1964 results found

1. end of file reached unexpectedly error on macOS Big Sur 11.4

   It seems that after updating to Big Sur, I cannot save files locally on my desktop from a remote server. When I open the file off the server and then go to save as to my desktop, I get an End of File was reached unexpectedly error. I am running Reader version 21.001.20155. This error does not happen on macOS Catalina 10.15.7 so I am not sure if this is something Adobe or Apple has to fix. I will be filing a separate ticket with Apple on this matter. Thank you

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2. Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP

   Printing button in browser still doesn't work with 21.001.20138 PLEASE FIX ASAP. Win10 Pro 20H2

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3. Recently viewed files should not be removed from the list when not accesible

   Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
   I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
   Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
   The file should be kept on the list until user deletes it.

   Concerning the window "Recent opened" or "last viewed", I am not sure of the name since my language version is polish.
   I had a file on the list, that I wanted to view again. Unfortunately it was on a share that was not connected at the moment.
   Acrobat Reader could not open it, and it removed it from the list. I connected the share, but I lost the possibility to open the file since it was not on the list anymore. I had to find it again, what was really time consuming.
   The file should be kept on the list… more

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4. Make signature "intended usage" more intuitive

   I recently ran into a situation, quite similar to those described here ( https://community.adobe.com/t5/acrobat-reader/digital-signature/td-p/9192902?page=1 ).

   I was trying to sing a document using Acrobat Reader DC 2020.012.20048, but somehow Acrobat was not giving me an option to use the certificate I was going to use. Everything looks fine, no errors, but it still just suggests me to create a new digital ID.

   Similar to this ( https://community.adobe.com/t5/acrobat-reader/digital-signature/m-p/9192908#M28305 ), I see a green checkmark for "sign documents or data" (see 1st attached screenshot),

   but it still doesn't work. This is quite misleading and non user-friendly. Everything should work OK, if there are just green checkmarks.

   After all, I've found that topic (it is frustrating that there's zero progress on this subject since 2017) and created a test self-signed digital ID.

   So, it looks like you expect user to know that there should be "Use for signing" option in the "Usage Options" context menu (see 3rd attached screenshot) vs (see 2nd attached screenshot) because this is the only way to understand that this certificate is treated as not suitable (but how do I know if I just have a non-suitable one?).

   It's a pity that this is so counter-intuitive.

   Also, when I try to use the "Digitally Sign" option the first time, I see the following counter-intuitive "Configure Digital ID for signing" dialog (see 4th screenshot).

   It is counter-intuitive, because I know that the certificate I'd like to use is in my Windows Certificate store (and I've even already enabled the integration with the Windows Certificate Store in "Edit->Preferences->Signatures->Verification->Windows Integration", looked through all other opptions there and found nothing related. So... All 3 options you suggest are not suitable. Now what? There must be also an option to select a certificate from the Windows Certificate Store (that might indicate that the selected certificate could not be actually used later).

    

   So, could you please consider the following suggestions:

   1. Add one additional line "actually suitable to digitally sign" (or something) to the "Trust" tab in the "Certificate Viewer", to show the large red cross there, for situations like described above. Some "read more about this" link there (a link to an article that would educate users about the certificate "Key Usage" and "Extended Key Usage") would be nice too.

   2. Add some tiny "Green Checkmark"/"Red cross" icons to multicolumn listbox in the "Digital ID and Trusted Certificate Settings" window, next to each certificate (green when "Use for Signing" is availible, red otherwise).

   3. Add the "choose a certificate from a Windows certificate store" option to the "Configure a Digital ID for signing" dialog.

   (I've also posted the same thing a while ago here: https://community.adobe.com/t5/acrobat-reader/misleading-signature-quot-intended-usage-quot-green-checkmarks/m-p/11530885?page=1#M72034 ).

   I recently ran into a situation, quite similar to those described here ( https://community.adobe.com/t5/acrobat-reader/digital-signature/td-p/9192902?page=1 ).

