Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

306 results found

  1. Nezajímá mne váš názor, že musím vyzkoušet Adobe Acrobat Pro - obtěžuje nmne to a nemohu se Vaší "nabídky" zbavit

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I don't know how to use these add Ons and do not want to pay any monthly charges

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Questions: Is the paid version able to handle original novels I create of 300+ pages?
    Comment: the summarizations were very credible, but there were separate ones for each chapter. I ask that they be combined into one document so I could copy/print. I was told, no problem. What I got was the first X number of chapters and when I ask for the remaining it was 'No problem" and then I got 6 more chapters. I asked one more time, same response, and this time the summaries were entirely made up and unrelated to my document. Not helpful.
    My summary:…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Since last update, the program freezes up and I have to restart.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I can not seem to use the free version of Acrobat without being prompted to start or buy the new version

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. terrible apps are annexable can't download cloud options to get access my 19 additional
    apps

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. You can have the people who back up your personal assistant actually answer me as to why we were overcharged for our subscription. But the person hung up on me without one response. Wow.
    No one in your company will explain why you charged us $21.77/mo for a $12.99/mo subscription.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. You can improve your product by not stealing from people. You charged us $21.77/mo for a $12.99/mo subscription and then charged us for a whole year when we only wanted a month. Then had the nerve to charge us another $12.99 for the last 8 days of the year long obligation that we inadvertantly (elderly spouse with poor online skills) signed up for and were not allowed to cancel early. You prey on people like vultures, cheating and stealing from them. Oh yes, there are pages of fine print informing us of all of the rules hidden away amongst a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Adobe Acrobat ROBBED us. We inadvertantly signed up for a year subscription when we only wanted it for a month. We were charged $21.77 per month for a year and then I go to finally cancel and find out that our subscription cost only $12.99 per month. Adobe Acrobat are cheaters and theives. Shame on you. SHAME!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I have been a longtime user and customer of adobe for adobe acrobat. I current have paid for the program and do use it regularly at work. I have just been given a new work computer that does not have adobe as its pdf software. I'm beginning to see why - there seems to be absolutely no support other than to push the purchase of monthly access at a price I, at least, will not pay,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Stop sending emails saying you are owed money when an account has been cancelled and you have received the cancellation fee. Disgusting to demand payment when you are not owed anything!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Why is purchasing a subscription to your program so difficult? Why can't I just buy it on the site and use it? I need to look for some sellers whose websites do not clear how to buy this subscription...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. How do I cancel my 7 day free trial?
    Send response to jwitham@yahoo.com

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I want to cancel my plan but it won't. Kindly help me ASAP

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I'm not in Russia. And you company blocks the possibility to pay for membership on this reason, as if I'm in Russia. This is descrimination on national ground.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Please cancel the pro. I do not use any of the item you are showing ..Issue me a credit to my credit card. Arthur Mote

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I THINK I AM GOING TO PUBLISH THIS PUBLICLY...
    EVERY TIME I open a document now, it automatically opens it in Adobe and then wants me to start my free trial of Acrobat or Pro version. It has my user account icon lit at the top right of page. so as soon as I X out of the offer, it closes my .... document! I have to reopen my account and ACCESS MY SERVICES!!! and then upload my downloaded files or open my saved cloud files... It never used to do this! I have had an ongoing subscription for years!…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?