Support is ****
Adobe Support is ****.
Example:
1. I have a recurring problem, previously reported to Adobe, a year ago.
2. Adobe fixed that problem, but I warned Adobe that I can't afford for these problems to reoccur.
3. They reoccur.
4. I try and report the issue to Adobe for quick resolution.
5. Adobe only provide a "virtual assistant" that doesn't respond to anything.
Tired of this ****.
In summary, I am now looking into DocuSign.
Amanda Kleine
shared this idea
Hi Amanda,
We’re really sorry to hear about the trouble you’ve been experiencing and truly understand how frustrating it must feel to deal with the same issue again after it had been resolved. This isn’t the experience we want you to have.
We appreciate you taking the time to share this feedback with us — it genuinely helps us identify where we can do better. Please let us know if there’s anything we can do right now to help make things easier or assist with the issue you’re facing. We’d really like the chance to make it right.
Sign in Acrobat Web Team