640 results found
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Highlighting text impossible
highlighting
1 voteHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
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Highlighting text impossible
I want the old Adobe version back. It is so frustrating not to be able to select text to highlight.
0 votesHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
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JACKED UP ADOBE... Take it back to the version 6 months ago!
I cant send for signature... it just keeps saying content loading
0 votesHi Rich Lewis,
We are sorry you are having trouble with this feature, could you provide more information, such as steps to reproduce the issue and screenshots, that will help us.
Thanks,
Sign in Acrobat Web Team
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A "JACKED UP" version of once what was good
Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW
1 voteHi Rich Lewis,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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space letters removed when copying
When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.
1 voteHi Troy Trien Tran,
Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?
Regards,
Acrobat Web Team
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Unable to find a fix to signature issues
I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.
1 voteHello Annette,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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Signs Mobile is Broken
Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap
1 voteHello Paige,
We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.
Thanks,
Sign in Acrobat Web Team
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not available
this is not letting me use e-signature any longer?
1 voteHello Greg,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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Request e-signature does not work, Support non-existent
Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.
2 votesHello Gregory,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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I DONT KNOW WITH WHO I SGARED THE FILES
WITH WHOM I SHARED DOCUMENTS?
1 voteHi Zhanna,
To check with whom you have shared the document with. Please click the share button on the top bar.
Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.
Let me know if you need any other help.
Regards,
Amit Gupta
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Pathetic
Pathetic tool.. You guys are big liars.
1 vote -
esign not showing records properly
signature request documents showed up when I first loaded the page. They then disappeared and no longer show up before I did anything, and I can no longer see them unless I directly access them by the original URL sent to me. These should show up in my dashboard!
1 voteHi,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with E-Sign documents. For further investigate this issue, could you please provide more details? For example, the steps you followed when you faced this issue.
If you have any further details or concerns, please feel free to share them. Your feedback helps us improve our service.
Thanks,
Sign In Acrobat Web Team
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COMMENTS DELETED
YOU ERASED 3 HOURS OF COMMENTS I ADDED TO MY PRESENTATION WITH YOUR "UPDATE" TO GET "BETTER EXPERIENCE"
1 voteHi Pablo G,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Did the tab remain inactive for an extended period while you were adding comments? Also, was the same file opened in 2 different tabs? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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The more Adobe "improves" DC PRO, the slower & Glitchier it gets, you obviously didn't think out about Google Chrome or Microsoft Edge
non user friendly
1 voteHi Rich,
Thank you for your feedback regarding the performance. We understand your concerns about the impact of updates on the speed and stability of the application, especially in relation to web browsers like Google Chrome and Microsoft Edge.
If you have specific issues or scenarios related to Google Chrome or Microsoft Edge where you've encountered problems, please feel free to share more details.
Thanks,
Sign In Acrobat Web Team
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USER interface sucks
user friendly
1 voteHi Rich Lewis,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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LOUSY ON USER FRIENDLY...Getting Slower on every update
not user friendly
1 voteHi Rich,
Thank you for sharing your feedback with us. We're sorry to hear that you've had a less than satisfactory experience with our recent updates and have found our platform to be less user-friendly.
If you have specific performance-related issues you'd like to discuss, please don't hesitate to provide more details. This will help us better understand and address your needs.
Thanks,
Sign In Acrobat Web Team
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Template and E-Sign function is broken
This template contract doesn't work anymore after some update you rolled out. When I press E-Sign, nothing happens. I have sent this template many times before without issues.
I don't see any of the fields I had prepared.
Some pages are squashed and stretched and look ugly now.
Please help ASAP.
1 voteHi,
We are sorry you are having trouble with our latest updates and appreciate your feedback. For further investigate this issue, it will be helpful if you could provide the specific E-Sign template you are having issues with. Also, could you provide us with some information about the issues you're experiencing? For example the steps you do and any other information that you might consider important.
Thanks,
Sign in Acrobat Web Team
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Program is not working at all. Just try it and you will know what needs fixed.... everything
Your program doesn't work!!! I tried in legacy, I tried in the new version I just keep getting errors. I have used your program for many years and now I am going to look elsewhere. This is ridiculous. It is overwriting all of my pdfs and thinking I want the signer to fill in every field. It is trying to do too much now. And it doesn't work to turn off the advanced editing.
1 voteHi,
We're sorry to hear about the issues you're experiencing with our program, and we genuinely appreciate your feedback. To assist you further and to help us understand and resolve the problems you're facing, could you please provide more information? Specifically, we would appreciate the following details:
1. Steps to Reproduce the Error:
Can you provide the exact steps you are taking when encountering these errors? (Please describe the sequence of actions leading up to the errors)
2. Files You Are Using:
Could you share one or more examples of the PDF files that are causing issues? This will help us analyze the problem more effectively.
Thanks,
Sign In Acrobat Web Team
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Seitenansicht beibehalten
Die vorausgewählte Ansicht vom Designer muss erhalten bleiben: Mit Deckblatt, zweiseiten Ansicht.
1 voteHello,
Thank you for taking out time to provide your valuable feedback. Could you please help to elaborate the issue to help us serve you better ?
Regards,
Acrobat Web Team
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Signature placement and date of agreement
- One recurring issue we've faced is the placement of signatories' signatures. Unfortunately, signatures often appear on a new page instead of the designated place within the document. This has led to signatories having to re-sign documents multiple times, which can be both frustrating and time-consuming.
In our documents, it is essential for us to include the "date of agreement" as a required column. However, we've encountered instances where the date doesn't display at all. This inconsistency affects the accuracy and completeness of our records.
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information for this issue? For example:
- Are you adding the fields where the recipient needs to sign?
- Does this happens with a specific file? Could you share it with us?
- Is this date not saved if you use "date of signing" or "date" field? Or is only not working when using the signature field with date?
Any information that you can provide will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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