Acrobat for Windows and Mac

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In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Save in Recent Selected Folders

    In past versions of Adobe, if I was saving multiple documents, the program would remember the last folder I saved the document to, so it would automatically go to that folder when saving another document. At the moment, it will only open temporary files and I will have to waste time clicking around to find the correct folder that I want to save the document to. There needs to be an update to allow the flexibility to save documents to the last folder selected.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. The last folders where you have saved your previous files should get listed under the My computer section of the Save As dialog.

    Can you please share the snapshot of your Save As dialog?

    Regards,
    Sandeep

  2. Acrobat saves prior version of file exported from Indesign and ignores subsequent version

    This is a horrendous bug that I can recreate umpteen times. If a file is exported from Indesign to Acrobat, and then the Indesign file is edited and re-exported to Acrobat, if you try to save the revised version in Acrobat, Acrobat saves the original version (which I presume it holds in memory) and ignores the revised version. The only fix I have found is to close Indesign and Acrobat and start again - this seems to clear the prior version from Acrobat. This is really dangerous for users and immensely inconvenient. Adobe please fix asap.

    1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug: Images become blank grey boxes when changing the reading order

    When we change the reading order in Accessibility of images in a scanned and OCR'd document, the image becomes a grey or white box and no longer shows the image if we move it in the reading order. If you move it back to the original location in the reading order, the grey box disappears. If you save it once the grey box appears, it's permanent. We have tried working with support and they've witnessed the issue happen. The open case may be under cheil@wooster.edu but I don't have the case number handy.

    1 vote

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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jennifer,
    Thank you for connecting with us. I tried to reproduce it on my side but couldn’t find any issue. It would be better if you could provide a sample file and a video if the issue via a cloud link so that we can check it and provide a solution to this.

    Thanks
    Rachit

  4. Reflow View - file corruption, pages gets "stuck" in reflow View or change orientation

    Have had problem with several files becoming corrupted by using Reflow View. Two things happen:
    1. Some pages get "stuck" in reflow even after closing and reopening the file.

    2. The format of some pages changes to Portrait or other design changes occur.

    2 votes

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    3 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rae,
    Thank you for connecting with us. Can you please help me with the following info:
    1. The version of Acrobat/Reader you are on.
    2. OS Platform and version.
    3. Sample file on which you are observing the issue.
    4. Share a small video showing the issue via a cloud link along with the detailed description.

    With the above info in hand, We would check the issue on our side and provide the solution for the same.

    Thanks
    Rachit

  5. Error in PDF Maker: tagged lists

    When PDF Maker exports PDFs from MS Office, lists are not tagged correctly per the PDF/UA-1 standards.

    Each bullet or numeral character should be encased in an Lbl tag. Correct tag structure should be:

    L

     LI
    
    Lbl (the bullet or numeral character)
    LBody (the body text of the list item)

    At this time, PDF Maker does not include the Lbl tag and combines the bullet/numeral within the LBody tag.

    This is an incorrect, non-compliant tag structure.

    1 vote

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    2 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fill & Sign Signature Image is Blurry

    Using the February 9th version of Adobe Acrobat DC, when I try to add a signature from image in Fill and Sign the image is pixelated and blurry. When I do this on the document cloud, the image is full resolution. Can you fix the bug on the Fill & Sign tool so that we can insert images as signatures at full resolution on the desktop app.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. Can you please provide the below details :

    1. Was it working correctly before the Feb 9th Upgrade?
    2 Your OS details.
    3. What kind of image are you working on? Eg : PNG, BMP etc.
    4. It will be great if you can share a sample image with us.

    Regards,
    Sandeep Grover

  7. Access Error

    Won't let me create PDF from HTML doc's.
    Has been working up to Feb 5 2021 and now it states it doesn't recognize the file.
    If I can't use the app when needed, why am I charged every month for your service?

    Need this fixed or cancel service

    1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Tracked changes - change bars functionality has changed

    Settings that resulted in change bars being present when converting a word document to a PDF - to highlight new or revised content have been changed and do not function now.

