Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Icon in window frame invisibile/undraggable (Osx)

    After last update (Osx and CC 2020) there is no icon on the top of the opened documents frame in Acrobat. Usually, to speed the work, I export PDF from Indesign, automatically they open in Acrobat and I drag the icon to Skype. Loosing this ability I must find the document in the finder every time.
    Someone know if there is a solution to restore this function?
    Thank you

    5 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for Reaching out to us.
    Please check the list of known issues here : https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

    We also have a workaround for it to have it get re-Enabled.

    Please use the plist file from here : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A0f2d56db-9d37-442b-b6e1-bd7f26d88c36

    Please Extract the zip and use as instructed on the helpx link.
    Let me know if that helps

    Thanks
    Ayush

  2. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes
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    27 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. language tags lost

    When importing pages from other PDF's, any language identifiers associated with the individual accessibility tags should be imported. Currently the language tags are lost for the documents inserted. Adbobe Acrobat Pro and Adobe DC

    5 votes
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    4 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I have shared your concern with Engineering team. Meanwhile Please share some sample documents via weblink which you are trying to combine so that we can fix it for you.

    Thanks
    Rachit

  4. Acrobat DC crashes hourly Running Mojave

    Adobe Acrobat DC is just an awful counter-productive tool now in Mojave. It crashes hourly (if not more often) just doing normal very simple tasks that I would normally be able to do in previous Mac OS. It doesn't matter if Im just reviewing a pdf made by someone else, creating a PDF from INDD, adding notes to a supplied PDF, etc etc etc ... it just constantly crashes. No warning, no error, just crash... program just quits out. So counter productive now its killing us as a company. PLEASE FIX!!!

    21 votes
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    38 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't make PDF from .tif file BUG REPORT

    I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFT_BRAB2019_WineSignage_11x17_batch1_Page_01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
    Here is my case number: ADB-9772660-R1Y5 

    2 votes
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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. tag

    I would like to add tags to PDF files that are inside of a Windows folder and be able to filter by tags.
    At the moment, the naming convention organises the PDF files in an order that is not beneficial for us.
    Can we add tags to PDF files and filter inside of a Windows folder?

    8 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to search a number of PDFs together without combining them, needed for searching bank statements for a whole year

    Search for text across a number of PDFs together without combining them, needed for searching bank statements for a whole year or similar. Acrobat DC 2019.

    4 votes
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    Need Info  ·  3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Convert html to pdf on Mac

    Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

    3 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Devise easy conversion of 2 column PDF text to single column would make read out loud more useful.

    A tool for single click conversion of 2-column text to ingle column text would make the read out loud more useful. Have I missed such a tool? Does such a tool already exist? MS word read out loud evidently suffers from the same problem.

    2 votes
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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  11. Create multiple pdfs crashes

    Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.

    1 vote
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    3 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
    Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?

    Thanks
    Tanvi

  12. Hello, I made the document accessible. All items are tagged, including proper reading order, but a screen reader ignores the reading order.

    Hello,
    I made the document accessible. All items are tagged, including proper reading order, but a screen reader ignores the reading order. Would appreciate help

    1 vote
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    1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  13. Lenguaje Catalan for accessibility

    We cannot mark the PDF document as Catalan when we make accessibility corrections in the document.

    1 vote
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    2 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    3 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    If your Previous session had any PDF’s launched when it was last Closed, then there is a Menu item Under File→ Reopen PDFs from Last Session which will open the pdfs that were launched in your previous session before closing.

    Attaching a snapshot to help you with.

    Also there is a Preference unde Edit→Preferences→General which ould automatically open the PDFs from the last sesssion as you Open the Acrobat / Reader application. Here is more info on that : https://helpx.adobe.com/acrobat/using/whats-new.html#PreferencetoreopenPDFsfromthelastAcrobatsession

    Hope this resolves your concern ?

    -Ayush Jain

  15. Acrobat extension 15.1.1.3 incompatible with chrome 78.0.3904.70

    Acrobat extension 15.1.1.3 under Windows 10 is incompatible with chrome 78.0.3904.70. It causes the browser to be unable to work at all. It's not possible to fix any other way other than to downgrade Chrome. Even removing Acrobat has not effect. Somehow, the incompatible Acrobat extension leaves behind something that won't allow Chrome to work. Downgrading to earlier version of Chrome fixes this.

    1 vote
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    Need Info  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  16. Zoom Value display

    Please, please can we have the option to show the Zoom Value (percentage) on the main toolbar. I can't use the 'out of toolbar' display as it disappears, and can't keep taking the mouse down to show the disappearing toolbar every time I want to know what zoom value I'm at.

    Thanks
    Mike

    2 votes
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    Need Info  ·  3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. On a 4K display used with a smaller logic definition, Acrobat Pro DC mistakes when displaying at actual size

    When I specify in the Acrobat DC Preferences a HiDPI definition (163 dpi for a 27" 4K monitor) and when the OSX Mojave is adjusted on a logic definition of 2560x1440 pix, Acrobat mistakes at displaying actual size of PDF: the application displays documents as if the definition was lower. As a consequence the documents on screen appear bigger than they should.

    2 votes
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    Need Info  ·  4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Replace document colors scrolling bug with multiple tabs

    When "Replace Document Colors" is used with multiple tabs (documents) open, the background will "window blind" as you scroll through the document. For example, if the background color has been changed to gray and a new PDF is opened in a tab, that PDF's background will have white, horizontal stripes as you scroll through that persist when scrolling stops. This only happens with the "Enable Scrolling" view option.

    1 vote
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    1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  19. I cannot transfer my pdf files to LibreOffice. How can I do this it seems like a failure in the system

    There is no facility for exporting pdf files to my LibreOffice file list

    There must be a solution. Please advise

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. The Acrobat DC “save as PDF” interface has been scrambled

    My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.

    2 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue to us. Can you please provide some more details :

    1. What font did you add via macOS font book?
    2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.

    Regards,
    Sandeep Grover

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