1964 results found

1. Bug: Certain PDFs not readable

   We have multiple users with this intermittent issue. Some times the PDF font will show up properly, sometimes it is gibberish and unreadable. It is inconsistent and I cannot seem to resolve the issue.

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2. It does not convert ACSM files to PDF

   I just purchased the Adobe Acrobat PDF Pack...the UPGRADED one...fotr $ $18 per year. And it does not convert ACSM files to PDF. That is not good and not functional. Please fix it and please let me know when it is done. Thank you.

   Bidut Chowdhury

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3. I am currently paying $16.23 a month and have no access to adobe acrobat pro

   Every time I try to log into adobe pro it keeps telling me that my trial period is over and that I need to install it. Please advise on how to fix this issue asap.

   R/ Unjel Harris

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4. Find option is getting cleared

   Press Ctrl+F
   Try to find any thing by typing in Find input box
   then click/Select any letter in Find Input box and try to type
   Previous data is getting cleared (very irritating as we have to type again whole thing)

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5. Better update procedures for automation needed!

   We see in the last month/year a much bader update experience for reader than before. The formerly usable ftp-server is not actual anymore:
   ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/
   And we see lots of customers where the function "Search for updates" inside Reader is GONE - even a clean NEW installation does not show it anymore! So what can be done if this position is gone in the help menu? And how can update enrollment be done better (actually we get the ARM folder on an updated PC and deply this packet afterwards, but this only works incremental - and if one version is missing between it hangs of course).

   Hope for ideas/informations ;-)

   Greetings Alex

   P.S.: It is funny to have a german button "Idee veröffentlichen" on an english webpage 8-)

   We see in the last month/year a much bader update experience for reader than before. The formerly usable ftp-server is not actual anymore:
   ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/
   And we see lots of customers where the function "Search for updates" inside Reader is GONE - even a clean NEW installation does not show it anymore! So what can be done if this position is gone in the help menu? And how can update enrollment be done better (actually we get the ARM folder on an updated PC and deply this packet afterwards, but this only works incremental - and if one version is missing… more

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6. Bug - touchscreen highlighting while viewing multiple pages

   Hello, I have found a bug. When in the following configuration:

   • Read Mode OR Fixed-width scrolling
   • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
   • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

   I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it treats the gesture as if I am using the pan tool, and attempts to scroll left/right (and if I drag up/down on the handles the page scrolls without changing the selected text).

   Upon some experimentation I found that:

   • I have no problems using the touchscreen to select text when viewing a single page (in any view mode). I assume Reader is somehow detecting the "active" page, maybe the one most visible on the screen or something, and treating touchscreen gestures on the two pages differently.
   • When I use the trackpad/cursor to select text (in read mode or fixed-width scrolling), there is no problem and I am able to adjust the selection. It's only using the touchscreen.
   • If the word I initially select is on the "active" page I am able to drag the selection handle to select text over both pages, but not when the initial selected word is on the "inactive" page.

   A relatively uncommon scenario for most users I think, but it's juuust disruptive and irritating enough to prompt me to post about it here (and yes, I'm aware I've spent longer typing this bug report than the cumulative time the bug will take from me! Please fix so that the time can at least be a martyr for all touchscreen users time!) :)

   Hello, I have found a bug. When in the following configuration:

   • Read Mode OR Fixed-width scrolling
   • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
   • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

   I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it… more

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7. Arrow ignores pre set color

   The arrow ignores the pre set color and is always placed red. You have to place an arrow and go into settings every time to change the color from red to f.e. black.

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8. Adobe Reader DC for Windows keeps files locked after they are closed

   Adobe Reader DC for Windows keeps files locked after they have been closed. It is necessary to completely close Adobe Reader DC for the files to be closed. Please fix this bug!

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9. Option to save changes to all open documents instead of individual prompt for each

   If I make changes to several open PDF documents, it would be better to have an option to Save All changes other than get a prompt for every PDF document.

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10. Prompt Automatic updates

    Hello there,
    Can you add a prompt for updates?
    "Adobe Acrobat requires an update that will require a restart before using the application. Update and restart or install later?"

    You see, when Acrobat updates automatically and I'm still running the app, I can still open things, but if Acrobat updates and I'm not currently running the app, then I can't open the app until I restart.
    In terms of workflow this means that to access a PDF needed immediately for work I need to save and close everything, restart, then reopen everything. This took about 7 minutes without including reopening everything (slow computer, lots of things open and in process over several resource intense apps).
    Since I can still use Acrobat if I've already got it open, it obvious that there's some flexibility. If a screen came up asking permission and informing me to restart before I next opened, then the onus would be on me to keep it open and not ***** up my workflow but without that permission you just throw a big wrench into the gears, so to speak.

    As of right now, my only recourse for efficient work going forward is to go into the registry and task scheduler and disable the automatic updates which, I'm sure you'll agree is not what you want.

    Hello there,
    Can you add a prompt for updates?
    "Adobe Acrobat requires an update that will require a restart before using the application. Update and restart or install later?"

    You see, when Acrobat updates automatically and I'm still running the app, I can still open things, but if Acrobat updates and I'm not currently running the app, then I can't open the app until I restart.
    In terms of workflow this means that to access a PDF needed immediately for work I need to save and close everything, restart, then reopen everything. This took about 7 minutes without including reopening… more

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11. Adobe DC 21.01.20140 Crash when open Document

    https://static.anaf.ro/static/10/Anaf/Declaratii_R/AplicatiiDec/D390_XML_2020_220221.pdf

    Windows 2012 Server

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12. reduce size of toolbars buttons

    For mouse based users. Remove the excess space, and reduce the size of toolbars and buttons, to maximise screen space available for the document.

