Files that I personally created are being password protected randomly.
PDF files that I created are being password protected randomly. This is a major issue because i need to be able to edit/merge these files for work. I did not set up or request a password to be added so I have no idea what password it is looking for.
Sorry for the inconvenience, though this sounds very strange. Can you kindly share the steps you are following to create the pdf. I am asuming it is asking for a password when you are trying to reopen it later – correct me if it is not so.
Also share the version of the software you are using as well as the version of the Operating system.
I am having the same problem. pdf is created using ScanSnap Manager Version 6.5 L61. Using Microsoft Windows 10 Pro 10.0.19041. When I go to open the file on either my hard drive or DropBox, it asks for password that I never set up. I am the person who created the file.