's worth you get a similar experience in Windows using the Firefox… more

    2 votes

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    1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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11. How do you change the orientation of a page from portrait to landscape
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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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12. To be able to download svg and send them to canvas workspace. A lot of people work with cutting machines, but not everyone has a computer
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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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13. File names shared from “Files” app is converted to lowercase

    When I share a pdf file in iOS bundled “Files” app by choosing “open in Adobe Acrobat...”, the file name as it appears in the Acrobat app’s Home screen’s Recent section is converted to lowercase.

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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14. Unable to create a pdf online or format a large document
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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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15. Unión de archivos

    Desde el viernes estoy intentando unir 12 archivos PDF y hasta ahora no culmina, y no se como cancelarlo... ya cancele mi suscripción, porque requería esta opción de forma urgente...

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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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16. Unused line at the top

    On the iPhone X/XS, there is a thin line at the top-most part of the screen that is visible when viewing PDFs with photos or any non-white page in continuous mode. I think the display area size needs some fixing.

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    1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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17. Highlighting results in dropped pages

    Whenever i highlight sentences, i soon find (not immediately) that a page of the pdf i am reading has disappeared. Multiple highlights = multiple lost pages. Never happened with previous versions of adobe reader. Closing and reopening the pdf does not change this, pagesremain lost from view. Any ideas why or how to get pages back?

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    Resolved  ·  0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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18. How will I get files from google drive

    I want to read files from my google drive , but didn’t find any option here..

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    Resolved  ·  2 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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19. Bug

    I have a problem with a PDF I’ve imported from Telegram on my iPad Pro 12.9" 2015 (even if I don’t remember whether I copied it or I just opened with Adobe or even if I copied it to Notability and then I sent it to Adobe).
    In Adobe the file has changed name in "Telegram-cloud-document-4-...[many numbers].pdf” and is only 45 bytes.
    Every operation done with this file fails with unknown error so that it is in the main page when I open the app and so it is upsetting to see it every time... I would like to eliminate it or at least to remove it from the main page.
    I guess that Adobe created a node in its graph but without the associated file, but I can’t understand why.
    Thank you
    PS: I had iOS 11 when this trouble have begun and now I have iOS 12

    I have a problem with a PDF I’ve imported from Telegram on my iPad Pro 12.9" 2015 (even if I don’t remember whether I copied it or I just opened with Adobe or even if I copied it to Notability and then I sent it to Adobe).
    In Adobe the file has changed name in "Telegram-cloud-document-4-...[many numbers].pdf” and is only 45 bytes.
    Every operation done with this file fails with unknown error so that it is in the main page when I open the app and so it is upsetting to see it every time... I would like to eliminate… more

    2 votes

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    1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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    AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi Michelangelo,

    Is the file locally stored on your iPhone/iPad? If so, please tap “Files” in the bottom tab bar and check the file listing of “On This iPhone/iPad”. Do you see the file?

    Would you please try deleting the file from the Files > Location > One This iPhone/iPad (instead of Home > Recent)?

    1. Tap “…”.
    2. Scroll down the menu that pops up.
    3. Tap “Delete” (which is the last item in the menu).

    It may also help to restart your device and try again.

    https://support.apple.com/en-us/HT201559

    Please let us know if you still have a problem deleting the file.

    Thank you.

20. I want my money back. I did not want to purchase any adobe software

    My credit card was improperly billed. I was not informed I would be billed for the product but I just saw Adobe * Stock charge of $31.53 which I would like refunded. I do not wish to use the app if I have to pay for it. Thanks!

    2 votes

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi Jesse,

    This is the forum for Adobe Adobe Reader for iOS, not Adobe Stock.

    To cancel a Creative Cloud subscription, please see

    https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

    If you have purchased the subscription from Apple, you can get a refund directly from Apple.

    https://support.apple.com/en-us/HT204084

    Hope this helps.