643 results found
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Viewing PDF's easily in a browser
I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
Please figure an easy way for people…2 votesHi Tom,
Thank you for contacting us.
Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Is it possible to share a sample file with us ?
Thanks,
Harshpreet
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Slow upload - unsatiisfactory
Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.
2 votesHi Trevor,
Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?
Regards,
Shweta
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Can't select text on PDF's Adobe online
Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer
1 voteHi Trevor,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us?
2) The device configuration that you’re using (OS and Browser name)
Hoping to hear from you soon.
Thanks,
Harshpreet
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sign on last page of pdf rather than first only
Bad experience. sign is going only on first page. I want to do it on last page.
1 voteHi Aditi,
Thanks for the feedback. Could you please provide more details on the issue you're facing? You should be able to place a signature on any page.
Were you using the Fill and Sign flow or Request Signatures flow?
If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.
Thanks,
Adobe Sign Team.
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zorg dat converten simpel word
Kan iemand mij uitleggen waarom ik betaal voor een abonnement, maar wanneer ik zoiets simpel als een pdf bij jullie wil converten naar een word doc, gaat dat automatisch naar een chinees geschrift?
1 voteHi Britt,
Thanks for reaching out and apology for any inconvenience caused. To further investigate the issue, can you please share the file with us if possible?
Regards,
Shweta
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it gets frustrating when it says "unsupported format" especially when I've used them before!
what do they mean "unsupported format"?
1 vote -
Text/Images lost - only blank pages
for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
I have tried to move it, rename it without success2 votesHi Mathieu,
Thank you for contacting us.
As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?
Thanks,
Harshpreet
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Terrible product! Docusign is better than you
I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
1:50 PM
Adobe Customer Care Virtual Assistant
Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
Adobe Customer Care Virtual Assistant
You need help using Sign or troubleshooting an issue. Is that right?
Yes
No
Yes
Adobe Customer Care Virtual Assistant
I want to make sure I understand clearly. Which of these categories best describes your issue?
How to sign email outlook
Send for Signature…1 voteHi Lilian,
Are you still facing the issue with sending e-Sign to hotmail? Could you please provide the date and name of document sent so we can investigate?
Thanks,
Adobe Sign Team
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bring signature in front of the photo.
Cross signature across photo not working properly. signature hide behind the photo.
2 votes -
Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
2 votes -
Where is the Highlighter?
The Highlighter function was invaluable to my work on PDF's but it's disappeared, is not included in the list of editing tools at all. Why would you do this? Can we get it back?
1 voteHi Bonnie,
Thanks for reaching out to us. Reg the highlight tools, it's available in comments section. At the right side of PDF, there's an option "Comment". It has two sub options viz. Add Text and Add Comment . On clicking either of the options, it will take you to Add Comment page, where highlight is available at top bar to use.
Can you please try out and let us know, if you are refering to the same tool?
Thanks,
Harshpreet
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How to Remove 7z Sheet Password Protected?
Most powerful utility to quickly recover/remove 7zip file passwords is this eSoftTols 7z Password Recovery software. It has the most powerful techniques to make a quick recovery of lost 7z file password files such as:- Mask attack, Dictionary attack, & Brute force attack. Users can take help of this software and with its provided recovery techniques to retrieve passwords of all characters combinations like- numerics, english and non english. Also, it is able to recover any short or long length password without any kind of problem and limitation.
1 voteHi,
Thank you for contacting us. Can you please apprise us with the more information if you are facing any issues while using Acrobat experience ?
Thanks,
Harshpreet
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Compressing files - Text Issue
Hello.
Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)
Are you able to advise?
Paul1 voteHi Paul,
Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.
Thanks,
Shweta
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Take my money or my data, not both
Desktop Adobe Acrobat Pro shown in All Tools tab, clicking it installs CC and DC Reader, but NOT Acrobat Pro. When attempting to make any edits to a PDF, everything points back to making edits on the web, which is not what I want to do.
Adobe, I know you love money...but make your applications possible (and even simple) to use offline, you don't need our data/documents as well as our money.1 voteHi,
Thanks for providing feedback. Can you please attach a screenshot for further investigating? On clicking install acrobat Pro should allow user to install Pro desktop rather reader DC.
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Adobe sent my document to the wrong recipient
Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?
3 votes -
Undo button
An Undo button is needed, please. This is so common in so many platforms that I'm lazy & reliant on the undo button. Largely because like many of us, I'm overworked anD busy and that means mistake prone. It would be great to be able to undo 3x if possible. However, an Undo 1x button is urgently needed, please. Thanks, Dave Gramlich
2 votesHi David ,
Thanks you for reaching out to us.
Could you please help us to understand the workflow and issue you are facing while using the product ?
We already have undo and redo support in acrobat web , Could you please share the workflow in which you are facing issue ?
Regards,
Harshpreet
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I'm paying for literally nothing usable
I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…
4 votesHi Jennifer,
Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it?
As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit.
Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.
Adobe Sign Team
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Unable to sign PDF. I have looked up how to but it doesn't work
I am unable to sign certain PDFs. How can I fix it?
3 votesHi Terri,
Thanks for your feedback. Could you please provide more details or a sample PDF so we can investigate?
Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF?
Adobe Sign Team
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Signature too small in Adobe Sign
Adobe Sign does not have any way that I can find where you can make the signature bigger. It comes back from the signee too small to read.
2 votesThanks for your feedback. Is it possible for you to share screenshot with us so we can investigate?
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Gale
Make more easy
2 votesHello Jose, Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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