2683 results found

1. RichMedia mp4 playback with Flash disabled not working

   According to:
   
   https://helpx.adobe.com/uk/acrobat/kb/flash-format-support-in-pdf.html

   "Playback of non-Flash media (excluding *.flv and *.swf) content in PDFs will continue to be supported."

   I tested the sample-formatter-richmedia.pdf file in Acrobat Reader "Continuous Release 2020.009.20074" with Flash disabled and the video was not playable.

   • 

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2. Bug - touchscreen highlighting while viewing multiple pages

   Hello, I have found a bug. When in the following configuration:

   • Read Mode OR Fixed-width scrolling
   • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
   • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

   I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it treats the gesture as if I am using the pan tool, and attempts to scroll left/right (and if I drag up/down on the handles the page scrolls without changing the selected text).

   Upon some experimentation I found that:

   • I have no problems using the touchscreen to select text when viewing a single page (in any view mode). I assume Reader is somehow detecting the "active" page, maybe the one most visible on the screen or something, and treating touchscreen gestures on the two pages differently.
   • When I use the trackpad/cursor to select text (in read mode or fixed-width scrolling), there is no problem and I am able to adjust the selection. It's only using the touchscreen.
   • If the word I initially select is on the "active" page I am able to drag the selection handle to select text over both pages, but not when the initial selected word is on the "inactive" page.

   A relatively uncommon scenario for most users I think, but it's juuust disruptive and irritating enough to prompt me to post about it here (and yes, I'm aware I've spent longer typing this bug report than the cumulative time the bug will take from me! Please fix so that the time can at least be a martyr for all touchscreen users time!) :)

   Hello, I have found a bug. When in the following configuration:

   • Read Mode OR Fixed-width scrolling
   • Viewing two pages at once (i.e. bottom of one page and top of the next page are both visible on screen)
   • Using the touchscreen of my 2-in-1 (HP Elitebook G4 if that's relevant) to highlight text

   I am able to tap once to select a word on either page, but one one of the two pages, I am not able to alter that selection (i.e. grab the little handles at either end of the selection and expand it to include more text). Instead, it… more

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3. advanced search should contain search "all open documents"

   i'd like to perform a text/content search in adobe reader dc which considers all pdf documents which are open in adobe readerdc at this time.

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4. Enable adding "Open...[file]" as icon/command to Quick Tools toolbar

   Allow/enable Adobe Acrobat Reader DC to add the "Open...[file]" command to the Quick Tools toolbar.
   
   I am using the most recent version of Adobe Acrobat Reader DC as of today 12/1/2020: 2020.013.20064.12623.
   When you are constantly opening files, it becomes very tedious to constantly be required to click on the File menu and then select Open... to open files. An Open... command icon is a standard quick command on most other software I have seen. I am surprised and disappointed that no one thought of this or made this a standard command icon on this toolbar. In fact, there are several commands that I cannot even remove from this toolbar that I never use. So, actually, that is another suggestion: don't automatically add ANY command icons to the Quick Tools toolbar that cannot be removed. Every user is different and it would be nice to be able to truly customize this toolbar as needed.
   Thank you,
   Phil

   Allow/enable Adobe Acrobat Reader DC to add the "Open...[file]" command to the Quick Tools toolbar.
   
   I am using the most recent version of Adobe Acrobat Reader DC as of today 12/1/2020: 2020.013.20064.12623.
   When you are constantly opening files, it becomes very tedious to constantly be required to click on the File menu and then select Open... to open files. An Open... command icon is a standard quick command on most other software I have seen. I am surprised and disappointed that no one thought of this or made this a standard command icon on this toolbar. In fact, there are… more

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5. Arrow ignores pre set color

   The arrow ignores the pre set color and is always placed red. You have to place an arrow and go into settings every time to change the color from red to f.e. black.

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6. Create a robust student/worksheet mode for surfaceable/easy-to-use student tools with zero data loss

   In this era of online/distance learning, never has it been so clear that Adobe Acrobat Reader is sorely inadequate for everyday use for students. The PDF format has long been used by teachers for worksheets, but ironically only to print them out. Now that everything is digital, most routine worksheets in PDF format are not easily editable or annotatable for students to fill them out and return them! This is the moment the PDF format has been waiting for its whole existence, and it is coming up short. In practice, even when PDFs set up as fillable forms, they are oftentimes are returned to senders with the filled-in data missing. The PDF format is not adequate for today's online learning workflows. The free version of Adobe Acrobat Reader needs immediate improvements for use in digital/online school settings.

