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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  3. Why the feature is needed

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  3. Environment (OS, other related application versions, etc.)
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  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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643 results found

  1. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

    4 votes

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Admin →
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  2. Unable to progress request

    It not allowing me to request a signature.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Ruben,

    Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
    Thanks,
    —Robert

  3. disappointed

    very slow and crashes so often then cant reopen

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
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  4. Fill and Sign badly broken.

    Acrobat Reader is terrible. Every second feature is badly broken.

    I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.

    I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).

    Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. Fill and sign feature is broken..

    FIll and sign feature completely broken on both Chrome and desktop.

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  6. license error

    I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert

  7. Fehler in Sign

    Adobe Sign funktioniert seit dem 12.03.2021 nicht!

    1 vote

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  8. acrobat issues

    Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. product sucks

    why can't you have enough people in customer service get better service from an airline

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  10. product sucks

    Getting lots of errors what is going on worked great for months now its a piece of ****

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at na2.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. サーバーエラー

    このエラーが続きます

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. Adobe Sign won't load

    I haven't been able to get Adobe Sign to load for 2 days.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. PROGRAM DOESN'T WORK

    WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
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  14. Server error - and you're closed?!?!?

    I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.

    1 vote

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  15. PDF Filler download does not include completed fields

    When I download the completed form, it just downloads the original form with everything still blank.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. download time adobesign

    the time to open adobe sign is very long - would be better to shorten it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. poor

    the sign a document - is not loading up!

    1 vote

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  18. Broken page

    https://documentcloud.adobe.com/link/tools/?group=group-sign

    Page is blank? It was there a couple of hours ago!

    1 vote

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    1 comment  ·  Send for Signature  ·  Admin →
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  19. Adobe Sign not loading

    I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. not able to complete action

    I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    1 comment  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

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