Acrobat Reader for Windows and Mac

Help us improve Adobe Acrobat Reader for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat Reader DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Adobe Reader 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat Reader DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat Reader DC.

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  • Select the feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

    V 21.007.20091
    Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
    Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acrocef.exe Resource exhaustion detector causing windows to crash to black screen

    V 21.007.20091
    Crashes to black screen and have to hard power off the machine or a ACROCEF.exe - system error unknown hard error
    Happening on MANY client machines. Having to un-install adobe reader DC to resolve issue.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Quickbooks file doctor resolves

    Its primary purpose is to fix -6000 series errors such as QuickBooks Error 6150, Quickbooks Error 6000 305, Error Code 6189, QuickBooks Error Code 6000 82, etc.
    to know more check - https://opencloudmanifesto.org/quickbooks-file-doctor/

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. PDF file type association broken after upgrading from Reader 2017 to Reader 2020

    In Windows 10, the file type association for .pdf stops working after upgrading from Adobe Reader 2017 (Classic Track) to Reader 2020 (Classic Track). Issue occurs if file association was originally configured by DISM or user for previous Adobe Reader version. The same .pdf file association is expected to work with new Adobe Reader versions.

    Double-clicking a PDF file displays Windows prompt "How do you want to open this file?". The HKCR registry key still contains an entry for the ProgID, AcroExch.Document.2017. Should the Reader 2020 installer remove the HKCR\AcroExch.Document.2017 registry key? Deleting the key appears to resolve the issue.

    3 votes

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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adobe Reader Print bug - long delays

    Adobe Reader suffering from delays when printing PDF files, switched reader to Edge or Foxit same files print without any issue. Repair install performed along w/ complete removal + reinstall of Reader but issues continued. End users reported problem did not appear until recently, possibly a bug with the latest build.

    1 vote

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to get new comments in Adobe Reader for review via SharePoint site

    We do reviews via shared commenting on our SharePoint site. Reviewers using Adobe Acrobat Reader DC 2021.005.20060 on Windows 10 are experiencing the following error when they click Check for new comments:
    First a SharePoint dialog appears that never appeared before. If this dialog is closed the message " Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access." appears.

    Expected Results: Any new comments should appear, or a message "no new comments" should display.

    This issue is also noted here (seems to impact other Acrobat versions too): https://community.adobe.com/t5/acrobat-discussions/could-not-get-new-comments-login-credentials-are-expired-or-invalid-please-re-enter-your-sign-in-f/m-p/12370427

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  8. remove print and save buttons from toolbar

    Since I do not use these buttons, and can use keyboard shortcut I want to remove them as when have muti-windows open and Reader is small portion of screen, the only visible tools are not useful. Other windows may not be Reader. The only useful tools are the find and page. This worked well in older versions of reader and acrobat in general.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. BUG - PASSWORD PROTECTED FILE CAN BE UNPROTECTED EASILY

    For a new bug:
    Brief title- BUG - PASSWORD PROTECTED FILE CAN BE UNPROTECTED EASILY

    Steps to reproduce the issue 1)Open protected file with password, Print the file through PRINT to PDF option & save and THIS file is unprotecte!!

    Environment - WINDOWS 10 --
    Expected result ---File should ask for password
    Observed result--File DOES NOT ask for password...

    2 votes

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: FlatDecode does not work for all PNG images in Acrobat Reader

    Using Adobe Acrobat Reader PDF DC (21.001.20138) on Windows 10 to open the attached PDFs crashes. We create PDFs ourselves with several hundreds of images and embedding them using FlatDecode to reduce the size of the PDFs however very few images seem not to work in Adobe Acrobat PDF viewer ONLY. Opening the PDFs in Google Chrome as an example works.

    7 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Why comes the "Save as..." dialog when going to File - Save?

    Why comes the "Save as..." dialog when going to File - Save?

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Remove 'Content Preparation Progress' dialog

    Please remove the 'Content Preparation Progress' dialog. It is very annoying and provides no value what so ever.

    3 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. "Save" behaving like "Save as" - very frustrating!! Too many clicks to save each pdf

    The "Save" function for saving a pdf is extremely annoying, it behaves like "Save as". And from googling I see this is "as designed"??? Why would you design the "Save" function to behave like "Save as". It's like 4-5 clicks to save one pdf! I see others complaining about this also. Why would such a big company design it this way one wonders..when every other program uses "Save" as they're supposed to.

    3 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. BUG: http should read HTTPS 2021-07-26

    This is not an idea. It is a bug.
    BUG: http should read HTTPS 2021-07-26

    Dear Adobe Acrobat DC Installation Team,
    Your product installs with http as the WEB LINK in the Registry. It should be https. The industry has moved on to secure web sites, as have you. However, your installation still references the old http.

    Please pass this message to your product installation team.
    Kindly update your Windows Installation to properly reference https as the WEB LINK
    Thx, Raphael

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bug: Print Sections command won't work for first bookmarked section only

    The "Print Sections" command under the bookmarks panel won't work for the first section only. This command works for all other sections of the report. The problem is only with the first bookmarked section of each report.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to sign out until you agree to a free trial

    I signed in using the wrong email account. When I tried to sign out so that I could sign in with the correct account, the service would not allow me to sign out until I had agreed to sign up for a seven day trial on the initial account. It seems like a very bad design to not let users sign out until they agree to a trial

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Invisible space in the text

    1. Open the attached document, which is a dishwasher manual, in Acrobat reader, and search for the word "floor". It will not be found. However, it's present in the document on page 6 in the bottom of the left column.

    2. In Reader, go to the page 6 and copy to clipboard the line beginning with "When the GREEN LIGHT"'; then open Notepad and paste. You will see the space in the middle of the word "floor".

    So it looks like the text has a space in the middle, although the word appears in Reader without the space. This makes more difficult…

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Acrobat not displaying text, however it can be found by search

    Acrobat reader displays text on the first page of a generated document, however, every other page does not display the text.

    The text can be found by searching through the document.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug report - Abobe Reader not working

    Abobe Reader not working attaching a screenshot below. I'm using macOS big Sur 11.5. There's a white window it shows up on top of a Abode reader.

    1 vote

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