62 results found
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The Acrobat DC “save as PDF” interface has been scrambled
My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.
2 votesHi,
Thanks for reporting the issue to us. Can you please provide some more details :
1. What font did you add via macOS font book?
2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.Regards,
Sandeep Grover -
Permanently Add Tool to Tool Panel
I use the Accessibility tools every single day.
However, I have to manually re-add it to the tool panel each time that I log on, unless I just leave the computer on and locked (and IT does not run an auto-patch and restarts my computer without asking).
ter locked.
Is there a way to set it add a tool permanently to the tool panel on a single computer (as with previous versions of Acrobat Pro)?
Thanks.
2 votes -
Default hide navigation pane
If I can't figure out a way to stop getting a massive bookmarks pane EVERY SINGLE TIME I open any file I am going to set my computer on fire.
The Wizard won't do it. Edit > Preferences > Restore last view setting when reopening documents won't do it. I can't mess with the system registry on a work computer so that won't do it. Do not tell me to tick the restore last view setting box.
Look at this bookmarks pane. Look at it.
2 votes -
Stop the Acrobat Welcome from Always Opening
Although no adobe products are set as startup items and the Adobe Acrobat Pro DC general settings have the option to show a start screen as OFF... with each newstart of the computer, the Acrobat Start screen opens.... and every time has to be manually closed.
This is a bug (although probably intended by Adobe) and needs to be fixed to remove this major annoyance.
The effect is that Adobe is trying to be an annoying microsoft application by making its own rules to decide what I want... but in reality is frustrating.
2 votes -
Show the Navigation Pane Buttons by default.
I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?
2 votes -
BUG - The app randomly exits full screen mode on MacOS Mojave
BUG - The app randomly exits full screen mode on MacOS Mojave
2 votesHi,
Can you please update if you are still facing any issue ?
Also Please update your Mojave OS to 10.14.2 and see if issue persists ?Thanks
Ayush Jain -
simplification
please simplify the overall user experience - as we had it earlier! all new additions might be welcomed by some- however there are also peop
2 votesHi,
Thanks for Reaching out to us for your concern.
Could you please let us know the exact issues that you face while using any functionality in Acrobat so that we can work upon that for your simplification ?Thanks
Ayush -
help
Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
ich bitte um HILFE und Freischaltung!1 vote -
Bug report: search feature broken; finds only wrong words on many documents
The search feature fails to work on many text documents. This is a relatively new bug. When you search for a word Acrobat finds unrelated words. For example, in one document when I search for the term "Bergomeister" it finds all of the occurrences of the word "but". Sometimes if you cancel the search and try again, it will work.
1 vote -
macOS Big Sur Beta 10: Page scrolling unbearably slow
Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.
1 voteHi,
Sorry for the issue that you are facing here.
We tried this at our end but couldn’t get a reproducible case.
Could you please share your BigSur Beta10 Machine configuration/System Information?
Also could you please share a Screen recording video of the sluggish behavior that you observe?
Thanks
Ayush Jain -
Fit to Page
If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.
1 voteHi
Thanks for Reaching out to us for your concerns.
Looks like the Zoom settings of your bookmark are set to FitWidth.Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.
Let me know if that helps.
Thanks
Ayush Jain -
black menu bar
When using acrobat DC with dual monitors, it creates a black box in the top menu bar.
1 voteHi,
Thanks for reaching out to us.
Could you please share a screenshot of the issue of the black box that you are observing?Thanks
Ayush Jain -
1 vote
Hi,
Apologies for the issue that you are facing here .
1) Could you please tell me the exact version number of Adobe Acrobat that you are working on ?
2) Please update to the latest version of Adobe Acrobat using Help → Check for updates.
3) Is this consistent for you on every Acrobat session ?
4) Could you please confirm me your windows Os version number and the screen scaling value that you are working with ?Thanks
Ayush Jain -
1 vote
Hi,
I see not attachment. Please reattach,
Thanks
Ayush -
selection does not work anymore
When selecting text or illustrations, ACROBAT DC (v 2019.012) does not highlight anymore, instead the selected object is pixelated in seeming random colors. this makes it impossible to recognize selected text (depending on foreground/background contrast).
particularly an issue when searching PDF and the highlights can not be seen.
tried re-installing etc. with no success1 vote -
unable to resave a PDF file
Adobe Acrobat Pro DC is dropping Excel formatting (boxes around cells) when converted to PDF document. It also will not allow a PDF document to be changed and resaved as the same file name. You now have to save as a new file name every time, which makes it impossible to work with.
1 voteHi
Can you share a sample Excel document where you are facing this issue? Is it happening for all Excel files?
Thanks
Tanvi -
Option in Preferences - when a pdf is created with attachments - autodetect & change default opening view property
Please add a default option in Preferences that auto detects that a created pdf has attachments and sets the opening property to show attachments...
Same for bookmarks... If the native record has bookmarks for sections, have a property option to auto populate bookmarks in the pdf and set default property to open showing bookmarks
Instead of a default property to either show attachments or bookmarks upon opening, create an option to show both bookmarks and attachments contemporaneous upon opening, if the native document has attachments and bookmarks.
1 vote -
Changing Default Tools on new menu
I like the quick-access to the Tools in Acrobat, but please allow us to select WHICH 4 tools we see. The defaults are Create PDF, Export PDF, Fill&Sign, and Protect, but in my workflow, I almost never use these tools. I use Edit PDF, Combine Files, Organize Pages, and Prepare Form daily, and would very much like to have these on my front page.
Also, I have the Mobile app already. How do I get rid of the ad asking me to download it?1 vote -
Bug Report: Viewing pdfs from task bar
Viewing pdfs from task bar flickering
After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?
Windows edition: Windows 7 Professional, Service Pack 1
Adobe Acrobat Standard DC Version 2019.010.20091Expected result: Show opened pdfs when hovering over task bar Adobe icon.
Observed result: Place pointer over Adobe icon in task bar flickers opened…
1 vote -
Adobe Acrobat crashes when a network is connected but no Internet access exists
If the Mac is connected to a WLAN hotspot, but has no internet access via this WLAN and I start Adobe Acrobat, the program crashes. The interface opens briefly and then Acrobat wants to log in with the account to check its license. Either the program terminates itself or the Mac has the beachball. In this case Acrobat cannot be closed normally. Only if I kill the program the Mac can be used normally again. If I have internet access via the WLAN or deactivate the WLAN, Acrobat will work again.
1 vote
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