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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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635 results found

  1. ERROR MESSAGE

    FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Rebecca,

    Could  you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful 

    Thanks,

    Acrobat sign team

  2. Lacking Basic Acrobat Tools

    I need access to all the tools on Adobe Acrobat Pro and I don't have those right now. I need Combine, Convert, Organize Pages, etc. I am very limited. Please help!

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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    Need Info  ·  AdminJennifer Vu (Admin, Adobe) responded

    Thank you for your reaching out, Thomas. We apologize for the inconvenience. Please provide us your subscription type and screen shot of error messages, we can help trouble shoot.


    Adobe Acrobat team

  3. Reminder doesn't work.

    reminder to recipients does not work on bulk send!!1

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Salina,

    Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.


    Thanks,

    Adobe Sign Team

  4. Useless editing text

    Useless editing text. Text just disappears as soon as I try to add to it or change it.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Lara Goldingay, 


    Thank you for contacting us. Can you please apprise us with the following information to assist you better: 

    1) Is it happening for all files or with any specific document only? 

    2) Could you please share the workflow and file on which you faced the issue  Hoping to hear from you soon.  


    Thanks, 

    Indu

  5. Create the full feature set on the Web version as the downloadable version of Adobe Acrobat

    add the ability to edit the text fields online. I am running on an old computer for work and down want to download adobe acrobat (which i'm forced to the install creative cloud and all the other software that I don't want) Just make the web version as capable as the desktop app please and thank you

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Nolan,
    We are working on bringing all the features from the desktop version to the web version. Can you please let us know if you were looking for some specific features?

    Thanks,

    Indu

  6. You have not resolved a problem with saving, but insist to you have. Stop lying

    Your product is slow, unreliable and does not save details locally prior to uploading.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Stephen Dutton,  


    Thank you for contacting us. Can you please apprise us with the following information to assist you better: 

    1) Is it happening for all files or with any specific document only? 

    2) Could you please share the workflow and file on which you faced the saving issue  Hoping to hear from you soon.  


    Thanks, Indu

  7. it cannot save the file once e sign

    I cannot save a file once I do e signature. It doesn't work

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Nenad,

    Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?


    Thanks,

    Acrobat sign team

  8. Adobe Sign Error - Cannot Open Signed Docs

    Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Kyle,

    Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it? 

    It'd also be helpful if you could provide us a screenshot of the error.

    Thanks,

    Adobe Sign Team

  9. glitch on esign feature

    when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Diana,

    Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?

    If this only happens to certain documents, would you be able to share some with us so we can investigate?

    Thanks,

    Adobe Sign Team

  10. I need important files to download

    I can't download HSBC files send my Rosalinda

    mccendozo@gmail

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Macaria,

    Could you please provide more information? 

    Where  were yo download - which page?

    What were you trying to download? A PDF file, other type of documents, or an Agreement?

    Thanks

    Adobe Sign Team

  11. convert to excel

    the text is garbage, i cant understand any thing

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  12. All documents wont display to add signature, and then shows Request e-signature services aren't available.

    Having tropuble sending documents to sign.

    1 vote

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Admin →
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  13. Signatures not in the correct place

    I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?

    3 votes

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    Need Info  ·  3 comments  ·  Send for Signature  ·  Admin →
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  14. Waste of time

    You are such a waste of time!!
    Why to let people edit pdfs when all u want is money?

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  15. Unable to compress PDF from 56Mb to 11Mb

    Attempting to compress a PDF (56Mb) using your site as guest and also after creating an account.

    The compression fails at about 70% irrespective of if I use 'High', 'Medium', or 'Low' option.

    I even changed the filename to less than 8 characters to see if that made a difference.

    Having tried so many times your FREE site is now asking me to register.

    I would appreciate your support as I really need to compress this file.

    Cheers

    Billy

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  16. Terrible aplicación un mal necesario

    Estuve usando la extensión de Chrome que me parecía buena para revisar documentos y hacer comentarios, algunos textos quedaban desorientados sin embargo no era tan problemático. Hoy hice 190 comentarios en un documento y cuando intenté grabarlo solo grabó 48 de ellos, decidí iniciar sesión por si eso me ayudan a guardar los comentarios completos y el resultado fue peor ya que se borraron todos los comentarios. Adobe Acrobat no es una herramienta, es un problema muchas de las veces

    2 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  17. can't belevie this is a paid product.

    Does this even work?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Kars Hamstra,

    Thank you for contacting us. We would appreciate if you can share the workflow and issue you are facing while using the product.

    Thanks,

    Indu

  18. SLOW GLITCHY

    so so slow and glitchy and I know it is not my computer. I have tried restarting it multiple times

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  19. unable

    problem for convert to pdf file check this your problem

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  20. having problem while inserting image

    I am not able to insert images while editing pdfs. Can it be fixed soon?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Riya Regmi,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) You can add image only if you have subscription for editing. Can you please check your subscription (Go to Profile -> Account -> Subscription Status)
    2) Is it happening for all files or with any specific document only?
    2) Share the screenshot and description of what exact issue you’re facing in editing the PDF file.
    3) The device configuration that you’re using (Platform/Browser)


    Hoping to hear from you soon.


    Thanks,

    Indu

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