Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. 1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please describe your workflow in a bit more detail? Which application are you trying to use inside Acrobat?

    Regards,
    Sandeep

  2. Conversion of PDF to Excel in an erroneous sequence

    The included images are screen shots of 2 PDFs we are working with.
    Both are in the same format with different data & overall structure remains the same.
    “Aa” doc was converted as in the same format & structure of the PDF itself,
    but “B” doc was converted with incorrect sequence of data lines.
    To be precise ,in “B” doc the row after “issue date”, With “Buyer: xxxxxxx Vendor:tttttt Manufac Agent:
    Came below the Line:02 row box, after the conversion of doc from pdf to excel.

    “Aa-Converted” and “B-convereted” are the converted excel files of Aa & B correspondingly. …

    1 vote
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    Need Info  ·  4 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hyperlinks Spanning Multiple Lines

    Hyperlinks that span more than one line create multiple OBJR tags.
    Reproduce: Create file in InDesign with links that span more than one line. Export to PDF/open with Acrobat. Find tag. Link will have two OBJR tags (or more if the link spans more than two lines). This is a bad experience for users of assistive technologies.
    Sometimes manually fixing tags (deleting old links and creating new OBJR tag) isn't sufficient and designer has to resort to editing in the content pane or even using the Actual Text override to get the link to be read by assistive technology properly. …

    2 votes
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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  4. black menu bar

    When using acrobat DC with dual monitors, it creates a black box in the top menu bar.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Accessibility Checker to check at WCAG in line with PAC3 App checker

    We are continually getting issues with compliance and the Adobe PDF Checker is not being stringent enough. We have created PDFs that are given a clear bill of health using the Adobe checker but our web team use the PAC3 app to verify and they fail on many levels. We would like Adobe to improve the checker to a similar standard so it then complies with legislation for public service bodies in the United Kingdom. Also, as we use Macs most other checkers are PC only so a level playing field would be immensely helpful. Thanks.

    4 votes
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    2 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  6. Accessibility Checker to check at WCAG in line with PAC3 App checker

    We are continually getting issues with compliance and the Adobe PDF Checker is not being stringent enough. We have created PDFs that are given a clear bill of health using the Adobe checker but our web team use the PAC3 app to verify and they fail on many levels. We would like Adobe to improve the checker to a similar standard so it then complies with legislation for public service bodies in the United Kingdom. Also, as we use Macs most other checkers are PC only so a level playing field would be immensely helpful. Thanks.

    1 vote
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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for contacting us. Can you please provide some sample files with the PAC3 checker results so that we can check the difference and proceed accordingly.

    Thanks
    Rachit

  7. 1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Invalid JSON

    I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.

    I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover

  9. New Fill and Sign experience a total fail!

    The new "Fill and Sign experience" being tested is a total fail. The Sign Yourself button is completely unresponsive and my saved signatures and initials are no longer available. The test has rendered Adobe Pro unusable for e-signing documents myself.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We are very sorry for the inconvenience caused to you. Can you please provide us the following details :

    1. Does this issue happens with all PDF files or some specific PDF file. If possible can you please share a sample PDF with us.
    2. Details of your OS.
    3. Does Application goes to Not responding when you click on the Sign yourself button? You can follow the steps at : https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html to generate the dump files.
    4. Are you not able to create a new signature/initial from the sign yourself drop down?
    5. It will be great if you can share a screenshot/video demonstrating the issue.

    Please feel free to write directly to me at sagrover@adobe.com

    Regards,
    Sandeep Grover

  10. Access denied when attempting to sign

    Why does this continue to happen? I can't get my documents signed because of this error message.

    1 vote
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    Need Info  ·  2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reduce Icon Size

    Toolbar Icons are insanely large. Unable to modify or alter in any way (I've reviewed forums for info, and when I follow steps in "Preferences>General>Scale for screen resolution..." there are no options for me on any of my Windows 10 machines. It's like, cartoonishly large and very distracting.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Apologies for the issue that you are facing with the Acrobat Toolbar icons size.

