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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  5. Observed result

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Acrobat Web

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640 results found

  1. crashes frequently

    adobe frequently crashes since the new system. Very frustrating and doesn't always combine files like it says it should say it does not support that feature when I full access.

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  2. Terrible aplicación un mal necesario

    Estuve usando la extensión de Chrome que me parecía buena para revisar documentos y hacer comentarios, algunos textos quedaban desorientados sin embargo no era tan problemático. Hoy hice 190 comentarios en un documento y cuando intenté grabarlo solo grabó 48 de ellos, decidí iniciar sesión por si eso me ayudan a guardar los comentarios completos y el resultado fue peor ya que se borraron todos los comentarios. Adobe Acrobat no es una herramienta, es un problema muchas de las veces

    2 votes

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  3. Editing Text Twice?

    For some reason once I edit a pdf once, it will no longer allow me to add more text to it if I try to edit it a second time

    2 votes

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Susan Griesse,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the issue

    Thanks,

    Indu

  4. Complaint

    I have signed up for a plan of 24 pounds a month and it doesnt let me split documents, I cannot use anything from my plan. I am very disapointed

    1 vote

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    Need Info  ·  1 comment  ·  Share files  ·  Admin →
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  5. black dots replacing text after editing a pdf.

    Often times after editing a document to send out for signature some of the text is replaced with black dots, even after changing to a compatible font prior to sending out.

    1 vote

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Virginia Hargrove,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the issue

    Thanks,

    Indu

  6. Text in UI cut off

    The blue info box is cut at the bottom.

    1 vote

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    Need Info  ·  2 comments  ·  View PDF files  ·  Admin →
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  7. signing in constantly

    Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!

    1 vote

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Admin →
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  8. Failure to Save/No save function

    The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  9. Adobe Crashing

    Adobe becomes extremely slow when opening documents and editing them for any more than 15 minutes. Is there a reason why?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Kevin Huang,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced performance degradation post 15 min.

    Thanks,

    Indu

  10. Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update

    Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Juanita Brownlee, 

    Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat Desktop or Acrobat Web ?
    • Is it happening for all files or any specific file ?
    • Workflow that you are trying

    Regards,

    Harshpreet 

  11. Otimização de visualização

    Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lucas Gabriel,

    Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?

    Regards,

    Acrobat Web Team

  12. L'app non carica più i file pdf da modificare.

    Adobe non carica più i file pdf da modificare.

    3 votes

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Nicola Leffi,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the file editing issue?

    Thanks,

    Indu

  13. Lost all work. Awful

    I lost 3 hours worth of work because your page went unresponsive and would not let me save my work. I am absolutely livid and will not using your service anymore. Completely wasted my time

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Bryan Smith, 

    Sorry to see you are having an issue with your files on Acrobat. To assist you better, Can you please apprise us with below information ?

    • Is it happening on any specific files or all files ?
    • Is it possible to share file with us ?

    Regards,

    Acrobat Web Team

  14. Ruim

    O app é péssimo, PÉSSIMO.
    graças a Deus estou na fase de testes, já fechou meus trabalhos 4 vezes.
    é muito lento, a editação é horrível.

    2 votes

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    Need Info  ·  AdminIndu . (Admin, Adobe) responded

    Hi Adriele Rocha,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the issue?


    Thanks,

    Indu

  15. problem

    mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Cristoph Schlor,
    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Harshpreet

  16. I PDF condivisi non vengono visualizzati

    Il link al documento condiviso non apre alcun file

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Arianna,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  17. Nope

    Moving and resizing images is so tedious! I am using this as a free trial and there is no way I would pay for this software.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Emily,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better. 

    1) Is it happening for all files or with any specific document only?

    2) Could you please share the workflow and file on which you faced the saving issue

    Hoping to hear from you soon.

    Regards,

    Harshpreet

  18. The editor stopped loading any pdf

    PDF editor is not working

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Sabah,

    Are you still seeing the issue? It'd help us on investigating the problem if you could provide more details. Which tool were you using? Did you see the issue with any PDF or a particular PDF? Could you share the document with us?

    Thanks,

    Adobe Sign Team

  19. MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET

    MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!

    1 vote

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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Tarmizi,

    Could you please let us know which recipient did not receive the email so we can investigate?

    Thanks,

    Adobe Sign Team

  20. This product needs work.

    Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".

    1 vote

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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Brent,

    Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.

    Thanks,

    Adobe Sign Team

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