644 results found
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feed back on website app
This product makes it so hard to do simple tasks! It does not accept all PDF file formats. I am not sure why I subscribe to this application not much value here.
1 voteHi Clyde Dardar,
Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share which pdf file format you are using? It will help us in resolving the issue quickly.
Regards
Amit
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Very Bad, Total bad, Useless
Total bad, Useless
1 voteHi Umar Faruq Sajid,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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PDF resize not working, not accessible
The menu in edit mode says 'resize' but there's no resize available only crop. Why is it so difficult to find an editor that will competently resize PDF pages. Your Pro desktop cannot resize some PDF, notably ones sent from the police [various sizes]... very very frustrating. I wonder if Chinese/UK gov software, FOXIT, can do it as proven in v 13 beta? Can North America please try to be a little bit competitive? It doesn't hurt to work hard and take responsibility. You don't even need to be a Republican! Just do it and don't be angry like so…
1 voteHi David Langer,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
3) Is it happening every-time you edit the file?
Hoping to hear from you soon.
Thanks,
Indu
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Won't load to allow editing
This application is terrible! It worked great for an hour. Now it won't load my pdfs let alone allow me to edit them. I keep getting a message that the process can't be completed, try back later.
1 voteHi Tara Bartholomay,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
3) Is it happening every-time you edit the file?
Hoping to hear from you soon.
Thanks,
Indu
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NO
Not interested in signing up with Acrobat just so I can print ONE DOCUMENT! But even then, I COULD NOT PRINT THE DOCUMENT! I SEE URGING TO UPGRADE! I DINT EVEN WANT TO BE HERE! FINALLY, IT DIES NOT ALLOW ME TO DELETE MYSELF! I’m on my cell phone doing this so less is best!
1 voteHi Michael Lobreau,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding printing the document, it will help us in resolving the issue quickly.
Regards,
Amit Gupta
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All Documents Gone
All of my files in the Document Cloud obtained via Adobe Scan have disappeared. I required some very important, time-sensitive files, which to my dismay were suddenly missing. This is not a problem I have ever had before and I am baffled.
The files are not in my Previous Scans in Adobe Scan, even in the All Scans section.
The files are not in the Document Cloud, whether in the Adobe Scan Folder or otherwise.
The files are not in the trash.
The files are not in any of the Creative Cloud folders.
Every single one of them is just…
1 vote -
unable to edit resume on pdf
unable to edit my resume. Says error 6000
1 vote -
Cropping
I am trying to crop PDFs and the pages would not load after cropping. Please fix this issue.
1 voteHi Janet Vas,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow or file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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Programmet starter og avslutter kort tid etter.
Sørge for at det virker når jeg trenger det.
1 voteHi,
Sorry to hear that. Can you please help to elaborate the issue you faced to help us understand the issue better?
Regards,
Harshpreet
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Compress, combine etc features are not available
I am not able to combine pdf files and compress feature also not available. What is the use of providing acrobat services when these features are not provided. Planning to end the subscription
1 vote -
URL PDF page link doesn't work
chrome acobat extention does not appear to support going to a page via the URL, e.g., www.page.com#page=5 doesnt' work
FIX THIS1 voteHi William Palmer,
Thanks for taking out time and giving your valuable feedback. Issue does not seems reproducible at our end. Is the issue happening on one document or reproducible on other documents as well ? Is it possible to share the file with us to look into this further?
Regards,
Harshpreet
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The document was ruined as all the text boxes moved and deleted most words
My document got completely ruined after i saved it. none of the text is in the right place and most of it is deleted
1 voteHi Matthew Elliott,
Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards Amit
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Complaint
Hyperlinked documents not showing up for view
1 voteHi Fortis,
Thanks for reaching out to us. Are you facing this issue for hyperlink documents or applicable for other types of documents as well?
Thanks,
Harshpreet
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Continuous errors when trying to any editing to pdf
Continuous errors
1 vote -
why am I paying for this?
previous versions were more user friendly.
difficult and time consuming to edit PDF.examples.
Having to restart edit page over and over when attempting to change font size or color.highlight won't always work.
or Doesn't allow me to edit PDF at all.
1 voteHi A K gaetz,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and file on which you faced the issue.
2) Is it happening for all files or with any specific document only?
Hoping to hear from you soon.
Thanks,
Indu
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Comments Disappeared
I added comments and they all disappeared! Now I have to start over.
2 votesHi Kylie,
Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards
Amit
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.Edit a pdf on the web instead of the app
'Hi Adobe,
I would like to edit my pdf from the web instead of downloading the app. Is there a way to edit my pdf on the web by signing into my premium account with out downloading the app?1 voteHi Amy Flower,
Thanks for your question. Fortunately, we already provide edit PDF functionalities in Acrobat web. Please follow below mentioned steps to use it:
- Log on to https://acrobat.adobe.com
- Open any PDF that you want to edit.
- Click Edit on the topbar
You can perform text and image editing operation in web itself. Please try it out and share your feedback.
Thanks,
Indu
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dark mode doesn't work
Your dark mode leaves the document white- you are missing the point of dark mode. It reduces eye fatigue by reducing white backgrounds, including documents. Also, I cannot put my name/initial on my comments. It auto selected "A" which is not relevent to anything. This is dumb. Gdocs is more user friendly, and has smarter auto options, which isn't saying much.
1 voteHi Stephanie Brehe,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Currently, Acrobat Web does not support dark mode in the document area. Thank you for providing us with your valuable feedback. We will discuss this suggestion internally to determine how we can incorporate it into our future plans.
Regarding the issue with names/initials in the comments, could you please share the steps you followed? This will allow us to better assist you in resolving the problem. A screenshot of the issue you are facing would be greatly appreciated.
Best regards,
Amit
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FORMAT AND DISPLAY
Some words not display properly after download.
1 voteHello Yee Xuan,
We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.
Thanks,
Adobe Acrobat Sign Team
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Frustrated about flashing lines on all pdf and highlight disfunction
I am frustrated that my pdf have a flashing line which makes it super irritating to read. Second, I can not highlight documents I need to read for a doctoral program. Again, frustrating when I need to study.
Please contact me to help me solve this problem. rgould842@gmail.com
1 voteHi Rebecca Gould,
We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding Highlight, it will help us in resolving the issue quickly. A screenshot of the issue you are facing would be greatly appreciated.
Regards,
Amit Gupta
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