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64 results found

  1. What happened to the +/- Zoom?

    6 votes

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    Need Info  ·  4 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Ravi Gupta commented  · 

    Hi James,

    Sorry to hear that you had trouble with our product.
    Can you please explain your problem a little bit? If you are looking for single click functionality to zoom would request you to move to MDI mode, CTRL+K -> General -> check this "Open Tabs in same window", relaunch.

    Let me know if this resolves issue for you.

    Thanks,
    -Ravi Gupta

  2. unsupported fonts

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Thanks for your valuable suggestion.
    I would suggest you to install font and take help from the corresponding wiki.

    Let me know in case you need any further info.

  3. I HATE the interface - I hate it I hate it I hate it!

    34 votes

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    5 comments  ·  Acrobat for Windows and Mac » Share & Collaboration  ·  Admin →
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    Need Info  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused !

    Could you please let me know the exact issue you are facing so that I can suggest a workaround.

    Thanks & Regards,
    Sahil

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    Ravi Gupta commented  · 

    Thanks for your valuable suggestion.
    We will look into the request once we have more people looking for similar request.

  4. Bug in tools- adding a tool like PRINT PRODUCTION can be added but goes away

    2 votes

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    3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Hi Rohan,

    We tried replicating your issue on our end but it works fine for us.
    Would advise you to upgrade to latest builds and let me know if you still see the issue.
    Update can be done from help-> update acrobat

  5. Oversimplified or just not user friendly?

    2 votes

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Thanks for sharing your concern.
    Let me know the tools you are facing issue with.

    You can always understand about the tool by searching the tool in RHP search and then right click and then click on Learn more.

  6. Usability

    2 votes

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Sorry to hear that you had trouble with our product.
    Would advise you to update to the latest version via help -> check for updates.
    Can you please share the crash stack on the multiple crashes you are observing on your mac?

  7. Adobe DC terrible design of program

    39 votes

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    11 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Thanks for your suggestion.
    We have noted your suggestion we will let you know once have made a decision on this.

  8. Full Tools, Menu customisation

    686 votes

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    241 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Gathering Feedback  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of the Feature Request to Change the Display Size of the Acrobat without changing the Scaling/Resolution of the machine. This can be Done from “View” → “Display Size”. For now this is avaialble for windows only.

    More Info Here : https://helpx.adobe.com/acrobat/using/whats-new.html and go to “Change Acrobat Display Size”

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

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    Ravi Gupta commented  · 

    Thanks for your suggestion.
    We have noted your suggestion.We will let you know once we have this feature in our builds.

    Thanks,
    -Ravi Gupta

    An error occurred while saving the comment
    Ravi Gupta commented  · 

    We have noted down your concern. We are already working in making Toolbars more flexible, will update you soon once we have one of the features requested by you.

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    Ravi Gupta commented  · 

    Here are the steps to customize toolbar-
    1. Right click on the toolbar
    2. Click on the tool in the submenu
    2. Tool will be added in the toolbar

    Let me know if you need any further information.

    Thanks,
    -Ravi Gupta

  9. Black Menu Font

    15 votes

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    Under review  ·  14 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Thanks for your suggestion.
    We have noted your suggestion. We will update this feature once we hear from more users.

    Thanks,
    -Ravi Gupta

  10. Size Customization for MAC OS

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Thanks for sharing your concern.
    Actually, acrobat already has the functionality to remember the previous opened state.
    To use this, you just need to set acrobat to the dimensions you want and then close the acrobat in the same dimensions.Acrobat would remember its state and you would be able to open in the same position and same dimensions.

    Let me know if this works for you.

  11. My toolbar settings were wiped out after recent update.

    1 vote

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    Need Info  ·  6 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    @Timothy would suggest you to update to the latest version of acrobat using Help-> check for updates. If still continues for you let me know the OS versions you have on both the system where you are facing the issue.

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    Ravi Gupta commented  · 

    Can you also help me with the build number you are using?

    Thanks,
    -Ravi Gupta

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    Ravi Gupta commented  · 

    Sorry to hear you had issue with our product.
    It should be synced with all of our computers.
    Are you signed in with same ID on all the computers?

    Thanks,
    -Ravi Gupta

  12. BUG - The app randomly exits full screen mode on MacOS Mojave

    2 votes

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    5 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    @Greg Brock I tried replicating issue at my end but did not see the issue.
    Can you help me on the below points -
    1. Is this happening on your primary workspace or you have the issue on other workspace?
    2. After how much time of system sleep you see the issue ? does this happen if you move your mouse as soon as system goes to sleep ?

