Adobe eSign version inconsistencies
I’ve been using the Adobe app to send out e-signatures, but the version keeps changing. About once a month, I get logged out, and each time it reverts to a different version. At the moment, it’s gone back to the older version, and I wasn’t able to update the recipient's name when sending the documents. I’ve tried looking for a solution online but haven’t had any luck—it’s been really frustrating.
Nathan Hofman
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Hello Nathan,
Thank you for letting us know about the difficulties you’ve been experiencing. We’re sorry to hear about the repeated logouts and version changes—it sounds frustrating. We are reviewing this case, but in the meantime, could you let us know if this issue is still happening for you with the most recent version? Your feedback is very valuable, and we want to make sure we can track and address it as we continue working on improvements.
Sign in Acrobat Web Team