635 results found
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Comment point size too small!
Comments are very small and hard to read at default. Need to be able to increase the point size of comments. Current workaround is to download to desktop, defeating the purpose of sharing and collaboration.
2 votesHi Lee Dean,
Thank you for your feedback. We apologize for any inconvenience you may have experienced with Acrobat Web. When you mentioned that comments are very small, could you please clarify whether you are referring to the "Sticky Note" icon present on the document or the comments displayed in the right-hand panel (RHP)? Providing additional details will assist us in resolving the issue more promptly.
Best regards,
Amit Gupta
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Prepare forms
this product is not intuitive at all. desk top version is easier and quicker. very unhappy and would not recommend.
1 vote -
I am getting Unable to process request error
I am getting Unable to process request error
1 voteHello Simba,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:
- The steps you did that trigger this issue
- If it happened with a specific file, could you provide it to us?
- Any other information that you might think will help us
Thanks,
Sign in Acrobat Web Team
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Utterly User Unfriendly
I will be dropping Adobe Pro as soon as I finish the class I'm taking at UCLA. Your product is entirely user unfriendly. I am trying to do very simple edits on a script. Like strike text and add comments. EVERY SINGLE TIME I had to go up to the search function and type in STRIKE TEXT and ADD COMMENT. These very basic tools needed to edit were not readily available. I spent about 45 minutes just trying to figure it out and decided it wasn't worth the effort so I kept having to type in the search menu. WHY?…
1 voteDear Marilynn Loveless,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web.
On Acrobat Web, you can highlight, underline, or strikethrough text by using the Quick Tools options. In the top right corner, you can select the highlight, underline, or strikethrough tool and then choose any text to apply the desired formatting.
Additionally, whenever you select any text within the document, a context menu will appear. This context menu will provide an option to highlight, underline, or strikethrough the selected text.
I have included a video with this message to assist you in understanding the workflow better.
Please don't hesitate to reach out if you have any further questions.
Regards,
Amit.
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cannnot send for signature
エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない
1 voteHello,
We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.
Thanks,
Sign in Acrobat Web Team
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badly thought through changes to Adobe Acrobat
the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes.…
1 vote -
mauvais
En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue
1 voteHi Gregoire Allard,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- How long have you been facing this issue?
- Did information pop up on screen?
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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Program is not working
The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable
1 voteHi Dorothée Six,
Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?
Regards,
Acrobat Web Team
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Highlighting text impossible
highlighting
1 voteHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
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A "JACKED UP" version of once what was good
Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW
1 voteHi Rich Lewis,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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Contextual Tip Removal
How do you stop the contextual tips from coming up every second. It blocks the view. It stops me from editing because it blocks part of the file. I searched for solutions and it seems the entire web is so annoyed some people are removing it through the registry. This problem has been talked about, complained about, and you've lost paying customers over this in the last several years. You can't fix it??!!
1 vote -
space letters removed when copying
When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.
1 voteHi Troy Trien Tran,
Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?
Regards,
Acrobat Web Team
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Unable to find a fix to signature issues
I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.
1 voteHello Annette,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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Signs Mobile is Broken
Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap
1 voteHello Paige,
We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.
Thanks,
Sign in Acrobat Web Team
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not available
this is not letting me use e-signature any longer?
1 voteHello Greg,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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I DONT KNOW WITH WHO I SGARED THE FILES
WITH WHOM I SHARED DOCUMENTS?
1 voteHi Zhanna,
To check with whom you have shared the document with. Please click the share button on the top bar.
Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.
Let me know if you need any other help.
Regards,
Amit Gupta
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Cloud membership is a scam
Your web/cloud membership is such a scam. I cannot access "Tools" to reduce font size in filling out a PDF??? I also did not at any point realize I was signing up for an annual membership. Total scam.
1 vote -
esign not showing records properly
signature request documents showed up when I first loaded the page. They then disappeared and no longer show up before I did anything, and I can no longer see them unless I directly access them by the original URL sent to me. These should show up in my dashboard!
1 voteHi,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with E-Sign documents. For further investigate this issue, could you please provide more details? For example, the steps you followed when you faced this issue.
If you have any further details or concerns, please feel free to share them. Your feedback helps us improve our service.
Thanks,
Sign In Acrobat Web Team
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COMMENTS DELETED
YOU ERASED 3 HOURS OF COMMENTS I ADDED TO MY PRESENTATION WITH YOUR "UPDATE" TO GET "BETTER EXPERIENCE"
1 voteHi Pablo G,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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The more Adobe "improves" DC PRO, the slower & Glitchier it gets, you obviously didn't think out about Google Chrome or Microsoft Edge
non user friendly
1 voteHi Rich,
Thank you for your feedback regarding the performance. We understand your concerns about the impact of updates on the speed and stability of the application, especially in relation to web browsers like Google Chrome and Microsoft Edge.
If you have specific issues or scenarios related to Google Chrome or Microsoft Edge where you've encountered problems, please feel free to share more details.
Thanks,
Sign In Acrobat Web Team
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