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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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640 results found

  1. your system ******* sucks, 0 way to send the necessary signature... no error code... no help

    1 vote

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    Hi Cole,

    We are sorry you are facing trouble using Request signature. Could you please provide more information about your problem to have a better understanding of it.

    Thanks,

    Adobe Sign Team

  2. My document got completely ruined after i saved it. none of the text is in the right place and most of it is deleted

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Hi Matthew Elliott, 

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?  


    Regards Amit

  3. Awful service...just spent an age trying to get my Export PDF subscription working and was told that my subscription does cover export to JPEG...only to word. Supposedly I need to upgrade to some other service

    Export subscription explicity says:
    Export to Word
    Export to Excel
    Export PowerPoint
    Export to JPEG, TIFF, PNG

    How do I get my subscription to work?

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Hi Martin,


    Thanks for reaching out to us. We would recommend to upgrade your subscription to PDF Pack that covers PDF to JPG and PPT conversions and provide other offerings too. 


    Regards,

    Acrobat web team

  4. So far the app won't load and edit, and the web based Adobe won't edit and save. Already its lost have half my work. I have 16gbs of ram.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Jesse,


    Thank you for contacting Adobe. Can you please apprise us with the following information to assist you better:

    - Is it happening for all files or with any specific document only?

    - Could you please share the workflow and file on which you faced the saving issue.


    Hoping to hear from you soon.


    Thanks,

    Rohit

  5. 1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  6. I added comments and they all disappeared! Now I have to start over.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Kylie,

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards 

    Amit

  7. There is no way to remove the ****** floating menu when opening a pdf. Get rid of that garbage and show where the preferences can be changed at.

    0 votes

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    0 comments  ·  Reviews  ·  Admin →
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    Hi,

    Thank you for contacting us. To assist you better, Can you please apprise with below information:

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Amit

  8. Please add the essential feature of duplicating a PDF document.

    1 vote

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    2 comments  ·  Create PDF  ·  Admin →
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    Hi Sameer,


    Thanks for reaching out to us. We have copy file feature available now on Acrobat web by which you can duplicate your PDFs and use them. Please login to your account and let us know if you are able to use the feature and provide us feedback if there is any.


    Regards,

    Acrobat web team

  9. When I reopen the file, I would to see the page where I left off, not the first page

    1 vote

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    Hi Ali Alalawi,

    Thank you for reaching out to us. Yes, this is a functionality where the PDF is opened from the page where one has last closed it. Please share in case this behaviour is not an expectation for your use case.


    Regards,

    Rohit

  10. Not sure what your NEXT STEPS ARE

    Do I have to upload a document from my download folder I order to sign it?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. I exported an adobe doc to a Word DOCx. Word cannot open the file. This is not a great help folks.

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  12. Need help with agreement templates - when attempting to use them, instead of loading it errors out. This happens frequently since the Adobe update/change to Adobe Acrobat.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. Unable to edit PDFs as the "Preparing Document" notice will not finish

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Ekaterina Kingston,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) Is it happening for all files or with any specific document only?
    2) Could you please share the workflow and file on which you faced the saving issue
    Hoping to hear from you soon.

    Thanks,

    Indu

  14. cannot export or print highlighted

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  15. Dont make esc button the button to turn of selecting tool

    1 vote

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  16. 1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  17. It is not allowing me to delete a page and insert a new page. Once I hit save, it tells me something went wrong and gets stuck on the screen saying "discard" "cancel" and then I cant move forward with trying to save my new page.

    1 vote

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  18. Why your all tools are available only in Chrom but not in Adobe DC desktop.
    This is a disaster you made!

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  19. Hello - I'm having issues accessing the 'combine files' service included in my plan. This service has been working fine, until today. I tried solving this issue with the chat, but the service there was very poor and did not solve the issue. See attached chat log. I'm paying for this service, and expect to be able to access it. I have a deadline that I'm now late on due to this failure on Adobe's part to deliver on the services that I'm paying for.

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  20. the web services was horrible. I was not able combine multiple PDF together and there was no button to report bug. On contrast MacBook default Preview combined them successfully. Your paid service is worse than some free products. Why should I keep subscription?

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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