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Acrobat Web

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749 results found

  1. Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Kyle,

    Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it? 

    It'd also be helpful if you could provide us a screenshot of the error.

    Thanks,

    Adobe Sign Team

  2. when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch

    1 vote

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    Hi Diana,

    Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?

    If this only happens to certain documents, would you be able to share some with us so we can investigate?

    Thanks,

    Adobe Sign Team

  3. I can't download HSBC files send my Rosalinda

    mccendozo@gmail

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Macaria,

    Could you please provide more information? 

    Where  were yo download - which page?

    What were you trying to download? A PDF file, other type of documents, or an Agreement?

    Thanks

    Adobe Sign Team

  4. the text is garbage, i cant understand any thing

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  5. 1 vote

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  6. I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?

    3 votes

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  7. You are such a waste of time!!
    Why to let people edit pdfs when all u want is money?

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  8. Attempting to compress a PDF (56Mb) using your site as guest and also after creating an account.

    The compression fails at about 70% irrespective of if I use 'High', 'Medium', or 'Low' option.

    I even changed the filename to less than 8 characters to see if that made a difference.

    Having tried so many times your FREE site is now asking me to register.

    I would appreciate your support as I really need to compress this file.

    Cheers

    Billy

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  9. Estuve usando la extensión de Chrome que me parecía buena para revisar documentos y hacer comentarios, algunos textos quedaban desorientados sin embargo no era tan problemático. Hoy hice 190 comentarios en un documento y cuando intenté grabarlo solo grabó 48 de ellos, decidí iniciar sesión por si eso me ayudan a guardar los comentarios completos y el resultado fue peor ya que se borraron todos los comentarios. Adobe Acrobat no es una herramienta, es un problema muchas de las veces

    2 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Kars Hamstra,

    Thank you for contacting us. We would appreciate if you can share the workflow and issue you are facing while using the product.

    Thanks,

    Indu

  11. so so slow and glitchy and I know it is not my computer. I have tried restarting it multiple times

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  12. problem for convert to pdf file check this your problem

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  13. I am not able to insert images while editing pdfs. Can it be fixed soon?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Riya Regmi,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1) You can add image only if you have subscription for editing. Can you please check your subscription (Go to Profile -> Account -> Subscription Status)
    2) Is it happening for all files or with any specific document only?
    2) Share the screenshot and description of what exact issue you’re facing in editing the PDF file.
    3) The device configuration that you’re using (Platform/Browser)


    Hoping to hear from you soon.


    Thanks,

    Indu

  14. Although i get it for free with another Adobe product I have to say Acrobat PDF Services is a big shite. I need my documents available offline. **** your cloud

    1 vote

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    Need Info  ·  1 comment  ·  Export PDF  ·  Admin →
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  15. Dont know

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  16. I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  17. 1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Florian Huber,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:
    1. Could you please share the workflow in which you are facing the issue

    Thanks,

    indu

  18. i pay for this. cant open my own files. freaking trash

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Sylvan Walliser,
    Thank you for contacting us. To assist you better, Can you please apprise with below information:

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Amit

  19. PDFの共有レビューで共有したいユーザーを追加するとき、同じCCグループ版のユーザーの名前を打ってもアドレスが表示されません。ユーザーを追加しにくいです。

    1 vote

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    Need Info  ·  0 comments  ·  Reviews  ·  Admin →
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  20. I was alarmed to find a sensitive document shared in my Adobe cloud account. It would be good if it were harder to accidentally share a document, easier to unshare it, and possible to see the full sharing and viewing history of a file.

    1 vote

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    Need Info  ·  0 comments  ·  Share files  ·  Admin →
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