752 results found
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Fallo en edicion
tengo un pdf que nesecito terminar de urgencia y el programa simplemente no me permite editarlo, me deja editar otros pero este solo se congela en "preparando archivo", la verdad me haran perder un trabajo por esto. me desuscribo y buscare otra herramienta
2 votes -
Title of the documents for e-signature
Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.
2 votesHello Shrenik,
We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:
- Does this happen with any file type?
- Does this happen only with multiple files?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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annoying popups
your "helpful" pop up boxes are so annoying and so nonstop but can't figure how to stop them
2 votesHi JBR Law,
Sorry for the inconvenience you faced. Can you please let us know the exact popups that you are referring too. Could you please share screenshots with us if possible ?
Thanks,
Ayushi
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Distracting Pop-ups In Adobe Actrobat
I'm signed in to my Adobe Suite account. I opened the Adobe Acrobat EXTENSION via Chrome BROWSER. I keep on getting random distracting pop-ups / boxes saying "Did you know??? You can work on PDFs directly in-browser" ...
Did YOU know? This pop-up box literally exists and is happening right now IN THE EXTENSION via CHROME BROWSER.
Like, if it's really necessary to have super annoying and unsolicited pop up box suggestions distracting me when I'm trying to work... It would be really nice if they were at least somewhat relevant and not suggesting me to do things that I'm…
2 votesHI, could you please share a screenshot of this pop-up. Would really help us to debug this further.
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worst tool ever, dont use it.
This is the worst tool I have ever used.
2 votesHi Stijn Kemperman,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Acrobat Web Edit Team
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sürekli hata veriyor
Her istegime program hata veriyor.
2 votes -
this thing does not work
I'm just trying to remove text I don't know why it's so difficult I'm throwing money away on this thing and so far the help has been usless
2 votes -
Adobe is a disaster
Your system is a disaster. It's incredibly complex and bloated, non intuitive and costly. It can't do the super simple things that are actually needed (eg reducing file size) and instead bombards users with "what's new" and totally irrelevant AI prompts.
Get real and improve this product.2 votes -
Editing is challenging
I find editing documents challenging in Acrobat. It was once very straightforward.
2 votes -
Why does this paid service do nothing useful?
Make this service at least 50% less buggy and terrible. Copy and paste does not work, images appear as blank boxes, and the app crashes every three seconds.
2 votes -
complaint
if you don't fix the errors, slow loading times etc very soon I will be leaving adobe never to return
2 votes -
Adobe App Edit PDF is Slow
The app moves really slow when trying to edit a PDF. It occassionally freezes as well.
2 votesHello Anae Goodwin,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.
Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.
Regards,
Amit Gupta
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Update Glitches
The new update is awful! The text does not auto-size anymore so you can't see the full text in the form fields and my templates are now not working properly.
2 votesHello Victoria,
We are sorry you are having trouble with this update. Could you provide more information about ? For example:
- The steps you do to encounter this issue
- The templates that are not working properly
- Any other information that you might deem important
Thanks,
Sign in Acrobat Team
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AdobeSign sucks
The new format for adobesign is sooooooooo bad! Super convoluted compared to what it was. When enter the email addresses, it wipes out the info from a form I just filled in. The only way I can do it is through the web vs the app, and the fields seem to be limited there. Please revert back. Why do so many people 'fix' what wasn't broken??
2 votesHello Paula,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:
- Where exactly in the process you are having issues
- The fields that are limited and you need
- Anything else that you consider helpful to us
Also, you should be able to change to the old version if you go to your Profile > Settings > E-signing settings > Uncheck use the latest version > Save
Thanks,
Sign in Acrobat Web Team
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Request e-signature does not work, Support non-existent
Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.
2 votesHello Gregory,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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Program is not working at all. Just try it and you will know what needs fixed.... everything
Your program doesn't work!!! I tried in legacy, I tried in the new version I just keep getting errors. I have used your program for many years and now I am going to look elsewhere. This is ridiculous. It is overwriting all of my pdfs and thinking I want the signer to fill in every field. It is trying to do too much now. And it doesn't work to turn off the advanced editing.
2 votesHi,
We're sorry to hear about the issues you're experiencing with our program, and we genuinely appreciate your feedback. To assist you further and to help us understand and resolve the problems you're facing, could you please provide more information? Specifically, we would appreciate the following details:
1. Steps to Reproduce the Error:
Can you provide the exact steps you are taking when encountering these errors? (Please describe the sequence of actions leading up to the errors)
2. Files You Are Using:
Could you share one or more examples of the PDF files that are causing issues? This will help us analyze the problem more effectively.
Thanks,
Sign In Acrobat Web Team
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Very frustrating morning utilizing Adobe
Hello,
I have some hardships I am experiencing with Adobe today. I have been working for about 2 hours now to try and compile a file to send for signature. It is very time consuming to delete out the auto populated fields I don't need (in the past, I could just hit the delete key and It went quickly), the file keeps erring out on me which results in kicking me out of it. I then have to log out of the website entirely and log back in to try and work on it again. It does not save my…2 votesHello Jill,
We are sorry that you are having trouble with Acrobat. Could you provide more information about this issue? For example the error you are seeing, if it only happens with a specific file (would be good to share it to us if you can) and any other detail that you deem important.
Thanks,
Sign in Acrobat Web Team
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New Adobe Sign Interface is Horrible
Im really hating the new Adobe Sign Request Signature function. Its really not efficient at all. It takes me twice as long now to prepare a document for signatures. There should be a setting we can choose to leave our default on the older version should we so choose, instead of being forced into the new version, then to search for how to switch to legacy versions. Not a happy chappy here.
2 votesHello,
We are sorry that you are having trouble with this update, could you tell us why you prefer the old version instead of the new update? So we can improve our design and product. We really appreciate your feedback.
Thanks,
Sign in Acrobat Web Team
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E-signing Emails Not Received For Over A Week
We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.
2 votesHi Carli,
We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.
We really appreciate you bringing this issues to us.
Thanks,
Sign in Acrobat Web Team
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Freezing (Windows Adobe & Online)
Issues saving & freezing with free Adobe Acrobat on Windows 11; so, now I'm trying the online version of Adobe, but the editing page is also freezing and crashing.
Note, multiple workarounds (6+) were attempted with Windows Adobe, to no avail.
Last update was September 12—new bug introduced with that update?
Thanks.~
2 votes
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