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Adobe Acrobat in Browsers


Help us improve the Acrobat PDF experience in browsers by sharing your feedback. Follow the instructions below to submit a feature request or bug report. 

How it works:

  • Browse ideas and vote for the ones you like
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  • If your feature idea or issue is not listed, post it 
For a new feature request:
  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed
For a new bug:
  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Adobe Acrobat in Browsers

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46 results found

  1. PDF Chrome Text Stacking

    I don't know why but these PDFs always stack the text like this when viewing in Chrome. It only happens on these particular downloads which are Resident Ledgers from our software system. When I open them in the desktop software everything looks normal. ¯_(ツ)_/¯

    5 votes

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    1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Taren,

    Sorry for the inconvenience caused. Can you please share what type of PDFs are you referring to? Also, it would be helpful to debug if you can share such PDF URLs where you are facing the issue?

    Thanks and Regards,

    Shilpa Setia

    Lead Engineer, Adobe

  2. select, copy and paste option not working properly

    HI, when I select a portion of a PDF document that I opened using your app, the order of the words in the selected portion gets all messed up.

    5 votes

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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Erika,

    Thank you for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where these options are not working properly?

    Thanks,
    Shilpa​

  3. SLOW LOADING FOR PRINTING

    IT'S REALLY SLOW TO PRINT A PDF NOW. I HAVE TO PRINT 100 FILES EVERYDAYS AND NOW WITH YOUR NEW VERSION, IT'S A BIG WASTE OF TIME. IT LOAD for minutes for every print.

    5 votes

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  4. I cannot print from this extension. There is no print window that comes up whatsoever.

    I cannot print from this extension

    5 votes

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  5. Error in PDF opening

    Not sure why half the time these things don't open.

    4 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Chrome  ·  Admin →
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  6. PD not loading

    This Edge Extension does very often not lead the PDF, no idea why. Sometime it does, sometimes it seems to hang

    4 votes

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    0 comments  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  7. Print button does not work

    The print button doesn't work. It's extremely annoying and reflects poorly on your product.

    4 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  8. print icon does not work

    print icon does NOT work. Please fix it as I do need to print my documents. Thank you.

    4 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  9. No Thanks! I want to read the document.

    IMHO, documents should be legible. The paragraph opens to full width of the screen. Having a document spread across a wide angle monitor is a pain to read. Why does a document open differently in a browser VS the ADOBE program.

    4 votes

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    0 comments  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Thanks for trying out Acrobat in Chrome and sharing your valuable feedback. Would it be possible for you to share a couple of sample links for such PDFs where you are not liking the reading experience?

    Thanks,
    Shilpa​

  10. I want out - please help me remove this product. Every time I go to print I'm forced to use this application!! I did not want this on my com

    I want out - please help me remove this product. Every time I go to print I'm forced to use this application!! I did not want this on my computer... Please help me remove this from my apple!

    4 votes

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    1 comment  ·  Admin →
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    Need Info  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hi Richard,

    Sorry for the trouble. We need some more details to look into this issue. Could you please share your exact workflow? If possible, please post a screenshot of the Print screen you are seeing?

    Thanks,
    -ashu

  11. Request e-signatures bug

    Please let me know why I can't access the tool "Request e-signatures".

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Chris,

    We would like to know if you are able to use request signatures know? Was this issue resolve or are you still encountering some issues? Please let us know 

    Thanks, 

    Sign in Acrobat Web Team

  12. Printing using the Acrobat extension just prints random text

    Printing any Adobe Acrobat document to any printer shows that it is gust going to print jargon characters.
    See attached screenshots of what the document should look like and what it looks like if you try printing from the Acrobat extension. I have to download the document, then open it in Acrobat then print it to work.

    3 votes

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    Need Info  ·  1 comment  ·  Adobe Acrobat in Microsoft Edge  ·  Admin →
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  13. Please allow bookmark

    Hi! I was not able to see bookmarks in the pdf in this broswer extension

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. We are trying to debug this issue, however we will need your help for the same. Can you please share the PDF URL where you are facing the issue?

    Thanks,

    Shilpa

    Team Adobe


  14. desktop app

    FIX DESKTOP BUTTON

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi Sandra,


    Sorry to know about your experience with Acrobat in Chrome extension. We request you to help us with the following details to be able to debug the issue-

    • Currently installed  Extension version
    • Current desktop app (Acrobat/Reader) version
    • OS details


    Thanks,

    Shilpa

    Team Adobe


  15. Printer Button Totally Non Functional

    Not being able to print happens on every single PDF that it opens. Having one of my URLs is irrelevant. Also, there is no error message at all either. Nothing happens when I click the print button. There is no action at all nor anyway to engage a printer. The printer button is dead. This message is for Shilpa Setia . Asking the questions that you asked Camille are not helpful at all. When 100 people tell you it's not working, just assume it's not working and go figure it out. It should be easy to recreate on your end.…

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks.

  16. Print function does not work

    The 'print pdf' function does not work. If a print is required then the document has to be opened in the Desktop app and printed from there.
    I have been unable to find any error message or setting that I can change to get this function working. What it means is that on most occasions the desktop app is necessary so why not just use it anyway.

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  17. PRINT BUG not a priority? See so many posts and zero actual solutions

    Print feature but absolutely nothing.

    3 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Hi,

    Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -

    • Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
    • Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.

    Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.

    Thanks and Regards,

    Shilpa Setia

  18. This site sucks. I never see my documents

    This site sucks

    3 votes

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  19. Ditto on STOPPING the pop up tour box

    I went online to find the solution and fixed it in Preferences, then rebooted and it still pops up EVERY dang time. Stop it.

    2 votes

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    0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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    Need Info  ·  AdminShilpa Setia (Lead Engineer, Adobe, Adobe) responded

    Sorry for the inconvenience caused due to this issue. Can you please help us with some information on this issue that will help us to debug this further?

    • Can you share a screenshot of what popup you are seeing?
    • Can you please clarify if you are getting the pop up everytime you open a new PDF or whenever you start the browser afresh?
    • Can you please check your cookie settings once? Go to chrome://settings/cookies and check if you have this setting enabled - Clear cookies and site data when you close all windows.

    Thanks,

    Team Adobe

  20. desktop app button does not work

    desktop app button broken

    2 votes

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    Need Info  ·  0 comments  ·  Adobe Acrobat in Chrome  ·  Admin →
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