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Acrobat Reader for Windows and Mac

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Acrobat Reader for Windows and Mac

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  1. 1 vote

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  2. We do reviews via shared commenting on our SharePoint site. Reviewers using Adobe Acrobat Reader DC 2021.005.20060 on Windows 10 are experiencing the following error when they click Check for new comments:
    First a SharePoint dialog appears that never appeared before. If this dialog is closed the message " Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access." appears.

    Expected Results: Any new comments should appear, or a message "no new comments" should display.

    This issue is also noted here (seems to impact other Acrobat versions too): https://community.adobe.com/t5/acrobat-discussions/could-not-get-new-comments-login-credentials-are-expired-or-invalid-please-re-enter-your-sign-in-f/m-p/12370427

    1 vote

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  3. Steps to reproduce:
    1. Install Acrobat Reader 64bits on Windows
    2. Install any 3rdPargy Acrobat Reader plug-in, e.g. the "BasicPlugin" from Acrobat SDK samples
    3. Launch Acrobat Reader 64bits
    4. Acrobat Reader 64bits was launched, but after 3~4 seconds, Application crashed.

    Notes:
    * Only an issue on Windows
    * Only an issue on Acrobat Reader 64bits.
    * Not an issue for Acrobat Reader 32bits
    * Not an issue for Acrobat DC 64bits
    * This can be simply reproduced by using the "BasicPlugin" sample that comes with Acrobat SDK

    Please consider fixing the crash.

    Screenshots & debug call stacks:

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  4. Since I do not use these buttons, and can use keyboard shortcut I want to remove them as when have muti-windows open and Reader is small portion of screen, the only visible tools are not useful. Other windows may not be Reader. The only useful tools are the find and page. This worked well in older versions of reader and acrobat in general.

    1 vote

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  5. Let me repeat honestly because I am exasperated by Adobe's incompetence:
    After decades, when Acrobat Reader starts, it still has not figured out how to reopen pdf files at the right page!!!!!!!!!!!!!!!!!!!!!

    How do you justify this BIG problem after so many years of having created Adobe Reader?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    2 votes

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    1 comment  ·  Other  ·  Admin →
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    Hi,

    Thanks for reaching out to us for your query.
    This feature is already available in Acrobat Reader. Here is how you can turn that on.

    1) Go to Edit → Preferences → “Documents” Tab
    2) Select the checkbox for “Restore last view settings when reopening documents”

    This preference will make sure that your Acrobat reader remembers the last view of the pdf when it was closed and reopened.

    Hope it helps ?

    Thanks
    Ayush Jain

  6. This is not an idea. It is a bug.
    BUG: http should read HTTPS 2021-07-26

    Dear Adobe Acrobat DC Installation Team,
    Your product installs with http as the WEB LINK in the Registry. It should be https. The industry has moved on to secure web sites, as have you. However, your installation still references the old http.

    Please pass this message to your product installation team.
    Kindly update your Windows Installation to properly reference https as the WEB LINK
    Thx, Raphael

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. The "Print Sections" command under the bookmarks panel won't work for the first section only. This command works for all other sections of the report. The problem is only with the first bookmarked section of each report.

    2 votes

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  8. I signed in using the wrong email account. When I tried to sign out so that I could sign in with the correct account, the service would not allow me to sign out until I had agreed to sign up for a seven day trial on the initial account. It seems like a very bad design to not let users sign out until they agree to a trial

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. When the DDE command "DocGoToNameDest" is called in Reader DC 2021 x64 (Win10 Pro 21H1 x64) by a x86 program, the Reader crashes. The same call in the x86 and earlier Reader versions works without any problems.
    The DDE command "DocOpen" works in the x64 version without any problems, that is, the handle to conversation is correct.
    In addition, the x64 Reader is only entered in the registry under "Computer \ HKEYCURRENTUSER \ SOFTWARE \ Adobe \ Adobe Acrobat" and not in "... \ Acrobat Reader" and requires "acroviewA21" instead of "acroviewR21" as the service name.

    1 vote

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    Hi,

    We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (21.007.20091) is Live now and this Takes care of this bug.

    Please update your Acrobat (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.

    Thanks
    Ayush Jain

  10. 2 votes

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  11. Acrobat reader displays text on the first page of a generated document, however, every other page does not display the text.