   I was trying to sing a document using Acrobat Reader DC 2020.012.20048, but somehow Acrobat was not giving me an option to use the certificate I was going to use. Everything looks fine, no errors, but it still just suggests me to create a new digital ID.

   Similar to this ( https://community.adobe.com/t5/acrobat-reader/digital-signature/m-p/9192908#M28305 ), I see a green checkmark for "sign documents or data" (see 1st attached screenshot),

   but it still doesn't work. This is quite misleading and non user-friendly. Everything should work OK, if there… more

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5. Adobe Reader DC Portuguese Version Not Responding.

   Windows 10 20H2 updated.
   Adobe Reader Product Version - 21.1.20115.433178
   Adobe Reader File Version - 21.1.20155.39962

   When opening the program immediately it stops work and returns a "Not Responding" message. It occurs after opening the program being impossible to click in any tab or enter in the configuration menu or help tab.

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6. Full Text Index With Catalog: Issue with recent update

   Issue: previously developed .PDX (Full Text Index With Catalog) file no longer functions after most recent update (Version 2021.001.20135).

   When attempting to open a .PDX file created in Adobe Pro on a Windows 10 PC the file does not open. We also attempted to open the PDX file by clicking file>open, however, the file did not open.

   Prior to the update, when opening PDX files a separate search window would open and allow the user to search within the index.

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7. choose paper source from pdf page size doesn't works anymore since last update

   the option not change the paper size anymore on documents where it's ok before the update

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8. latest update appears to have broken features

   In your recent update these features no longer seem to properly work:

   PDF Thumbnail previews in Windows Explorer : this use to show the first page in a PDF as a JPG image. It no longer does.

   Text in dialog boxes becomes small when document is open. Can no longer change the size of the fonts in these dialog boxes. They change to very small font sizes when a document is opened, difficult to read

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   Resolved  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Bug in rendering all caps in a simple document

   I attach a simple PDF file allcaps.pdf . The file prints fine. But when rendered on screen, the text in all capitals is not properly rendered. At 400%, it is fine. See 100percent.jpg for the screenshot showing the funky rendering and 400percent.jpg showing that it is fine when zoomed in. The Chrome and Firefox PDF renderers have no issues with this file. This seems to relate to the resolution used in the setting Page Display -> Resolution. If I use system setting (96 pixels/inch) and then set the zoom to 96%, it is fine. If I use a custom setting of 100 pixels/inch and set the zoom to 100%, it is fine. But if there is a slight mismatch (system setting at 96, zoom at 100, you get the funky display)

   Adobe Reader version 2021.001.20135, Windows 10.

   I attach a simple PDF file allcaps.pdf . The file prints fine. But when rendered on screen, the text in all capitals is not properly rendered. At 400%, it is fine. See 100percent.jpg for the screenshot showing the funky rendering and 400percent.jpg showing that it is fine when zoomed in. The Chrome and Firefox PDF renderers have no issues with this file. This seems to relate to the resolution used in the setting Page Display -> Resolution. If I use system setting (96 pixels/inch) and then set the zoom to 96%, it is fine. If I use a custom setting… more

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10. Too many comments (of any type) create lag

    I am studying a pdf and when I have arrived at almost 2000 comments adobe started not working well. For example after having underlined a word Adobe block for a few seconds and then restarts. I trid checking for uploads and restoring the version but nothing.

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11. Fix read mode to NOT go to full screen mode to have only the document content visible in a window. You should have separate full screen mode

    I need to read a PDF while using others apps at the SAME TIME; Reading the documentation of the other program from a PDF file.

    I don't need toolbars. I dont' need status bars. I don't need menu bars.

    I can press ctrl-f If I want to search for something, I can press ctrl-p if I want to print the document. I don't need a buttons or search bars for those to be constantly visible.

    If I need to use ANY other functionality, I can right-click and all that functionality could be put into that right-click menu.

    I ONLY WANT TO SEE THE CONTENT OF THE PDF!

