43 results found
-
Bug Report: Multiple warning dialogs popup when navigating Tag Tree
Since Acrobat version 18.4, we are getting multiple warning pop-ups when navigating the Tag Tree while the Object Properties dialog is open. Every click on a P tag or Sect tag generates multiple "The type must contain text and be less than 128 characters long. Please enter a valid type or cancel" messages. The dialog doesn't refer to which field is in error, and it pops up regardless if there has been changes to the Object Properties fields or not.
1 vote -
Always unable to edit in Adobe Acrobat Pro DC
My organisation pays AUD$200 or more for my Adobe Acrobat Pro DC licence and I am unable to edit PDF documents. I have tried everything I can think of and consulted online help. Why are all the edit functions greyed-out? I have printed the PDF file to a new PDF file but that did not help.
3 votes -
Acrobat 2020 stops responding when saving
When saving a pdf, acrobat stops responding and must be force quit. This usually does not happen with "save as", only with save. I am running Mac OS Big Sur, version 11.4. Acrobat Pro 2020 (obtained through my university) is version 2020.001.30020. A text file of the crash report is attached
2 votes -
Files that I personally created are being password protected randomly.
PDF files that I created are being password protected randomly. This is a major issue because i need to be able to edit/merge these files for work. I did not set up or request a password to be added so I have no idea what password it is looking for.
2 votesSorry for the inconvenience, though this sounds very strange. Can you kindly share the steps you are following to create the pdf. I am asuming it is asking for a password when you are trying to reopen it later – correct me if it is not so.
Also share the version of the software you are using as well as the version of the Operating system. -
Erase in Paint and Edit in Adobe
In an earlier version of DC I could erase the wrong information in paint, save and close that page. Go back to the original document open a text box and enter the correct information. I try this with this new version and everything messes up. I was in a chat with one of your techs yesterday for almost 3 hours trying to do what I need to do in the 2020 version of Adobe DC. And it looks horrible, takes a lot of time and I hate it. Please Please Please fix this. I have been looking at peoples complaints…
1 vote -
Bug Report: Latest version of Acrobat: Insufficient data.
I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.
To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.
Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive…
1 voteHi,
Thanks for reaching out to us. Kindly share the video and the PDF file with which you are observing the issue with us.
You can mail me directly at : sagrover@adobe.com .
Regards,
Sandeep Grover -
Spellcheck
Could you please make a spellcheck a feature!
We review PDF's frequently and I would love the ability to easily highlight spelling errors and send the file back to the user.2 votesHi,
I have forwarded the request to the higher management. Currently we don’t have any plan to implement it but we have kept it in our radar and will implement it in future release.
Meanwhile to see spelling errors, open Edit PDF and click on inside each bounding box one by one to see if there is any error in each paragraph.Please confirm if this resolves your issue.
Thanks
Rachit -
Mac: crashes occur when program language differs from OS language
For years I experienced crashes when saving documents that had backgrounds graphics added in Acrobat. The bug was triggered by the fact, that my os language was english and my Acrobat language preferences were set to German. (see https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/39351328-program-crashes-while-saving-after-background-has)
If you are experiences similar problems, make sure to set your program language to the same language as your OS.
It's a very nasty and confusing problem. I hope it will be fixed in the future.1 voteHi,
Sorry for the issue that you are facing while saving the PDF.
Could you please share the Crash report that appears after Acrobat crashes for you on you Mac system ?That’ll help us to triage this issue further.
Thanks
Ayush Jain -
Program crashes while saving after background has been added
When sending bills or other letters as PDF I add our company logo in the background of the document via Acrobat. Everything works as expected until I save. Then the program crashes every time. The file however emerges complete and intact after I restart Acrobat.
MacOS 10.13.6
Acrobat PRO DC 2019.021.20061- Export PDF via Save Dialog from MS Word (ver. 16.16.17)
- Open PDF in Acrobat
- Add Background (PDF File with Vector Graphic)
- Save -> CRASH
I use the current version of Acrobat, but the issue has been persistent for years.
1 voteHi,
Sorry for the issue that you are facing while saving the PDF.
Could you please share the Crash report that appears after Acrobat crashes for you on you Mac system ?That’ll help us to triage this issue further.