    The text can be found by searching through the document.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Abobe Reader not working attaching a screenshot below. I'm using macOS big Sur 11.5. There's a white window it shows up on top of a Abode reader.

    1 vote

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  13. When I use Adobe the CTRL F search function of Adobe Acrobat DC, I often find it hard to see where on the page the item I'm searching for is being highlighted. The highlighter colour that Adobe uses is a light grey/blue and it simply doesn't stand out enough. Very often, I'm searching for a single character and the documents I'm proofreading such as reports and brochures often have a coloured background, making it even harder to spot that pesky highlighter! It seems so simple to me that there should be a way for users to opt for a bright…

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  14. Adobe Reader has a bug when it comes to pdf files that get updated. I create pdf slides using latex+beamer. After recompiling to make a new pdf, sometimes adobe reader does not like displaying the updates. I close the tab for that file and reopen the file only to see that the old version without the updates. Sometimes the file also then displays some pages as entirely blank from the point where the changes were made onward (or so I am guessing). Quitting Adobe Reader DC, reopening Adobe Reader DC and then reopening the file works to then show the…

    1 vote

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  15. Hi,

    We have installed the latest Adobe Reader(2021.005.20048) and the MIP plugin(AIPPlugin2100520048RdrDC.msi). Now we can view the banner, but a label name is not correctly displayed in the banner. There is a problem with turkish character in the label name as seen in the attached screenshot.

    A label below should be “İç Kullanıma Özel\Kişisel Veri”. This seems a bug of MIP plug-in when it retrieves and displays label names in Turkish.

    Can you recommend us any solution to fix this problem?

    Thanks for your help.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Dear leader, hello, I reported 17 stack exhaustion vulnerabilities to Adobe's security department through hackerone. This type of vulnerabilities have always been given cve numbers and thank you(e.g. CVE-2020-3753/CVE-2020-3756/CVE-2020-9611/CVE-2020-9702/CVE-2020-9703/CVE-2017-16419), but your security department notified me that these 17 bugs that I reported will not be given cve numbers and acknowledgements, I think it is unfair to me. And these 16 vulnerabilities did have an impact on your products, I also made contributions, I deserve the cve number and acknowledgements. Thanks.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. The comment-filtering tool isn’t working as it used to. Before this issue, the comments I marked/checked as ‘completed’ would hide automatically when I set the comments-filter to ‘none’. I could then easily see how many comments there left unsolved. Now I have to constantly “manually refresh” the filter to get the checked comment to hide as I am working though the document.

    By “manually refreshing” I mean go into the filter menu, change filter to ‘none’ and ‘completed’, click use, then go back to the filter menu and choose only ‘none’ and click use. This is a really wierd change…

    3 votes

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    1 comment  ·  Commenting  ·  Admin →
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  18. Many PDF documents contain internal links. When clicking on these, the user is taken to another part of the document. It would be incredibly useful to me and my colleagues if there was a 'preview link' option. Perhaps this could work by hovering the mouse over the link, and the preview to the link pops up in a small temporary window, allowing you to quickly view the link, without redirecting to a different page.

    The motivation for this is as follows: In mathematical sciences, these internal links often refer to equations earlier in the document, which are being combined to…

    3 votes

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  19. Bug: Acroread Plugin causes Firefox to hang and later the whole system crashes

    ..when loading this document:
    https://www.unesco.de/fileadmin/medien/Dokumente/Wissenschaft/WWDR_2018_infographic.pdf

    In Adobe Acrobat Reader DC the file is displayed correctly. Using the browser plugin the page starts in white, sometimes there's a flickering in white and black extending to the whole screen. Later the system stalls and other applications report memory problems. I was unable to make a screenshot as the system was not navigateable anymore

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. The PDF/UA ("tagged PDF") standard was established in 2012 to add accessibility features to the PDF format using a system of tags.

    The tags add semantic information to a document, "marking up" such elements as headings, lists, figures, tables and other common document idioms.

    PDF/UA also offers a 'read order' feature, which allows content to be presented in a non-visual way which corresponds to the intended sequence.

    These features may be created and edited using Acrobat Pro, which is good. although Acrobat Pro is currently unable to generate or accurately assess a fully compliant PDF/UA file without additional 3rd party…

    16 votes

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