643 results found
-
Go back to classic 2022
Make it more like the desktop version. I can't see some completed fields on my document.
1 voteHi Raymond,
We are sorry you're having troubles with our updates, and we will look into this. If it's possible, could you please provide more details on the problems you're experiencing? For example how long have you been seeing this issue, the files you're using
Best regards
Sign in Acrobat Web Team
-
Update messed up my stuff
Not sure what the update did to all of my save templates, some of them are turning up blank even though I wrote stuff in it. Now the commas are turning into periods and it looks crazy. Please fix this weird new update!
1 voteHi Lori
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? For example what where the steps you followed when you found this issue, what kind of files did you used.
Best regards,
Sign in Acrobat Web Team
-
IRS Compliance on Signature Documents
The IRS requires that we password protect documents that are sent for signature. If this is no longer a feature that is going to be offered, please let us know as we will have to look for another company that can comply with this requirement.
1 voteHi Kimberly,
Thank you for letting us know your concern on this topic. However, current version of the app does support password protection for documents sent for signing.
In a normal "Send for signature" workflow, user can add password verification for any recipient involved in the agreement by following next steps:
- Select the file which will be sent for signature and start "Request e-signatures" workflow as usual.
- Once in "Request e-signatures" view, add any fields required
- Click on "Review and Send"
- Once in the "Review and Send" view, on the right side, you will see the list of recipients and a three-dot button for each of them.
- Click the three-dot button and you will see the "Add password verification" option displayed
- If you click on it, an input field would appear, allowing you to add a password to that specific recipient.
Please let us know if this information was useful…
-
E-sign individual documents
Please bring back the ability to retain individual documents with e-sign agreements
1 voteHi Gayle,
Thank you for your feedback, we really appreciate it. In order to provide you with valuable assistance, could you please give us more details on the feature that needs to be implemented? For example, how it used to work in previous versions.
Best regards,
Sign in Acrobat Web Team
-
Fill and sign function is terrible since update
This new adobe online version is terrible!!!! Doesn't work. Laggy. Awful! It was fine before. If it doesn't improve/revert. We are moving to docusign.
1 voteHi,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you've experienced, and we understand the frustration this may have caused.
Our team is actively working to address performance issues, lagginess, and other concerns you've raised.
If you have specific details about the problems you're encountering, such as error messages or specific features that are not working as expected, please share them with us. This information will help us identify and resolve the issues more efficiently.
Best regards,
Sign in Acrobat Web Team
-
fiil asign stuck infite in desktop app
desktop app broken and unusable
google drive not integrated
impossible towork all the time uploading files or every day reinstall ***** desktop app1 voteHi Ayalla,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
-
Compress PDF STILL not working
I just had to pay a different website in order to simply compress a PDF document because Adobe's PDF compressor couldn't upload my docs all the way. It always stopped exactly 5MB short on a single document, or 10MB short on two documents. It's pretty ridiculous that I pay over $50 a month and STILL have to pay someone else to do simple things because your tools aren't working when I need them. Just read another comment that this is a known issue. FIX IT.
2 votes -
ACORDO
DESBLOQUEAR
1 voteHi Cid Alves,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
-
Comment point size too small!
Comments are very small and hard to read at default. Need to be able to increase the point size of comments. Current workaround is to download to desktop, defeating the purpose of sharing and collaboration.
2 votesHi Lee Dean,
Thank you for your feedback. We apologize for any inconvenience you may have experienced with Acrobat Web. When you mentioned that comments are very small, could you please clarify whether you are referring to the "Sticky Note" icon present on the document or the comments displayed in the right-hand panel (RHP)? Providing additional details will assist us in resolving the issue more promptly.
Best regards,
Amit Gupta
-
Prepare forms
this product is not intuitive at all. desk top version is easier and quicker. very unhappy and would not recommend.
1 vote -
I am getting Unable to process request error
I am getting Unable to process request error
1 voteHello Simba,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:
- The steps you did that trigger this issue
- If it happened with a specific file, could you provide it to us?
- Any other information that you might think will help us
Thanks,
Sign in Acrobat Web Team
-
Utterly User Unfriendly
I will be dropping Adobe Pro as soon as I finish the class I'm taking at UCLA. Your product is entirely user unfriendly. I am trying to do very simple edits on a script. Like strike text and add comments. EVERY SINGLE TIME I had to go up to the search function and type in STRIKE TEXT and ADD COMMENT. These very basic tools needed to edit were not readily available. I spent about 45 minutes just trying to figure it out and decided it wasn't worth the effort so I kept having to type in the search menu. WHY?…
1 voteDear Marilynn Loveless,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web.
On Acrobat Web, you can highlight, underline, or strikethrough text by using the Quick Tools options. In the top right corner, you can select the highlight, underline, or strikethrough tool and then choose any text to apply the desired formatting.
Additionally, whenever you select any text within the document, a context menu will appear. This context menu will provide an option to highlight, underline, or strikethrough the selected text.
I have included a video with this message to assist you in understanding the workflow better.
Please don't hesitate to reach out if you have any further questions.
Regards,
Amit.
-
cannnot send for signature
エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない
1 voteHello,
We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.
Thanks,
Sign in Acrobat Web Team
-
badly thought through changes to Adobe Acrobat
the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes.…
1 vote -
mauvais
En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue
1 voteHi Gregoire Allard,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- How long have you been facing this issue?
- Did information pop up on screen?
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
-
Program is not working
The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable
1 voteHi Dorothée Six,
Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?
Regards,
Acrobat Web Team
-
Highlighting text impossible
highlighting
1 voteHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
-
A "JACKED UP" version of once what was good
Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW
1 voteHi Rich Lewis,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
-
Contextual Tip Removal
How do you stop the contextual tips from coming up every second. It blocks the view. It stops me from editing because it blocks part of the file. I searched for solutions and it seems the entire web is so annoyed some people are removing it through the registry. This problem has been talked about, complained about, and you've lost paying customers over this in the last several years. You can't fix it??!!
1 vote -
space letters removed when copying
When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.
1 voteHi Troy Trien Tran,
Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?
Regards,
Acrobat Web Team
- Don't see your idea?