   1. Annotation and typing tools that are easy for students as young as age 6 to surface and use.

   2. Automatic identification of form fields in bitmap/image-based PDFs (by far the weakest area in the PDF format) and conversion of blanks/boxes/fields into typeable areas (cf. Preview on macOS).

   3. A robust technical solution to prevent data from being lost when PDF forms are returned.

   4. Robust cross-platform compatibility: perfect interoperability among Windows 10, macOS, iOS, Android, Linux, and online platforms like Office.com and iCloud.com among others, and pen/ink support on all platforms.

   5. Easier-to-use security and privacy settings that kids as young as 6 can use so schools can ensure FERPA and HIPA compliance.

   6. Effortless integratability into school workflows using platforms/apps such as Schoology, SeeSaw, Google Classroom, Apple Classroom, Microsoft Office 365 (especially OneNote).

   7. Improved licensing to make it possible for commonly used apps like Apple Notes, Microsoft Office OneNote, Google Notes/Keep, etc., can integrate PDFs and mark them up – with markup retained when shifted to a different platform.

   8. Easy integration of these PDF tools into OneDrive, Google Drive, and iCloud.

   In this era of online/distance learning, never has it been so clear that Adobe Acrobat Reader is sorely inadequate for everyday use for students. The PDF format has long been used by teachers for worksheets, but ironically only to print them out. Now that everything is digital, most routine worksheets in PDF format are not easily editable or annotatable for students to fill them out and return them! This is the moment the PDF format has been waiting for its whole existence, and it is coming up short. In practice, even when PDFs set up as fillable forms, they are… more

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7. Connect Google Drive: "Shared With Me"

   As of this post, Adobe Reader allows for the option to connect your Google Drive account to it, to view pdfs from the "My Drive" folder (on Google Drive) on the Reader.

   Description of desired feature:
   I would like the option to view pdfs in folders that are in the "Shared with Me" folder of Google Drive along with the ones in "My Drive"

   Why this feature is needed:
   Increases the utility of the Adobe Reader on Google Drive.

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8. Adobe Reader DC for Windows keeps files locked after they are closed

   Adobe Reader DC for Windows keeps files locked after they have been closed. It is necessary to completely close Adobe Reader DC for the files to be closed. Please fix this bug!

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9. Option to save changes to all open documents instead of individual prompt for each

   If I make changes to several open PDF documents, it would be better to have an option to Save All changes other than get a prompt for every PDF document.

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10. Acrobat Reader unable to access files via junction reparse points

    Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.

    Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to the user.

    A junction that is used to mount a file system on a directory might have a target like \Device\Volume{GUID}, which might be a file system device. Unfortunately targets such as \Device\Volume{GUID} appear to create problems for Acrobat Reader because it interprets them as the Win32 path C:\Device\Volume{GUID}, which is incorrect.

    For more information on this problem please see this GitHub issue:
    https://github.com/billziss-gh/winfsp/issues/274

    I am the author of the WinFsp software, which can be used to create file systems and I am happy to answer any questions you may have about this problem.

    Acrobat Reader is unable to correctly interpret some mountpoint reparse points (junctions). In practical terms: Acrobat Reader is unable to access PDF files from file systems mounted as directories and this is the root cause of the problem.

    Junctions are special symbolic links that are used in many scenarios; an important one is when a file system is mounted as a directory rather than a regular drive. Junctions contain 2 paths: a “substitute” path which must be a path in the NTOS namespace (not a Win32 path) and a “print” path, which is to be used for display to… more

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11. Prompt Automatic updates

    Hello there,
    Can you add a prompt for updates?
    "Adobe Acrobat requires an update that will require a restart before using the application. Update and restart or install later?"

    You see, when Acrobat updates automatically and I'm still running the app, I can still open things, but if Acrobat updates and I'm not currently running the app, then I can't open the app until I restart.
    In terms of workflow this means that to access a PDF needed immediately for work I need to save and close everything, restart, then reopen everything. This took about 7 minutes without including reopening everything (slow computer, lots of things open and in process over several resource intense apps).
    Since I can still use Acrobat if I've already got it open, it obvious that there's some flexibility. If a screen came up asking permission and informing me to restart before I next opened, then the onus would be on me to keep it open and not ***** up my workflow but without that permission you just throw a big wrench into the gears, so to speak.

