1964 results found

1. Opening a PDF in a Windows virtual desktop should open an instance of Acrobat in the current virtual desktop

   With the introduction of virtual desktops in Windows 10, some users such as myself have multiple projects going on simultaneously. The virtual desktop feature greatly aids compartmentalization in this aspect.

   Let us say I am working in a virtual desktop called vd3 for instance, and I do not currently have an instance of Acrobat running on vd3. Now I open a PDF file and there is already an instance of Acrobat running on a different virtual desktop, say vd1. Now, instead of opening a new instance of Acrobat in vd3, Windows forces a switch to vd1 and opens my PDF in a new tab in the instance of Acrobat on vd1 instead of in a new instance on vd3. This impacts productivity.

   If there is already an instance of Acrobat open in the current virtual desktop, then this works as expected: a new tab is opened in the instance of Acrobat in the current virtual desktop. However, one must first manually remove a tab from an existing instance and then move that new instance to a new virtual desktop and this can become a nuisance.

   It would be a good quality of life upgrade if a new instance of Acrobat was automatically started in the current virtual desktop if there is not an instance of Acrobat already running.

   With the introduction of virtual desktops in Windows 10, some users such as myself have multiple projects going on simultaneously. The virtual desktop feature greatly aids compartmentalization in this aspect.

   Let us say I am working in a virtual desktop called vd3 for instance, and I do not currently have an instance of Acrobat running on vd3. Now I open a PDF file and there is already an instance of Acrobat running on a different virtual desktop, say vd1. Now, instead of opening a new instance of Acrobat in vd3, Windows forces a switch to vd1 and opens my PDF… more

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2. Fix Issue: Adobe MIP Plugin checks for an Azure AD account and this causes an error to display for consumers (non-business users)

   If a company uses MIP to protect a PDF file and sends that file to an external consumer's (a user at an @gmail.com, @yahoo.com, @hotmail.com, etc) email address, that user experiences an error when attempting to open the protected document as the Adobe MIP Plugin tries to log the user into the Adobe Inc Azure Active Directory and fails.

   While the user can then dismiss the error message and still consume the content, this should be transparent and align with the experience of opening an MIP-protected Office document in the same scenario.

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3. Create an option in UI to incorporate an option to retain multiple files opened in the software with a single click

   I work with many files in Acrobat Reader, like 5 files, the same files for days together. I would love to have an option where I can make Acrobat remember the files that I opened in the last session and restore the same with a single click (like that we get "Restore" when the program crashes and we open in just after that. This is simple but saves a lot of time from user end.

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4. "highlight current bookmark" does not work any more

   When the above option is selected the hightlighting of the current bookmark should follow the reading, i.e. the hightlighted bookmark should be synchronous to the currently read text. This was the case in former Readers but does not work any more.

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5. system menu from taskbar issue

   Using Reader DC 2021.001.20145 on Windows 10 (20H2) in Desktop mode (tablet mode off).

   When accessing system menu (restore, move, size, minimize, maximize, close) by clicking icon in upper left of window, the menu items work fine. But when accessing the same menu from the taskbar (hover, wait for popup, right-click on pop-up), the functions are ignored (minimize, move, size), act differently (close), or act strangely (maximize).

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6. is there a way to permanently keep comment toolbar open in adobe reader dc

   i am looking to keep the commenting tool permanently open on the tool bar at top of screen.

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7. Very specific issue with Adobe Reader on a Mac

   I am a professor of Ancient Greek, and use many documents that use polytonic Greek fonts. For some reason, when I copy-paste from PDFs opened in Adobe Reader on a Mac (no problems on a PC!), one particular character doesn't get copies (ἀ). Many similar characters are just fine (e.g. ἁ, ᾶ, ά, ἂ etc). When I open the same files with other programs/browsers on the Mac, there are no issues. I know this is hyperspecific, but I wanted to bring it to your attention.

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8. Doesn't copy accented greek letter

   Reader highlights, but doesn't copy the accented Greek alpha with smooth breathing in text:

   ἀ
   GREEK SMALL LETTER ALPHA WITH PSILI
   Unicode: U+1F00, UTF-8: E1 BC 80

   pdftotext reads it just fine, as does MacOS PDF reading system.

   Example PDF: https://geoffreysteadman.files.wordpress.com/2014/09/platosymp-sept14.pdf

   letter on several pages including p. 22.

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9. Failure to print a .pdf document

   This document can't be printed successfully on my Windows 10 PC. It stalls partway through preparing to print, and then after several minutes reports a print failure.

   • 

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10. Bug: Printer list in overview lists invalid/off by one entries when a printer in Windows was changed (like new name)
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11. Give Federated ID users the ability to login to Adobe Reader

    Our company has an active Enterprise license agreement for Acrobat and other products. One of the key reasons we did this was to enable Federated IDs for access to the applications so that the ID would be integrated to Azure AD. Users that only need Reader and do not require a full-blown licensed copy of Acrobat are not able to login to Reader. The only way to login to Reader is to create a personal, ‘Adobe ID’ which is then outside of corporate control or management. Since Reader is ‘free’ software, there should be no reason that it can’t be added to the list of applications that a Federated ID has the ability to login to.