    So, you already have a "read mode". But you have failed it miserably; This read mode makes the acrobat reader go full screen, which is totally unusable; I need to be able to multitask, I need to see the documentation which is inside the PDF and to be able to use my other programs AT THE SAME TIME.

    This is probably one of the most common use cases for PDF viewer and you fail it miserably. Full screen "read mode" hides my other program. and on windowed mode acrobat reader wastes one third of my window space for unnecessary UI bloat.

    I need to read a PDF while using others apps at the SAME TIME; Reading the documentation of the other program from a PDF file.

    I don't need toolbars. I dont' need status bars. I don't need menu bars.

    I can press ctrl-f If I want to search for something, I can press ctrl-p if I want to print the document. I don't need a buttons or search bars for those to be constantly visible.

    If I need to use ANY other functionality, I can right-click and all that functionality could be put into that right-click menu.

    I ONLY WANT… more

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12. Eraser Deletes All Dots Bug

    If you comment dots (no movement, just a click) with the drawing tool, erasing anything with the eraser tool will delete all dots regardless of the eraser's distance from the dot.

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13. Pin the "digitally sign" button or "certificates" toolbar to the tools menu on the right hand side

    Could you please allow users to pin one or both of the above options to the tool menu, or the top ribbon, to allow one-touch use of this feature. It's such a commonly used feature to be buried under 2+ clicks.

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14. Backwards and forwards arrows for hyperlinks

    It would be useful to have arrows like in web browsers to move smoothly in documents with cross-references and bookmarks.
    I am a latex user and often in pdfs produced by latex for scientific documents there are hyperlinks for equations, figures and bibliographical references in text. It would be useful in reading, once you have checked the reference to be able to go back.

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15. Error message

    After using "Fill & Sign" I get this error message. (See the attached picture.) This error is caused by only one PDF document which is not possible to upload there due to copyright restrictions. (It is a drawing for production.)

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16. Blur tool in Photoshop for iPad

    Photoshop for iPad is of great importance especially for natural work with a pencil. Especially with tools like brush, eraser ... But why isn't the "blur" tool available in Photoshop for iPad? This tool is directly designed for the pencil, according to my experience. Would it be possible to supplement it?

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17. IE Addon AcroPDF64.dll is missing with Adobe Acrobat Reader 2020 Classic

    There is no 64-Bit IE Addon available with 2020 Classic Reader. Could you help with updating the package with the 64-Bit IE Addon to have seamless access when accessing IE with Reader 2020 Classic ?
    version Installed - 2020.001.30020

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18. Bugfix

    I'm using Adobe Acrobat Reader DC Version 2021.001.20150. I think you introduced a bug in the latest version, because I can no longer find a way to print double-sided. I'm using an HP Envy 4500 printer, which certainly does support double-sided printing, and I've used Acrobat Reader for years, but lately I can no longer print double-sided. When I press Properties in the print dialog box, that choice no longer appears.

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19. dark mode

    Dark Mode. Just like the mobile / android version has. Change documents with white background into dark / black background, and dark text into bright text.

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20. BUG-Adobe Reader DC

    I created a form using Adobe Acrobat 9. I added a java script in the background to alert the user of any fields that were not filled out, including multiple signature lines. I tested the form frequently, using Acrobat 9, pro and reader DC, and it worked perfectly. Now I am getting reports from the users(using Adobe Acrobat Reader DC), that they are getting an error message stating that the signature lines need to be populated when the lines have the signatures inserted already.
    
    All users using the latest version of Adobe Reader DC, this issue occurred after the latest update.

    I created a form using Adobe Acrobat 9. I added a java script in the background to alert the user of any fields that were not filled out, including multiple signature lines. I tested the form frequently, using Acrobat 9, pro and reader DC, and it worked perfectly. Now I am getting reports from the users(using Adobe Acrobat Reader DC), that they are getting an error message stating that the signature lines need to be populated when the lines have the signatures inserted already.
    
    All users using the latest version of Adobe Reader DC, this issue occurred after the latest… more

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