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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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635 results found

  1. Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. why can't you have enough people in customer service get better service from an airline

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  3. Getting lots of errors what is going on worked great for months now its a piece of ****

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at na2.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. I haven't been able to get Adobe Sign to load for 2 days.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!

    1 vote

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  7. I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.

    1 vote

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  8. When I download the completed form, it just downloads the original form with everything still blank.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. the time to open adobe sign is very long - would be better to shorten it

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. the sign a document - is not loading up!

    1 vote

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  11. https://documentcloud.adobe.com/link/tools/?group=group-sign

    Page is blank? It was there a couple of hours ago!

    1 vote

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  12. I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  13. I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote

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    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  14. This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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  16. All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  18. Why am I getting this message when uploading a PDF?

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
    does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at eu1.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  19. How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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