I do not like that; each pdf I convert must be downloaded as a zip file and then opened. Then the pages are not one document, but separate pages. Please fix this. It creates more work. In addition, I am beginning to avoid pdf documents entirely since the app on my computer stopped reading them and I now need to purchase an app to open the files. I have switched to a free reader for the documents saved on my computer. I am paying over $100/year to convert pdf. It would be great if it included a basic reader.