All Documents Gone
All of my files in the Document Cloud obtained via Adobe Scan have disappeared. I required some very important, time-sensitive files, which to my dismay were suddenly missing. This is not a problem I have ever had before and I am baffled.
The files are not in my Previous Scans in Adobe Scan, even in the All Scans section.
The files are not in the Document Cloud, whether in the Adobe Scan Folder or otherwise.
The files are not in the trash.
The files are not in any of the Creative Cloud folders.
Every single one of them is just inexplicably gone.
I have tried logging out and back in on all of these services, and the files are still missing no matter what I do.
DYLAN KREIFELDT
shared this idea
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Adminalakhotiya
(Admin, Adobe)
commented
Hello Dylan,
Thanks for reaching out and apology for the inconvenience.
In order to help you better, could you please provide the information on how many files were present and what files have gone missing ?
Thank you
Adobe Acrobat Web team