HIGHLY DYSFUNCTIONAL: The New Adobe Sign Interface
I'm not sure what the goal was with this new Adobe Sign interface and operational flow...but it is absolutely terrible and whatever the mark was, it was missed completely. I'm so frustrated with the fact that this new set up was even launched and forced upon us in this condition...I have to fight with this program literally all day everyday just to simply send the same document out for signature to various clients. Previously, I could literally press 2 buttons and it'd be on it's way. What used to take 15 seconds, now takes 5 minutes. This is ridiculous. I've inserted my template NUMEROUS times, yet every time I go to use it, it's not there and/or won't load and takes me to a blank screen (screenshot attached). I also can no longer easily see the names on documents as they appear in my logs. Everything is simply labeled as "signed agreement" and you have to literally click in and open each file one by one to see who each "signed agreement" belongs to. We can also no longer easily see cancelled or pending agreements...and all of this is just of highly disappointing quality, especially coming from Adobe. I'm almost in shock at how this software is performing, especially considering the types of users who typically utilize document signing software. Smh. hopefully you all are able to provide us with something way better soon.