Skip to content

← Acrobat Web

Feedback for Document Cloud Web

Acrobat Web: View PDF files

CATEGORIES
All ideas
My feedback
AI Assistant 25 ideas
Combine files 310 ideas
Commenting 259 ideas
Create PDF 299 ideas
Create Template 20 ideas
Documents/Upload 102 ideas
Edit PDFs 260 ideas
Export PDF 278 ideas
Fill & Sign 506 ideas
Home 227 ideas
Legal Templates 4 ideas
Notifications 61 ideas
Organize Pages 91 ideas
Other 1071 ideas
Reviews 121 ideas
Search 60 ideas
Send for Signature 622 ideas
Share files 199 ideas
Subscription 302 ideas
Upload and Organize files 127 ideas
View PDF files 223 ideas
View/Edit MS Office files 23 ideas

Searching…

No results.
Clear search results

- Acrobat for Windows and Mac 11,824 ideas
- Acrobat Reader for Android 3,144 ideas
- Acrobat Reader for iOS 1,743 ideas
- Acrobat Reader for Windows and Mac 1,859 ideas
- Acrobat Web 5,202 ideas
- Acrobat Web Beta [Internal] 113 ideas
- Adobe Acrobat for Box 66 ideas
- Adobe Acrobat for Google Drive 805 ideas
- Adobe Acrobat for Microsoft Outlook 77 ideas
- Adobe Acrobat for SharePoint/OneDrive 205 ideas
- Adobe Acrobat for Teams 395 ideas
- Adobe Acrobat in Browsers 2,285 ideas

File Access Issue

Authorized viewers on my documents are receiving pop-ups saying they are "not authorized to view the file" - please fix this.

1 vote

Giovanna Chung shared this idea · Aug 16, 2023 · Report… · Admin →

Gathering Feedback ·

AdminShweta Sharda (Admin, Adobe) responded · Aug 17, 2023

Hi Giovanna,

Thanks for reaching out. For fixing the issue, please follow below steps:

1. Login to your acrobat.adobe.com test account from where shared link was created

2. Open the shared link and click on copy link icon that appear at top right corner

3. Shared that copied link with required recipients

Please let us know if this resolve the issue

Screen Shot 2023-08-17 at 11.10.08 PM.png 48 KB

An error occurred while saving the comment