Feature request / Bug report

Make Adobe Acrobat 100% ADA compliant so Blind users can actually use it

Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).

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Carolyn T. shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Bevi Chagnon | PubCom.com commented  ·   ·  Flag as inappropriate

    This a problem for anyone who uses a screen reader who is trying to either use or make a PDF compliant. The problems have been there for eons,.
    It's time to fix the problem.

    @Carolyn T., the links to your videos do not work. Website states that they are unavailable.

  • Carolyn T. commented  ·   ·  Flag as inappropriate

    If you want to see what your program does and doesn't do. I made a little youtube video.

    https://www.youtube.com/watch?v=lxTVzAOBhsk

    For entertainment and edification purposes (because your people really should learn how to do things logically.... This is what your website "tutorials" look like to someone who is blind:

    https://www.youtube.com/watch?v=xZjAO8pWYbM

    https://www.youtube.com/watch?v=54kJCOIRZCk

    Yes, I made two.... If one watches, one will see why.

  • Carolyn T. commented  ·   ·  Flag as inappropriate

    I have no idea what you mean by "workflows" so I will be as simplistic as possible with you. In other words, I'll use small words. I will, for example, go to create a pdf from a file or a combination of files. I get the file (ex. your stupid Bodea Brochure with all its errors in it) and try to start working with it. I go to, for example, manage tools, then edit tools (because your dumb brochure has typos). However, because your program is designed for sighted people and you haven't made this part of the program ADA compliant, genius, the editing boxes won't put a cursor in the text box so that a blind person can edit the text; can't "see" and, thus, maneuver/move the images around (because they aren't labelled (even if they had been labelled properly outside of Acrobat).... I can keep going down the damned list you fool but really you don't want me doing this in public. I have talked to your techs several times over the past year and you've done NOTHING. What I've been told is it's a "known" issue and "sorry" you'll just have to get a sighted person to do that for you. Which translates to: "F*** you. We here at Adobe don't care just pay us our money we get credit for making everyone else do ADA compliance for you but we don't have to do it."

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