430 results found

1. Bring Back Sign Dashboard - Cloud is Terrible

   Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

   The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the Cloud interface unbelievably failing to state the name or email address of who an agreement was sent to. This means that to locate a specific agreement, you have two obvious choices. First, manually group and filter all documents to locate a category of agreements that you then must open one-by-one (you need to reapply the filter every time you exit an agreement). Second, perform a search for a name or email address (you better remember the correct spelling or exact email address). You can no longer just look at who you sent agreements to, who signed, which are canceled, etc. Not very useful when you send the same agreement to multiple groups for their signatures.

   Adobe Cloud is simply inefficient and ineffective for tracking client agreements, and it is unsuited for fast-past businesses requiring quick, reliable information to establish and manage client relationships. Replacing Dashboard with Cloud was either just a very poor choice, or a cost saving move at the expense of Adobe’s users.

   Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

   The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the… more

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   Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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2. sign out

   I hate how quickly it signs you out of the program. We need to be able to stay signed in for hours. We use this all day and it very annoying to have to start the program all over all the time!! Please fix this

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. Horrific changes to the sign system! Complications now causing downtime in my business rather than efficiency.

   What an earth has happened to the usability of the 'sign' system???

   Why is there no option to delete templates?

   7 votes

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4. Cannot Upload Files

   Hi! I am an Adobe Employee, Emily Jansen. The upload functionality has not been working on Document Cloud for 2 weeks. I keep getting the message "Error Uploading - Timeout or network error". My colleagues have told me that they are experiencing the same issue. I use the Document Cloud to share presentations with customers and this is forcing me to use competing solutions like DropBox. I primarily use Google Chrome as my browser.

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   3 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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   Resolved  ·  cfrench responded

   We identified and corrected an issue that was affecting uploads of large files.

5. Update is horrible!

   This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to be easy to use.

   This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to… more

   7 votes

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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6. New Update is appauling

   This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.

   6 votes

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7. Backwards mess. Lost many important functions

   YOU CHANGED THE APP SO BAD!!! I can no longer "forward: to another person, the same group of files and wording that I sent to another person previously. This really renders your app useless to me, because now I must rewrite the introduction each time. ????

   7 votes

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   Resolved  ·  1 comment  ·  Share files  ·  Delete…  ·  Admin →
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8. How can I see documents out for signature?

   How do I see a list of my documents out for signature that are pending? This new re-design is horrible - I can't find anything anymore! BRING BACK THE OLD DESIGN!!!

   5 votes

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   Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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9. Fill and sign is different

   Has the signature fill and sign recently changed?

   1 vote

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10. New interface is difficult to navigate and inconsistent

    The new Adobe Sign layout is difficult to use. I frequently have to sign in again. When I have a document to sign and I click within the email notification to review and sign document, it frequently takes me to my list of documents and when I select the document I am trying to sign, it will open but will not allow me to sign it.

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. inconsistent loading/working

    In the past 30 days or so, the "send a document to be signed" function of Document Cloud has become completely unreliable. When I click to open that program (approximately 60% of the time) it simply comes up as a blank screen (with the document cloud logo in the upper left). I have clients who are relying on getting contracts out on a speedy basis, I cannot keep "checking back" every 10 minutes to see if a program is working again.

    1 vote

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12. uploading takes forever

    The platform for uploading documents are lousy! Takes forever to upload stuff.

    4 votes

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    0 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve resolved an issue that was affecting the uploading of large files.

13. UPDATE BLOWS

    This update is terrible. Makes your program almost unusable.

    6 votes

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14. Terrible Sign update

    The new manage for Sign is terrible. Before you had access to everything on one screen so that you didn't have to click back and forth to get an overview of what was going on. The old view was also much clearer with everything in its own section, now everything is lumped together and much more confusing.

    6 votes

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15. Loading Adobe Sign... error

    Send for signatures won't load for me! I need to send out contracts and I'm unable to since last night. Please advise

    2 votes

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16. **** design

    Dear Adobe, you suck!

    Seriously there is no way to send reminders and I have to click 3 times to see what is still to be signed. Way less information available at a glance.

    We will seriously consider changing provider and we cannot be alone in this. This designed is UTTER ****.

    6 votes

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17. Send For Signatuee

    The platform is nearly unusable. The desktop application and the online user experience has absolutely gone down the toilet. Everything use to be so simple and easy with Adobe Echo Sign. I am contemplating switching to docusign because the online version won't load properly.

    1 vote

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18. Hate the new ui. Cant do anything. Looking for a different product.

    I kind of hate it after you changed it. I spend hours trying to make a new copy on phone, fill and send. Hate it hate it. Sorry but i am going to look for something else

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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19. Constant Login Needed

    Why do I have resign in every 5 minutes to do anything? This is so frustrating that I cannot leave this open and use the signature functions without signing in every time.

    1 vote

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20. Please bring back Manage section of Adobe Sign ASAP!

    The new Adobe Sign interface is very difficult to use--especially the For Signature list where you are supposed to view/manage all of your signatures/status.

    The old Adobe Sign Manage section was WONDERFUL--easily could view what was happening with the different sections:
    Waiting for Me to Sign
    Out for Signature
    Signed
    Canceled
    Archived
    Library Templates

    The new format is hard to view, I can't delete excessive drafts to clean things up and it doesn't even show the name of the other party in the list--you have to click on it and read through the info at the right.

    Please, please, please bring back the old Manage lay out for Adobe Sign! This is why we bought the subscription and we use this everyday with our business!

    The new Adobe Sign interface is very difficult to use--especially the For Signature list where you are supposed to view/manage all of your signatures/status.

    The old Adobe Sign Manage section was WONDERFUL--easily could view what was happening with the different sections:
    Waiting for Me to Sign
    Out for Signature
    Signed
    Canceled
    Archived
    Library Templates

    The new format is hard to view, I can't delete excessive drafts to clean things up and it doesn't even show the name of the other party in the list--you have to click on it and read through the info at the right.

    Please, please, please… more

    6 votes

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