1746 results found

1. App Not available for my iPad and won't download
   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   The current minimum iOS requirement is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

   © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

   If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

   Hope this information helps.

   The current minimum iOS requirement is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose the Download option from… more

2. It can't install on iOS previous versions

   It's cannot installed on previous iOS versions unfortunately.
   So sad.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Bugs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved  ·  AdminiOSDeveloperCK (Software Engineer, Adobe) responded

   Hi,

   The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose the Download option from the alert to download and install the last compatible version of Acrobat Reader.

   © Use other Apple ID (that is associated with older versions of Acrobat Reader) to sign into App Store.

   If the App Store app did not provide an option to download the last compatible version of Acrobat Reader, you can sign out from iOS Settings > iTunes & App Store, tap your Apple ID, sign out, and sign in with the Apple ID that was previously used to download and install older versions of Acrobat Reader.

   Hope you can make it work with one of the options above.

   Hi,

   The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

   Here are a couple of options that you can try.

   (a) Update iOS on your iPad/iPhone

   If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

   (b) Download the last compatible (not the latest) version of Acrobat Reader

   When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

   If so, you can choose… more

3. Cannot convert pdf. I want to cancel my purchase. It’s useless

   I purchased a pdf converter. All it did was froze my Adobe app is frozen. I want a refund or will dispute the charge on my credit card

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Cannot loving using Apple ID
   0 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Clé de produit

   J’ai besoin de la clé de produit de kon abonnement adobe, pour pouvoir aussi le télécharger sur kon ordinateur

   0 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Viewing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. sélectionner

   Sélectionner une partie d’une page pour l’imprimer

   0 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close