396 results found
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error de procesamiento
cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso
1 voteGracias por tus comentarios. Estamos revisando este problema internamente y lo trataremos pronto.
Saludos
Prashant Sharma -
Need more advanced options simple easy to reach
Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.
1 voteHi Hector,
Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.
Regards,
Shweta -
Document Link Stopped Working
There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.
1 voteThanks Jake for reaching. We are reviewing the issue internally and will be actively working on it.
Regards,
Shweta -
Terrible
Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.
1 voteHi David,
The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.
In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.
Thank you for your feedback.
Adobe Sign Team -
Need help on Signature Account Settings
Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.
2 votes -
DC storage seems incomplete/non-obvious
For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?
1 vote -
autofill sucks
Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.
1 vote -
Problem with multiple options where only one is required, but can't mark the section required
I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…
1 vote -
Need Easy Way to Delete a Document from Adobe Document Cloud
I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.
I should have been able to select the document in my document list and there should have been a DELETE option.
1 vote -
NSign not available
More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?
1 vote -
Bulk replace CC for forms and templates
After setting up many forms and templates a person in the CC field has left the business. WE have to go through all the forms one by one to replace the person. Very annoying, costly and time consuming.
We require function to replace a person throughout the system in CC fields on templates. and webforms.1 voteHello Tristan,
Thanks for you feedback. We will look into this.
Thanks,
Robert -
google cookies
You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...
1 vote -
List of signed agreements
Hi! Hope you're well.
I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.
Is there anyway to do this? It would be incredibly helpful.
3 votes -
NOT WORKING
My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.
1 vote -
Send for signature not working
I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.
1 vote -
File and Page limits
Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon
3 votes -
Problema Replace Recipient Adobe Sign
Não está aparecendo Configurações Globais para fazer a configuração do Replace Recipient.
https://helpx.adobe.com/sign/using/replace-signer.html
https://helpx.adobe.com/sign/how-to/adobe-delegate-signing.html
1 vote -
Adobe Sign suggestions
Adobe Sign, creating templates:
When expanding a category of fields used (see attached picture), leave all groups expanded. I am frustrated having to switch between groups... I want them ALL open so I can just pull out the field I need. It's a pain as it is. Simply put, allow me to see ALL field options in one window.Secondly, ADD a feature to update the template document while retaining the original fields. Every time I update an internal document, some 5-10 pages long, I must create an all new template. What a time waster.
Lastly, Allow me to edit…
1 voteHi Carrie,
Thank you for your suggestions. We will look into these.
For your second request, it’s already available. You can make a copy of an existing template with these steps:
1. Use the existing template to Request Signatures
2. Enter recipients (you want to send the updated template to)
3. Click Next
4. Turn on Advanced editing (see screenshot)
5. Check the Save as template checkbox at the bottom
6. Update the document
7. Click Send
8. You will be able to provide a name for the new templateHope this is helpful.
Adobe Sign Team -
Option to bulk tag fields
When preparing to send forms for completion and signatures, it would be extremely helpful and a time-savor to have the option of bulk tagging form fields. For example "selected fields are designated for recipient 1" or "all fields on this form are designated for recipient 1"
1 voteHello Ivan,
Thanks for your feedback. We will look into this.
Thanks,
Robert -
Create reminder to send document in the future
As a user, I would like to be able to create and prepare a document to be sent and then create a reminder to send the document on a future date.
1 vote
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