    As of right now, my only recourse for efficient work going forward is to go into the registry and task scheduler and disable the automatic updates which, I'm sure you'll agree is not what you want.

    Hello there,
    Can you add a prompt for updates?
    "Adobe Acrobat requires an update that will require a restart before using the application. Update and restart or install later?"

    You see, when Acrobat updates automatically and I'm still running the app, I can still open things, but if Acrobat updates and I'm not currently running the app, then I can't open the app until I restart.
    In terms of workflow this means that to access a PDF needed immediately for work I need to save and close everything, restart, then reopen everything. This took about 7 minutes without including reopening… more

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12. The cursor does not use the Windows System settings.

    Allow end user to set the cursor and carat to use the Windows System settings.

    Also allow end user to set other WS settings enhancing highlighting or visual impairment support aids

    using when working from home conferencing and sharing display being able to set colours or size of pointer enhances presentation

    9 votes

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13. BUG: Can't change language

    Edit >> Preferences >> Language >> Application Language.

    Change to CHOOSE AT APPLICATION STARTUP

    This setting is IGNORED: No way to choose at startup, and the setting reverts back to English.

    Windows 10, 2004, Adobe Acrobat Reader ver. 2020.013.20064

    Reproduced on 2 different machines.

    2 votes

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14. reduce size of toolbars buttons

    For mouse based users. Remove the excess space, and reduce the size of toolbars and buttons, to maximise screen space available for the document.

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15. Can't open more than 1 file at a time

    Clients with Windows 10 1809 or more (or Win2019) trying to access a PDF via a DFS that is stored on a Windows server 2019 server are not able to open more than 1 pdf.

    Can this please be fixed as Windows Sever 2019 is being used more widely.

    8 votes

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16. Adobe Acrobat PDF Doesn't Convert Custom Page Sizes From Microsoft Word

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed that it will convert standard page sizes like letter, legal, etc. But it doesn't work for any custom page sizes (I have tried several different sizes as well as Word page document length and the result is the same each time, Adobe always creates a pdf file that is 8.x5"x11").

    I have a Microsoft Word file that has custom page size specified in the layout (specifically width 6.14" height 9.14"). There are also custom margins. When I convert to pdf via File > Print > Microsoft Print to PDF a pdf file is created but the page size is not correct. A pdf file is created that is 8.5"x11" not 6.14"x9.21". After trying to debug and spending 6+ hours with Microsoft tech support, there seems to be a problem on the Adobe side when the Word file is passed to Adobe to be converted into a pdf. I have noticed… more

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17. Fix Multi-PDF issue from Win2019 DFS share to Win10 clients..... please.

    The DFS bug has shown it's head again. Win 2019 servers offering DFS fileshares to Win10 clients will no longer allow multiple PDFs to be opened from the OS interface, because of Protected Mode.

    Any other combination works fine (non-Win2019, non-Win10, non-DFS shares, disable Protected Mode).

    Now that the vastly popular Win 2008r2 is out of support, many more organizations are upgrading to Win 2019. Disabling Protected Mode via registry GPO is a poor workaround.

    Please fix!

    19 votes

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18. manual duplex printing

    Would be a magnificent addition if manual duplex printing could be selected for Adobe reader on Windows 10. Having read quite a few forums on the subject it would appear I'm not the only person who desires this.

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19. Scrolling preferences window

    Currently the preferences window is very hard to use and frankly, broken:

    You can't scroll with a touchpad.

    You can't scroll with a touchscreen.

    You can't scroll with a mousewheel.

    Scrolling over a combo box changes the setting >:(

    Content doesn't scroll when you drag the scrollbar!

    The preferences window cannot resize small enough for smaller screens.

    Overall: infurating.

    1 vote

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20. Acrobat Crashing When Opening An InDesign Exported Interactive PDF

    I have no idea why interactive PDFs are no longer viewable with acrobat. Which is very annoying and stupid. Whenever I am trying to view an interactive element of the PDF, acrobat just tells me it is connecting and then suddenly closed the whole document (aka crashing). I don't understand why we are paying so much for adobe when they could not simply do their job. Very frustrating indeed. Worst user experience ever.

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