    Could you please check if this is the concern that you are facing only with the last update of Acrobat or is it something that you observe for quite some time previously as well ?

    Also, could you please attach a snapshot of what exactly do you face the issue with for icons size ?

    -Ayush Jain

  12. Need to be able to save a prepared Adobe Sign, and PREVIEW for QC, after completing Step 2 prior to sending

    Need to be able to save a prepared Adobe Sign, and PREVIEW for quality control, after completing Step 2 of adding signature blocks prior to sending. Example: I built out the signature piece and wanted to SAVE it for Review with my client of where to sign BEFORE I sent it to client for signatures. I was unable to do either of these. As a result, I felt nervous sending the document out to client because I was forced to send it directly after my first pass of prepping for signatures. I tried to create a template and that was…

    1 vote
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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reading of Table contents

    Hi Team
    Please include with Table Control, the option of reading table header with each column value so that it can become easy for person who is trying to understand the contents read
    Also it would be better if user can read a hidden column

    Thanks and Regards,
    Manoj Prithiani
    9930678499

    1 vote
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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Manoj,
    Thank you for contacting us. I would request you to please tell me which tool are you using for reading the document.

    You can read the Table contents with Screen readers like JAWS/NVDA which uses the content structure to define the Table Cell and headers.

    Please try it out and tell if this helps you.

    Thanks
    Rachit

  14. Modify all bookmarks at once

    When using the "Combine Files" tool, we should be able to modify all bookmarks at once, without changing the destination of the bookmarks. For example when navigating the pages using the bookmarks, the files will open in a "Fit Width" view, unless individually modified to use "Fit Page."

    I would like all documents to be viewed at "Fit Page" when using the bookmarks after combining the files, but I can only modify them individually, which is very tedious.

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Please set Preferneces→Accessibility→Override Page display settings as per your needs. This will show the document as per your setting.
    Further if you want to set the display for a document. Open File → Properties→ Initial View Tab → Layout and Magnification Setting.

    Please confirm if this resolves your problem.

    Thanks
    Rachit

  15. 1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Apologies for the issue that you are facing here .

    1) Could you please tell me the exact version number of Adobe Acrobat that you are working on ?
    2) Please update to the latest version of Adobe Acrobat using Help → Check for updates.
    3) Is this consistent for you on every Acrobat session ?
    4) Could you please confirm me your windows Os version number and the screen scaling value that you are working with ?

    Thanks
    Ayush Jain

  16. FILL AND SIGN FREEZING

    Fill and sign has recently started freezing the whole application. Gets worse when adding text in the fill and sign tool.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide the following details :

    1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
    2. Did you try using Comments/Edit after opening the PDF?
    3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.

    Regards,
    Sandeep

  17. Bug: “Create Contents item for link annotation” fix fails!

    If we create a tagged PDF from InDesign, the contents item for hyperlinks is missing. This can be fixed with Acrobats single preflight fix: Create Contents Item For Link Annotations.

    However, this broke already in 2019 and still is broken in 2020!
    In 2018 it works in one go.

    In 2019 and 2020 we have to run it is many as five times before it is actualy applied!

    We save the document each time under a different name, sometimes the third time we run the fix it sticks, sometimes after five times, sometimes not at all.

    Now we heard this…

    2 votes
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    Need Info  ·  1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  18. My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

    My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bug Report: Latest version of Acrobat: Insufficient data.

    I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.

    To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.

    Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive…

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Better labeling of Action Wizard Controls for screen reader users

    I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
    The issues I have encountered:


    1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another…

    1 vote
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    1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I checked the issues after your response.

    For point 2, the behaviour is as designed. It seems that the user have to select the option as the default selected item is the last added item in RHP and if no addition is done, then none of the option is selected. Further, I’m not able to hear “AV container View” with controls. I’ve informed the engineering team regarding this.

    For point 3, I have raised the issues with engineering team and hopefully it will be fixed in future release.

    Thanks
    Rachit

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