    Our company has an active Enterprise license agreement for Acrobat and other products. One of the key reasons we did this was to enable Federated IDs for access to the applications so that the ID would be integrated to Azure AD. Users that only need Reader and do not require a full-blown licensed copy of Acrobat are not able to login to Reader. The only way to login to Reader is to create a personal, ‘Adobe ID’ which is then outside of corporate control or management. Since Reader is ‘free’ software, there should be no reason that it can’t be… more

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12. Bug: Certain PDFs not readable

    We have multiple users with this intermittent issue. Some times the PDF font will show up properly, sometimes it is gibberish and unreadable. It is inconsistent and I cannot seem to resolve the issue.

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13. Make signature "intended usage" more intuitive

    I recently ran into a situation, quite similar to those described here ( https://community.adobe.com/t5/acrobat-reader/digital-signature/td-p/9192902?page=1 ).

    I was trying to sing a document using Acrobat Reader DC 2020.012.20048, but somehow Acrobat was not giving me an option to use the certificate I was going to use. Everything looks fine, no errors, but it still just suggests me to create a new digital ID.

    Similar to this ( https://community.adobe.com/t5/acrobat-reader/digital-signature/m-p/9192908#M28305 ), I see a green checkmark for "sign documents or data" (see 1st attached screenshot),

    but it still doesn't work. This is quite misleading and non user-friendly. Everything should work OK, if there are just green checkmarks.

    After all, I've found that topic (it is frustrating that there's zero progress on this subject since 2017) and created a test self-signed digital ID.

    So, it looks like you expect user to know that there should be "Use for signing" option in the "Usage Options" context menu (see 3rd attached screenshot) vs (see 2nd attached screenshot) because this is the only way to understand that this certificate is treated as not suitable (but how do I know if I just have a non-suitable one?).

    It's a pity that this is so counter-intuitive.

    Also, when I try to use the "Digitally Sign" option the first time, I see the following counter-intuitive "Configure Digital ID for signing" dialog (see 4th screenshot).

    It is counter-intuitive, because I know that the certificate I'd like to use is in my Windows Certificate store (and I've even already enabled the integration with the Windows Certificate Store in "Edit->Preferences->Signatures->Verification->Windows Integration", looked through all other opptions there and found nothing related. So... All 3 options you suggest are not suitable. Now what? There must be also an option to select a certificate from the Windows Certificate Store (that might indicate that the selected certificate could not be actually used later).

     

    So, could you please consider the following suggestions:

    1. Add one additional line "actually suitable to digitally sign" (or something) to the "Trust" tab in the "Certificate Viewer", to show the large red cross there, for situations like described above. Some "read more about this" link there (a link to an article that would educate users about the certificate "Key Usage" and "Extended Key Usage") would be nice too.

    2. Add some tiny "Green Checkmark"/"Red cross" icons to multicolumn listbox in the "Digital ID and Trusted Certificate Settings" window, next to each certificate (green when "Use for Signing" is availible, red otherwise).

    3. Add the "choose a certificate from a Windows certificate store" option to the "Configure a Digital ID for signing" dialog.

    (I've also posted the same thing a while ago here: https://community.adobe.com/t5/acrobat-reader/misleading-signature-quot-intended-usage-quot-green-checkmarks/m-p/11530885?page=1#M72034 ).

    I recently ran into a situation, quite similar to those described here ( https://community.adobe.com/t5/acrobat-reader/digital-signature/td-p/9192902?page=1 ).

    I was trying to sing a document using Acrobat Reader DC 2020.012.20048, but somehow Acrobat was not giving me an option to use the certificate I was going to use. Everything looks fine, no errors, but it still just suggests me to create a new digital ID.

    Similar to this ( https://community.adobe.com/t5/acrobat-reader/digital-signature/m-p/9192908#M28305 ), I see a green checkmark for "sign documents or data" (see 1st attached screenshot),

    but it still doesn't work. This is quite misleading and non user-friendly. Everything should work OK, if there… more

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14. Prevent Adobe Reader DC window from move/resize/zoom from pdf file InitialView definition

    Hello,

    I have usually opened few pdf files on my 3rd monitor (datasheets, manuals,etc - documentation for somethig that I work on right now), I also send inquires and initialize orders for things I need to... When I open pdf with invoices/inquires those files tends to move the Adobe Reader window to my center (primary) monitor and resize it (and change zoom) - it drives me mad.
    I did a bit research and this must happens because those files have defined so called "InitialView", so here is my petition:

    Add option that prevent window Adobe Reader DC from moving and resizing when opening pdf file that have this "annoying InitalView" set up (e.g. checkbox with name: "Ignore InitialView of pdf document")

    Hello,

    I have usually opened few pdf files on my 3rd monitor (datasheets, manuals,etc - documentation for somethig that I work on right now), I also send inquires and initialize orders for things I need to... When I open pdf with invoices/inquires those files tends to move the Adobe Reader window to my center (primary) monitor and resize it (and change zoom) - it drives me mad.
    I did a bit research and this must happens because those files have defined so called "InitialView", so here is my petition:

    Add option that prevent window Adobe Reader DC from moving and… more

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15. It does not convert ACSM files to PDF

    I just purchased the Adobe Acrobat PDF Pack...the UPGRADED one...fotr $ $18 per year. And it does not convert ACSM files to PDF. That is not good and not functional. Please fix it and please let me know when it is done. Thank you.