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13. BUG: Path starting with \\?\ will fail

    When double clicking a file in Windows Explorer where the path is longer than 260 characters does not work as default. But I have been able to create a workaround that enable this.

    If I type the following in cmd.exe:
    AcroRd32.exe "C:\Very long path\file.pdf" then that will fail.

    If I enable "Enable Win32 long paths" in Group Policy and try the same command, then it works. This means that long paths are supported when it is enabled in Windows.

    I created a bat-file like this:
    set str=%1
    set str=%str:\?=%
    AcroRd32.exe %str%

    This will remove \?\ from the first argument and launch AcroRd32.exe with the trimmed argument.

    I changed the registry key HKEYCLASSESROOT\AcroExch.Document.DC\shell\Read\command\ to use this bat-file. And now it works!

    It looks like the problem is that Acrobat Reader does not understand if the path start with \?\ but Windows will add this to the start of long filenames.

    Information about \?: https://docs.microsoft.com/en-gb/windows/win32/fileio/naming-a-file?redirectedfrom=MSDN

    NOTE! I'm writing backslash, backslash, questionmark, backslash. But after posting it only shows \?\

    When double clicking a file in Windows Explorer where the path is longer than 260 characters does not work as default. But I have been able to create a workaround that enable this.

    If I type the following in cmd.exe:
    AcroRd32.exe "C:\Very long path\file.pdf" then that will fail.

    If I enable "Enable Win32 long paths" in Group Policy and try the same command, then it works. This means that long paths are supported when it is enabled in Windows.

    I created a bat-file like this:
    set str=%1
    set str=%str:\?=%
    AcroRd32.exe %str%

    This will remove \?\ from the first argument and… more

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14. MAC "M1" OS

    The new released MAC uses the new OS which is called "M1". Apple stopped using intel as their OS and started producing their own OS. I hope that the M1 OS compatibility will be available soon.

    Thank you

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15. Adobe Acrobat PDF Doesn't Convert Custom Page Sizes From Microsoft Word

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed that it will convert standard page sizes like letter, legal, etc. But it doesn't work for any custom page sizes (I have tried several different sizes as well as Word page document length and the result is the same each time, Adobe always creates a pdf file that is 8.x5"x11").

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed… more

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16. Comment with jpg sticky note with caption & Auto save without cloud

    First of all I want to thank all of you guys you are doing a great job.

    second, I know that we can attach a jpg file ,but you will have to leave the reader and open it and when you send it to others it won't open and I know that we can edit pdf to add images ,but sometimes there is no enough space in the page and its so hard to readjust the pdf so it looks normal again, so if we could to comment with a sticky note but we can add in that sticky note a jpg image so that we could write a caption with the image it would be so helpful especially for students of chemistry ,pharmaceutical science and medicine .

    looking for hearing from you soon.
    regards.

    First of all I want to thank all of you guys you are doing a great job.

    second, I know that we can attach a jpg file ,but you will have to leave the reader and open it and when you send it to others it won't open and I know that we can edit pdf to add images ,but sometimes there is no enough space in the page and its so hard to readjust the pdf so it looks normal again, so if we could to comment with a sticky note but we can add in that sticky note… more

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17. Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP

    Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP. Win10 Pro 20H2

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18. Fix issue: Cant repair PDF thumbnail issue on Adobe Acrobat DC Reader Windows 10

    I have had issues for several months with the thumbnails on PDF icons only. They are sometimes transparent, solid black, or have the PDF icon only. I have uninstalled and reinstalled many times. I have "enable PDF thumbnails in Windows Explorer" selected. Adobe Acrobat DC Reader is my default program with version 2021.001.20135. I have tried many things over a while, as this really was bugging me. Tonight I installed "Fixes for 64-bit Adobe Reader preview handler and thumbnails" from:
    https://www.pretentiousname.com/adobe_pdf_x64_fix/index.html#thank

    I figured I had nothing to lose and surprisingly it fixed the issue, especially as it hasn't been updated since 2011.

    Please build into Adobe Acrobat DC Reader a means to reset Adobe's PDF preview handler and thumbnails on 64-bit versions of Windows. Uninstalling and reinstalling doesn't fix it. Believe me...I have tried.

    I have had issues for several months with the thumbnails on PDF icons only. They are sometimes transparent, solid black, or have the PDF icon only. I have uninstalled and reinstalled many times. I have "enable PDF thumbnails in Windows Explorer" selected. Adobe Acrobat DC Reader is my default program with version 2021.001.20135. I have tried many things over a while, as this really was bugging me. Tonight I installed "Fixes for 64-bit Adobe Reader preview handler and thumbnails" from:
    https://www.pretentiousname.com/adobe_pdf_x64_fix/index.html#thank

    I figured I had nothing to lose and surprisingly it fixed the issue, especially as it hasn't been updated… more

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19. manual duplex printing

    Would be a magnificent addition if manual duplex printing could be selected for Adobe reader on Windows 10. Having read quite a few forums on the subject it would appear I'm not the only person who desires this.

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20. Scrolling preferences window

    Currently the preferences window is very hard to use and frankly, broken:

    You can't scroll with a touchpad.

    You can't scroll with a touchscreen.

    You can't scroll with a mousewheel.

    Scrolling over a combo box changes the setting >:(

    Content doesn't scroll when you drag the scrollbar!

    The preferences window cannot resize small enough for smaller screens.

    Overall: infurating.

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