Thanks
Ayush Jain -
Deleting many pages unacceptable slow in Acrobat DC
Problem: A PDF-file of 7600 pages. Selecting all even pages in Tools/Manage Pages. Then deleting all even pages except the first or last one. That takes on my iMac with newest DC version over 45 minutes. On a 10 years old PC with Acrobat version 5 it takes less then 3 minutes. That is 15 times faster! This bug needs to be fixed.
4 votes -
Make Adobe Acrobat 100% ADA compliant so Blind users can actually use it
Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).
6 votesHello,
Could you please brief me on the workflows where you are facing the issue.Regards
Rachit -
need options when editing
When I edit a document, I do not necessarily want to edit existing text. I do not want Acrobat to do an OCR process on the document and create uncountable text boxes (that can easily be messed up), when all I wanted to do was either crop the image or add a text box. Please allow the OCR conversion to be toggled off.
Also when scanning, if you go into an option like increase resolution, all of the changes (like selection of document size) made on the previous screen are lost and have to be entered again Too time consuming!3 votesHello,
Please have a look at below link. It will let you know the way to turn off automatic OCR.
https://helpx.adobe.com/acrobat/using/edit-scanned-pdfs.html#enabledisableautoocr
Let us know if it works for you.
Regards,
Gaurav -
BUG: Menu items not listed when attempting to add an action
Running Adobe Acrobat Pro 2017 on Windows 10.
Expected result:
1. Create text link.
2. In PDF, right click link and select Edit Link.
3. Select Actions.
4. In Select Action, choose Execute a Menu Item, then click Add.
5. In Menu Item dialog, see list of available menu items.Observed result:
1. Create text link.
2. In PDF, right click link and select Edit Link.
3. Select Actions.
4. In Select Action, choose Execute a Menu Item, then click Add.
5. In Menu Item dialog, NO LIST of menu items appears.1 votePlease let us know the Acrobat Pro 2017 version.
We are not able to reproduce this issue on latest version.
-
Where is the delete text/insert button.
There is one button where you can delete text/insert text but I can't find it
1 voteHello,
I think you are searching for the AddText functionality.
You can find it at :
Open EditApp → You will find AddText option in top toolbar.Please let us know if it serves your purpose.
-Gaurav
-
app freezes when adding text
Acrobrat freezes whe I try to add text to a document. I can't figure out why.
2 votesHello,
Please share the OS and Acrobat DC build details.
-Gaurav
-
unable to edit pdf
unable to process the page because the paper capture recognition service has experienced an error. code 10001
i uninstalled and reinstalled software
i signed in and out
problem has been on going over 4 days1 voteHello,
Please share the OS and Acrobat DC details.
If possible share the file as well.-Gaurav
-
Incorrect Letters appear
When i use the edit PDF function and attempt to edit the text, the wrong letters are appearing after i type. For instance, when i type the letter "N" , "h" shows up, and when I type "o" , "b" shows up. This is extremely frustrating. Please help!
2 votesHello,
Please share OS and Acrobat DC details.
Also let us know if you are facing this issue with all files.-Gaurav
-
Text turned to nothing.
When I saved the file, all of the text has been gone and the only thing that was left are numbers and pictures.
1 voteHello,
Please let us know the operation you have performed before saving the file.
-Gaurav
-
Bug - right click error bookmark properties if different types of bookmarks are selected
I first generated my pdf with automated bookmarks.
I then added a few pages and gave them bookmarks manually.When I try to edit these different bookmarks at the same time by selecting them both and right clicking to get the properties window, the program pops up the error message "Adobe has stopped working."
The only way to edit these different bookmarks is by not selecting the different types at the same time.
OS: Windows 8.1 Enterprise
Expected result: I would like the properties window to open when different bookmark types are selected.
Observed result: The program throws an error…
1 voteHello,
Issue is not reproducible at our end.
If you could please share OS and Acrobat DC version details.-Gaurav
-
'Unable to process the page because the Paper Capture recognition service experienced an error
This has been reported on another thread and marked as solved - it isn't. I have just purchased a copy of Acrobat Pro and am unable to edit .pdf's, which is precisiely why I bought it. The subscription simply isn't worth the money without this capability.
I have noticed some suggested solutions but these are highly technical and not something I would have access to do at work.
Could a solution be suggested - fast - as it seems as though this is quite a common error?
3 votes
.png){kind=link}
- Don't see your idea?