Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Conversion of PDF to Excel in an erroneous sequence

    The included images are screen shots of 2 PDFs we are working with.
    Both are in the same format with different data & overall structure remains the same.
    “Aa” doc was converted as in the same format & structure of the PDF itself,
    but “B” doc was converted with incorrect sequence of data lines.
    To be precise ,in “B” doc the row after “issue date”, With “Buyer: xxxxxxx Vendor:tttttt Manufac Agent:
    Came below the Line:02 row box, after the conversion of doc from pdf to excel.

    “Aa-Converted” and “B-convereted” are the converted excel files of Aa & B correspondingly. …

    1 vote
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    Need Info  ·  4 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Accessibility Checker to check at WCAG in line with PAC3 App checker

    We are continually getting issues with compliance and the Adobe PDF Checker is not being stringent enough. We have created PDFs that are given a clear bill of health using the Adobe checker but our web team use the PAC3 app to verify and they fail on many levels. We would like Adobe to improve the checker to a similar standard so it then complies with legislation for public service bodies in the United Kingdom. Also, as we use Macs most other checkers are PC only so a level playing field would be immensely helpful. Thanks.

    4 votes
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    2 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  3. Comments shall not get auto-locked

    I am working with Linde Engineering India (Linde AG) as Engineering consultant. Our daily routine job is to review various suppliers' documentation to meet the client requirement. Supplier submits the document which we review in .pdf using commenting tool. Previously we were using Acrobat 9 for this in Windows7. Now we are using Windows 10 for last more than 1 year and in that, we are only allowed to use Acrobat standard DC Version 2015.006.30033. In this Adobe Acrobat version, we are not able to edit the comments made by our peers / sub-ordinates before sending it back to Supplier

    15 votes
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    2 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,
    This is as per the current design, we will keep your feedback in mind.

    Could you please let us know if you are unlocking comments one by one.
    Kindly take a note that you can unlock many/all comments in one go after selecting them in RHP.

    Regards,
    Arvind

  4. Hyperlinks Spanning Multiple Lines

    Hyperlinks that span more than one line create multiple OBJR tags.
    Reproduce: Create file in InDesign with links that span more than one line. Export to PDF/open with Acrobat. Find tag. Link will have two OBJR tags (or more if the link spans more than two lines). This is a bad experience for users of assistive technologies.
    Sometimes manually fixing tags (deleting old links and creating new OBJR tag) isn't sufficient and designer has to resort to editing in the content pane or even using the Actual Text override to get the link to be read by assistive technology properly. …

    2 votes
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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  5. UNABLE TO FIND IN DETAIL SIGNED AGREEMENTS

    WHEN SIGNED FILES ARE SEARCH UNDER MANAGE WE ARE UNABLE TO FIND THEM. WE ACTUALLY HAVE TO FIND THEM MANUALLY WITH THE DATE IF SIGNATURE

    3 votes
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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Access denied when attempting to sign

    Why does this continue to happen? I can't get my documents signed because of this error message.

    1 vote
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    Need Info  ·  2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reduce Icon Size

    Toolbar Icons are insanely large. Unable to modify or alter in any way (I've reviewed forums for info, and when I follow steps in "Preferences>General>Scale for screen resolution..." there are no options for me on any of my Windows 10 machines. It's like, cartoonishly large and very distracting.

    3 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Apologies for the issue that you are facing with the Acrobat Toolbar icons size.

    Could you please check if this is the concern that you are facing only with the last update of Acrobat or is it something that you observe for quite some time previously as well ?

    Also, could you please attach a snapshot of what exactly do you face the issue with for icons size ?

    -Ayush Jain

  8. Need to be able to save a prepared Adobe Sign, and PREVIEW for QC, after completing Step 2 prior to sending

    Need to be able to save a prepared Adobe Sign, and PREVIEW for quality control, after completing Step 2 of adding signature blocks prior to sending. Example: I built out the signature piece and wanted to SAVE it for Review with my client of where to sign BEFORE I sent it to client for signatures. I was unable to do either of these. As a result, I felt nervous sending the document out to client because I was forced to send it directly after my first pass of prepping for signatures. I tried to create a template and that was…

    1 vote
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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Issue in arabic language when converting pdf files excel

    When i try to convert files from pdf to excel, i have an issue in Arabic text it displayed in reverse.
    Note:
    Check the attached file pls.

    3 votes
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bug: “Create Contents item for link annotation” fix fails!

    If we create a tagged PDF from InDesign, the contents item for hyperlinks is missing. This can be fixed with Acrobats single preflight fix: Create Contents Item For Link Annotations.

    However, this broke already in 2019 and still is broken in 2020!
    In 2018 it works in one go.

    In 2019 and 2020 we have to run it is many as five times before it is actualy applied!

    We save the document each time under a different name, sometimes the third time we run the fix it sticks, sometimes after five times, sometimes not at all.

    Now we heard this…

    2 votes
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    Need Info  ·  1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  12. Invalid JSON

    I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.

    I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover

  13. 1 vote
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please describe your workflow in a bit more detail? Which application are you trying to use inside Acrobat?

    Regards,
    Sandeep

  14. Icon in window frame invisibile/undraggable (Osx)

    After last update (Osx and CC 2020) there is no icon on the top of the opened documents frame in Acrobat. Usually, to speed the work, I export PDF from Indesign, automatically they open in Acrobat and I drag the icon to Skype. Loosing this ability I must find the document in the finder every time.
    Someone know if there is a solution to restore this function?
    Thank you

    5 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for Reaching out to us.
    Please check the list of known issues here : https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

    We also have a workaround for it to have it get re-Enabled.

    Please use the plist file from here : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A0f2d56db-9d37-442b-b6e1-bd7f26d88c36

    Please Extract the zip and use as instructed on the helpx link.
    Let me know if that helps

    Thanks
    Ayush

  15. New Feature - "Starred" docs does not Work - times out

    While the idea of 'star' documents available at anytime/anywhere is great in theory - it doesn't work. It times out - does not even work considering it was a recent file.

    2 votes
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    Need Info  ·  2 comments  ·  Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
  16. Acrobat Reader for Mac does not expose an Accessibility Tree to VoiceOver

    Acrobat for Windows reads tagged PDF (aka PDF/UA) files and exposes an accessibility tree to assistive tech such as NVDA, Narrator, JAWS etc.

    Acrobat for Mac does not do this. (And neither does Preview, or Safari). This means that the 'portable' document format is not accessible to Mac screen reader users at all. You can get the text nodes, but none of the semantic tags are respected.

    Why is there such a discrepancy between accessibility support on the Mac vs. Windows versions of Acrobat Reader?
    That's not what 'portable' means! Please address this as soon as possible.

    2 votes
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    3 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  17. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes
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    28 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. language tags lost

    When importing pages from other PDF's, any language identifiers associated with the individual accessibility tags should be imported. Currently the language tags are lost for the documents inserted. Adbobe Acrobat Pro and Adobe DC

    6 votes
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    4 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I have shared your concern with Engineering team. Meanwhile Please share some sample documents via weblink which you are trying to combine so that we can fix it for you.

    Thanks
    Rachit

  19. black menu bar

    When using acrobat DC with dual monitors, it creates a black box in the top menu bar.

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. I can't place my signature in my document using fill and sign. It seems trying to open the signature pic

    This is a bug or a malfunction, not an idea.
    I can't place a signature in my document

    3 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide the following details :

    1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
    2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
    3. Are you shown any error? can you provide a snapshot of the same.

    Regards,
    Sandeep

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