Can't tell what tools my subscription contains.
Yesterday I looked at your site about the tools I had available in my subscription prior to renewal. I checked and came to the conclusion that it had what I needed, the ability to turn a Microsoft doc to a pdf. Now I try to do it and the site wants me to upgrade. Why bother, I'll just send a jpeg! Wow, next screen, with options to cancel subscriptions, indicates you run into this problem frequently.