As the Adobe website is very complicated, some CC features are complicated. There are so many Adobe services that with one account it's hard to understant where we're browsing, hard to find some features in sublevels… Today, I'dlike to tell you about one Acrobat / Adobe Scan feature: When I make new PDFs with Adobe Scan, they are sended in an online folder named "Adobe Document Cloud/Adobe Scan. Well, this is ok, but, as theses documents (PDF in this case) are on my Adobe account, why don't they appear in my Creative Cloud Files folder ? They are online, like my CC Files folder, but not together ! I have to open Acrobat on my computer and browse in an strange intermediate window (Adobe is not good in this kind of interface) and I have to download it. That is absolutely not obvous when you're looking on your comuter a scan you did with an app while they are connected on the same account. In fact, the real question is : Why "Document Cloud" that we find on https://documentcloud.adobe.com are not in Adobe Creative Cloud Files" (which appears on https://assets.adobe.com/files) ?
I am such good for plannings things you know, sure I am ! Do not hesitate to ask me some skills to create a logic tree of your services. I know your headquarter won't do that, but please let his dev' teams know these kind of customer message. Best regards