Hidden charges for a product I never wanted
You are greedy money-grubbers who don't care about making users' experience easy and optimal, but rather care about lining your pockets with guaranteed fees. I didn't even KNOW I was being charged fifteen dollars a month for Acrobat (remember the days when Acrobat was free?) and when I went to cancel my "subscription" I had to pay more... I should be able to purchase your programs ONCE and then not have to deal with logging in, subscriptions or any other garbage. Terrible, terrible. I hope you all get replaced in the future by a superior model, but sadly it seems optimal and easy are not what tech is going for nowadays, just more ways to convince people they need to keep upgrading even though the way things work is good. So discouraging. I hope someone at the top reclaims the mountains of disowned shame around how things run at Adobe and does something.