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    Need Info  ·  1 comment  ·  Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
  10. Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel

    When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.

    For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.

    This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bug: Export to Excel combining separate data into same column

    Export to excel is combining part of the data into a single column. In the attached file, line G on Table 2 is being combined.

    1 vote

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    Need Info  ·  2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Autotag a table or a portion of a page

    I am interested in being able to auto-tag a part of a page, such as a table, for example. Can you let me know where Adobe is in term of implementing the partial auto-tag suggestion. Thanks.

    2 votes

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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for connecting with us, I have raised your feature request with the higher management and now we have kept it in our radar. We don’t have immediate plans to provide this functionality but you may see it coming in future releases.

    Thanks
    Rachit

  13. Converting files - Acrobat XI Pro vs Acrobat Pro DC

    Acrobat Pro DC does not convert files as well as Acrobat XI Pro. I was told by support that developing code to convert every font is not possible; however it was possible for XI Pro. I don't want bells & whistles. I just want software that works. Attached are files converted via XI Pro and via Pro DC. Converting as a print file works but it is very inconvenient. I have lots of Word and Excel examples which I can send to someone. I do not want to attach confidential files in this type of forum.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. [Bug] Acrobat DC 2020 | exporting to Word – images with text are blurry (OCR disabled)

    Acrobat DC 2020 (20.013.20064)
    MacOSX 10.14.16

    Exporting PDFs in Acrobat DC 2020 to Word (.docx or .doc) embedded raster images with (rastered) text (e.g. maps etc.) are blurry/with low resolution in the resulting Word document. This is especially the case if the export OCR option is clearly disabled. Other raster images (without text) are not affected. Embeeded raster images in the source PDF can be jpg or tif with "high" resolution like 300 or 600dpi and the result is allways the same bad quality for raster images with text (either source format of the embedded images), but as good as…

    1 vote

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable Accessibility options automatically during save.

    We need a way to setup adobe Pro to automatically utilize the accessbility scanner when saving a doc to become more ADA compliant.

    Out of the box, this should be a feature we can turn on.

    4 votes

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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for connecting with us. I have raised your request to the higher management. We do not plan to implement in the near future but we have kept it in our bucket and you may see it future releases.

    Thanks
    Rachit

  16. i have a paid version of adobe acrobat

    i get the following error when i try to use the fill and sign function. i get attach the signature, but not use any other portion of the functionality. pls advise fix

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for sharing the issue details. Requesting you to please provide the following :

    1. Go to Help > Check for Updates. Please update to the latest version if not already done.
    2. When do you encounter this error? Can you share detailed steps?
    3. Does this happen with every PDF or specific PDF?

    Regards,
    Sandeep

  17. Crashes from Word/Excel 2016; both the plug-in and Save As PDF

    I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
    Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Convert pdf to word in bulk

    I have to convert files from Word to PDF and in this case I need to convert multiple pages from PDF to Word. I have five folders, 150 pages per folder. I just spent an hr with with a Adobe assistant and all i can do is 10 pages at a time. Not helpful at all.

    2 votes

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    Need Info  ·  0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Open last viewed files

    I am a PhD student and have switched to Adobes pdf viewer because I think it is the best one (google and edge do not offer the same accessibility for mark up etc.) The one thing that I love about google and edge is that you can set them to open the previously viewed document. I read a lot of articles and use the tabs as a sort of reading to-do list. But when I close adobe (or my computer restarts) that list disappears, I have to either remember them or go to the recently opened files to open them…

    2 votes

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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    As I understood the issue faced by you, I would like to inform you that when you close the pdf, you can open them by two ways:
    1. Select multiple pdf from Recent using checkbox and then click Open in the context board on right side.
    2. Go to File→ Reopen pdf from last session.

    Please confirm it this will resolve your problem.

    Thanks
    Rachit

  20. Error when exporting PDF

    When attempting to export a pdf to a jpg, png, or tiff an error stating that the image is too wide to output occurs. This only happens with some files, but not all.

    We were able to convert the pdf using your online tool.

    1 vote

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    Need Info  ·  0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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