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Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update

Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?

1 vote

Juanita Brownlee shared this idea · Nov 21, 2022 · Report… · Admin →

Need Info ·

AdminHarshpreet Kaur (Admin, Adobe) responded · Nov 21, 2022

Hi Juanita Brownlee,

Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?

Are you using Acrobat Desktop or Acrobat Web ?
Is it happening for all files or any specific file ?
Workflow that you are trying

Regards,

Harshpreet

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