    Bidut Chowdhury

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16. Can't print PDF files from my Mac to HP printer

    I have Adobe Acrobat Reader DC version 21.001.20145 on my iMac with Big Sur version 11.2.3 and an HP M277C6 Laser printer. I am unable to print documents. The printer says printing document and the printer pop up window says printing document, but it never completes and never actually prints anything. I am able to successfully print the same document using the PDF Expert app. All other programs print just fine, it's only your program that can't print.

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17. Adobe Reader DC should open Windows Protocol Handler links regardless of the default browser

    Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

    Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

    ENVIRONMENT:

    Windows 10,
    Adobe Acrobat Reader DC 2021.001.20145, and
    Chrome 89.0.4389.90 (64 bit) as the system's default browser.

    STEPS TO REPRODUCE:

    (1) Create and register a Windows Protocol Handler. (Example instructions: https://medium.com/swlh/custom-protocol-handling-how-to-8ac41ff651eb )

    (2) Make sure Chrome is the system's default browser.

    (3) Create a PDF which includes a hyperlink to open a URL of the registered protocol's form.

    (4) Confirm that the protocol handler activates and does its thing when pasted into the Windows Start/Run dialog. (This is just to confirm that it's registered properly as far as Windows is concerned.)

    (5) Open Adobe Acrobat Reader DC, disable "Enable Protected Mode At Startup" under the Enhanced Security preferences, and restart Adobe Acrobat Reader DC.

    (6) Open the PDF that was created in step 3.

    (7) Click the protocol handler's link, and click through any warnings.

    EXPECTED RESULT:

    • The protocol handler should be run according to the link that was clicked. (In our own case, the designated executable should go to the EDRMS and cause the document to be checked out and opened.)

    OBSERVED RESULT:

    • A blank Chrome browser window opens.
    • Interrogating the process list with Powershell indicates that the new Chrome window was opened with the protocol handler's URL on the command line. For example:

    PS C:\WINDOWS\system32> Get-CimInstance win32process | Where-Object {$.Name -eq "chrome.exe"} | Select-Object CommandLine

    CommandLine

    ---

    "C:\Program Files\Google\Chrome\Application\chrome.exe" --single-argument example://12345/open
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=crashpad-handler "--user-data-dir=C:\Users\usernm\AppData\L...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=gpu-process --field-trial-handle=1660,1197437607337992284,2...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --f...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=storage.mojom.StorageService --f...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...
    "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=renderer --field-trial-handle=1660,1197437607337992284,2916...

    ADDITIONAL:

    If Firefox or MSIE was set as the default browser, then the browser opens. It typically displays an additional warning, but still allows the protocol handler to be activated. This is consistent with those browsers' behaviour when a non-http link is provided on the command line.

    Ideally, if there's no compelling reason not to, I think Adobe Reader should be telling the OS to handle the protocol handler links instead of the default browser. It might be that this will still fail when Adobe Reader is running in Protected Mode, but we're making a conscious decision to run it without protected mode in some contexts so that we can use these links.

    Thanks.

    Hello. We have a situation where a Windows protocol handler product is used to open documents from an EDRMS. At some point Adobe has apparently changed how it opens links. Now it simply passes a link to the system's default browser on the command line. As as some browsers (notably Chrome and recent builds of Edge which are based on Chromium) don't handle protocol handler URLs from the command line, this style of link now fails to activate.

    Links will be of a form similar to example://12345/open but I think this is an issue for all Windows protocol handlers.

    ENVIRONMENT:

    … more

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18. Removing quick actions from the Explorer context menu

    Please add to the app settings the option to add and remove quick actions from the context menu in File Explorer in Windows 10 for PDFs. Since doing it manually through the Registry Editor is very inconvenient.

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19. I am currently paying $16.23 a month and have no access to adobe acrobat pro

    Every time I try to log into adobe pro it keeps telling me that my trial period is over and that I need to install it. Please advise on how to fix this issue asap.

    R/ Unjel Harris

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20. 2D rendering

    large file with 2D graphics with areas of transparency is displayed with long delays compared to competing for software. I have Intel UHD 630 graphics and NVidia MX150 which is great for games with full HD resolution. There are also no problems with UHD. On the other hand, displaying in Adobe a 2D file when scrolling, zooming in or out has delays of up to a second!
    No options in the graphics acceleration panel. Was not found.
    This software uses only one GPU not even in full. Furthermore, 3D graphics work excellent but not 2D.

    2 votes

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