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    Ravi Gupta commented  · 

    Hi Jaime,

    Thanks for sharing your concern.
    Can you please let me know what is the build number you are using and approximately after how much time you are observing full screen exits?

    Thanks,
    -Ravi Gupta

  13. The document could not be saved. A number is out of range

    15 votes

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    38 comments  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Admin →
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    Ravi Gupta commented  · 

    Hi Bill,

    Sorry to hear that you faced issue with our product.
    Can you please let me know is there a specific field in the form after filling which you started observing this error ?

    Thanks,
    -Ravi Gupta

  14. Allow searches from a specific point

    2 votes

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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Thanks for sharing your concern.
    Your request is under review once we have enough people looking for this feature we would implement this and let you know.

    Thanks,
    -Ravi Gupta

  15. Adobe Acrobat Standard DC Single Page View Shortcut Button Not Working

    1 vote

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    Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Hi Paul,

    Sorry to hear that you had trouble with our product.
    Can you please share the build number on which you are facing this issue ?

    Thanks,
    -Ravi Gupta

  16. Fit page to window

    5 votes

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    Resolved  ·  2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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  17. The Zoom In (+) and Zoom Out (-) buttons missing from tool bar.

    81 votes

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    Under review  ·  87 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    Hi Jeff,

    Sorry to hear that you had issue with the new zoom icon.
    In case, you want the previous zoom icon would suggest you to move to dock mode.
    Here, are the steps to do so-
    1. Open Application
    2. Click on the Edit menu, selects Preferences (Ctrl+K) > General,
    3. Check Open documents as new tabs in the same window, scroll down and click ‘OK’
    4. Restart the application for the changes to take effect.

    Do let me know if this works fine for you.

    Thanks,
    -Ravi Gupta

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    Ravi Gupta commented  · 

    Hi Jeff,

    Thanks for reporting your concern.
    We suggest you to upgrade to the latest version for Acrobat which has fix for this issue.
    You can do so by click on Help ->Check for updates and install the latest version of acrobat.

    Thanks,
    -Ravi Gupta

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    Ravi Gupta commented  · 

    Hi,

    Thanks for sharing your concerns.
    We have not removed the zoom tools from the main toolbar and those are already there.
    Can you please share your details of your machine configurations?

    I assume you might have undocked the Toolbar so you may be getting a black floating window over the document area which would be having the zoom tools.

    I would request you to kindly Dock it back to the Main toolbar by clicking the rightmost icon from that floating window.

    Also, if this is not the case i would request you to kindly do a right click on your main toolbar and select “Reset Toolbar” from the context menu. (This way your main toolbar will get back to the default state which would anyways be having the Zoom tools.

    Let me know if this fixes your concern

    Thanks,
    -Ravi Gupta

  18. BUG: Zoom shortcuts rotate instead of zoom

    1 vote

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    5 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Ravi Gupta commented  · 

    I tried to reproduce the scenario locally but issue was not reproduced.
    Would suggest you to use cleaner tool and reinstall acrobat.
    https://labs.adobe.com/downloads/acrobatcleaner.html

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    Ravi Gupta commented  · 

    Hi Rob,

    Sorry to hear that you had trouble with our product.
    Firstly, would like to know by any chance on your device do you have shift pressed by default as that is the only difference in shortcut of zoom and rotate.

    Secondly, if above is not the case can you let me know the configurations of your system so that I can reproduce it at my end.

    Thanks,
    -Ravi Gupta

  19. What happened to document re-size option in toolbar? Can no longer change % size of doc within window.

    1 vote

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    3 comments  ·  Acrobat for Windows and Mac » Page Operations  ·  Admin →
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    Ravi Gupta commented  · 

    Hi Angela,

    Thanks for sharing your concern.
    To get back to the same zoom icons in the toolbar you need to move to MDI mode of Acrobat.
    Here are the steps to enable Adobe Acrobat Reader DC’s tabbed interface
    1. Open Adobe Reader
    2. Click on the Edit menu, selects Preferences (Ctrl+K) > General,
    3. Check Open documents as new tabs in the same window, scroll down and click ‘OK’
    4. Restart the Reader for the changes to take effect.

    Thanks,
    -Ravi Gupta

  20. Please bring back the zoom buttons on Acrobat Pro DC.

    6 votes

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » PDF Forms  ·  Admin →
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    Ravi Gupta commented  · 

    Hi,

    Thanks for sharing your concern.
    Can you please try these options listed in order of priority -
    1. Goto Help -> Click on Check for Updates and update to the latest version of Acrobat which has fix for this issue.
    2. In case above does not work. Then right click on the toolbar and select reset toolbar option available.

    Thanks,
    -Ravi Gupta

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